Vinod Kumar. S
Coimbatore
Summary
Highly motivated and accomplished Project Coordinator with over 10 years of supervisory experience. Adept at planning, scheduling, monitoring progress, and ensuring smooth project execution. Skilled in stakeholder communication, risk management, resource allocation, and documentation. Confident in making quick and effective decisions, learning new policies and procedures, and adapting to evolving work environments.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Project Coordinator
FatPipe Networks
Chennai
10.2022 - Current
- Planning and Scheduling: Develop project schedules, agendas, and meeting logistics
- Monitoring Progress: Track project milestones and update onboarding tools
- Stakeholder Communication: Maintain clear communication with various departments and stakeholders
- Document Management: Maintain project documentation, including project plans and schedules
- Risk Management: Assess risks, implement mitigation strategies, and assist team members in risk management
- Resource Management: Ensure team members have necessary resources to complete their tasks
- Task Management: Help team members stay on track and hold them accountable for deliverables
- Meeting Coordination: Schedule and facilitate meetings between project managers and stakeholders
Customer Service Lead / Project Coordinator
VFS Global (Hexaware Technologies)
Chennai
03.2015 - 08.2022
- Managed day-to-day operations for IT incidents, ensuring SLA adherence
- Conducted bridge calls, operational notifications, and resource engagement for issue resolution
- Escalated major incidents and provided timely updates to stakeholders
- Logged incidents and requests in service management systems
- Conducted root cause analysis and defined resolution actions
- Ensured compliance with standard operating procedures
- Provided training to associates on operational best practices
Business Developer
Capture Light Media
Chennai
01.2013 - 01.2015
- Developed professional networks and leveraged them for business referrals
- Promoted company brand to key buyers
- Managed customer inquiries and sales documentation
- Identified market trends and customer feedback for business solutions
Business Developer
Sulekha.com
Chennai
01.2009 - 01.2013
- Built strong client relationships through telephone sales
- Managed sales team performance and guided members to achieve sales targets
- Closed new business deals and mentored new team members
Education
BBA -
Madurai Kamaraj University
04.2001 - 01.2009
Skills
Project Planning & Scheduling
Stakeholder Communication
Resource Allocation
ITSM Process Integration
undefinedAccomplishments
- Received multiple customer appreciation awards for handling critical situations.
- Promoted to SME within eight months at Hexaware Technologies.
- Promoted to Team Lead within one year at Sulekha.com.
- Consistently meeting and exceeded sales targets, earning commissions and mentoring others to achieve the same.
Timeline
Project Coordinator
FatPipe Networks
10.2022 - Current
Customer Service Lead / Project Coordinator
VFS Global (Hexaware Technologies)
03.2015 - 08.2022
Business Developer
Capture Light Media
01.2013 - 01.2015
Business Developer
Sulekha.com
01.2009 - 01.2013
BBA -
Madurai Kamaraj University
04.2001 - 01.2009
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