

Results-driven professional with 9.5+ years of experience in Sales, Operations, Customer Service, Training, and Quality Assurance within the Travel and BPO industry. Proven track record of driving revenue growth, leading high-performing teams, improving customer experience, and achieving business targets. Skilled in business development, client relationship management, sales strategy, and team management.
Sales Management Business Development Team Leadership Revenue Growth Client Relationship Management Lead Generation Upselling & Cross-selling Negotiation & Closing CRM & Pipeline Management Performance Reporting Process Improvement Customer Retention