An experienced hospital administrator with over 11 years of experience in the healthcare industry. Excellent reputation for managing health care policies & ensuring best practices are followed and resolving the cases if facilities are out of compliance.
Overview
11
11
years of professional experience
Work History
CHIEF ADMINISTRATIVE OFFICER AND PERSONNEL MANAGER
HARIA L.G.ROTARY HOSPITAL-Trust Hospital
Vapi
06.2023 - Current
Handling of overall administration of the hospital.
Business development.
Maintained P&L and shouldered corporate fiscal responsibility.
CSR activities with the corporates.
Donation and funding proposal with the corporates.
Implementation of new policies and procedures in the hospital.
Indent control.
Inventory and asset management.
Budget allocation and planning.
Implementing operational strategies to drive growth and efficiency.
Oversee and manage all aspects of the company's operations, including production, logistics, supply chain, IT, and other key functions.
Collaborate with the management and other executives to develop and implement strategic plans.
Translate strategic plans into actionable operational plans and initiatives.
Monitor and evaluate operational performance, providing regular updates and recommendations to the executive team.
Develop and manage the operational budget.
Monitor and control operational costs.
Ensure financial stability and profitability.
Risk Management and Compliance: Identify and mitigate operational risks.
Ensure compliance with industry regulations and standards.
Stakeholder Management: Build and maintain strong relationships with clients, partners, and key stakeholders.
Represent the company in industry events and conferences.
Managed administrative operations for multi-facility healthcare organization.
Formulated policies and procedures to optimize operational efficiency.
Streamlined communication between executive leadership and department heads.
Developed reports tracking operational performance and resource allocation.
Inspected vehicles and completed daily maintenance actions.
MEDICAL DIRECTOR(HEAD OF MEDICAL SERVICES)
RUBY HALL CLINIC
WANOWRIE
05.2021 - 06.2023
Recruitment of the RMO doctor's, consultants, and paramedical staff.
Looking after the statutory compliances of the hospital.
PCPNDT, MTP, AERB and all the liasoning work.
Maintaining the quality indicators as per the NABH standards.
Conducting daily morning management meetings.
Implementation of the new policies and procedures.
Attended the NABH Full accreditation and surveillance audits.
Optimise team training and staff development.
Maintaining TAT.
Priviledging of consultants, DNB, CPS residents and registrars.
Empanelment with insurance companies and TPA's for cashless facility.
Empanelment with GIPSA, ECHS, CGHS and Ayuushhmann Bharat etc.
Onboarding of new consultant doctor's and discussing monetary benefits as per hospital.
Improvement in overall patient care by implementation of patient safety protocols.
Manpower allocation and forecasting.
EBIDTA analysis.
P&L analysis.
Business development and revenue generation.
Medical Administrator
ADITYA BIRLA MEMORIAL HOSPITAL
PUNE
08.2019 - 05.2021
Experienced in Operations management.
Competitive analysis.
Financial management, Medico-legal compliances.
Advanced Skill in Working under pressure.
Adapting to new challenges.
Helping the team achieve company goals.
An experienced hospital administrator with over 7 years of experience in the healthcare industry.
Excellent reputation for Managing health care policies & ensuring best practices are followed and resolving the cases if facilities are out of compliance.
Adhered to & adjusted to regulatory and policy changes.
Macro and micro level business development management.
Patient consultation needs assessment and optimum solution.
Capitalized on social media platforms for online awareness.
Worked closely with marketing teams ensuring results.
Conducted health check-up camps & blood donation camps.
Consultant privileging committee members.
Attending management morning meetings.
Administrator
RLG HEALTHCARE HOSPITAL
NAVI-MUMBAI
06.2016 - 08.2019
Complete management and operationalization of multi-specialty hospital.
Hospital documentation & alignment with regulatory requirements.
Management of wards, ICU, A&E, OPD, etc.
Administration and management of pathology and pharmacy unit(inventory management, order placement, pharmacist recruitment).
Onboarded all medical specialist faculty, to provide consultation.
Managing quality indicators as per NABH, JCI, and ACHS standards.
Maintaining ALOS, discharge TAT, and medication TAT.
RC analysis- CAPA for patient feedback management & CRM closure.
Arranged medical health check-up camps.
Member of hospital committees like clinical pharmacy, HIC, internal complaints, grievance, PoSH.
General Dentist
RLG HEALTHCARE HOSPITAL
NAVI-MUMBAI
06.2015 - 06.2016
Complete patients' consultations for the best treatment plan.
Reviewed patient health history & performed checkups.
Advised patients and caregivers of proper wound management, discharge plan, disease management, and so on.
Education
MBA - Hospital Administration & Management
DY PATIL UNIVERSITY
PUNE
Bachelor - Dental Surgery
Sinhagad Dental College And Hospital
Pune
Skills
Compliance regulation
Process optimization
Financial forecasting
Business analytics
Organizational improvement
Awards
Rising Star Award, Ruby Hall Clinic Management, For overall effective leadership.
Best Mentor Award, Ruby Hall Clinic Wanowrie Physiotherapy Department
Languages
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
CHIEF ADMINISTRATIVE OFFICER AND PERSONNEL MANAGER
Administration Assistant at Erne Hospital / South West Acute Hospital / Western TrustAdministration Assistant at Erne Hospital / South West Acute Hospital / Western Trust