Vinod Lobo
Summary
Diligent business leader with over 16 years of progressive career in diversified capacities including Product Ownership, SF-CRM (Salesforce), Business and Data Analysis, Analytics, Pricing, Data Migration and Reporting.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PO/Lead Scrum Master/ Test Lead
Standard Chartered Global Business Services
04.2022 - Current
- Responsible for defining, managing and prioritization of the product backlog items along with the Product Owner. Define acceptance criteria, collaborate, and communicate continuously with the squad.
- Handled data mapping for Jewel Project (consolidation of transactions from third party systems to Core banking for funds, bonds and structure notes), defining relationships and roles between different data sources and targets, to ensure that the data is consistent, accurate and compliant.
- Governing quality assurance for software projects which includes test planning, execution and reporting, ensuring full coverage of functional and nonfunctional requirements.
- Leading Scrum of Scrums to take account of blockers, impediments and dependencies across hive. Chairing production bugs meeting to foster quick resolution.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
Delivery Lead (Department: Data Migration & Customer On-boarding)
Standard Chartered Bank.
12.2019 - 03.2022
- Created project plans relating to Data Migration, covering stages from strategy to detailed Data Mapping, Extraction, Transformation and Data Load.
- Worked within an Agile framework to deliver product in fortnightly sprints by leading 4 squads as a coach.
- Facilitated successful resolution of delivery-related disputes by mediating between customers, drivers, and internal stakeholders as needed.
- Assumed accountability across squads, driving and sharing information and consistency in approaches and deliverables.
Product Owner (Department: Salesforce - CRM, Language Technology)
EF Information Systems Pvt. Ltd.
10.2017 - 12.2019
- Worked closely with Marketing & Sales teams globally to drive the top-notch project of the department, of migrating from an in-house CRM-system called Poseidon, to the world's #1 CRM platform Salesforce.
- Involved in project discussions and analysis with business users and technical team. Creation of user stories, use cases, business flow diagrams, functional specifications and training manuals.
- Have been an intrinsic part of training business users across markets in APAC, Europe and Latin America, on the new CRM platform, with the objective of elevating the quality and efficiency of global technical project rollouts.
- Created many reports and dashboards to monitor the health of the programme and identify areas for improvement.
Senior Business Analyst (Department: Reports Team)
EF Information Systems Pvt. Ltd.
07.2013 - 10.2017
- Single point of contact for senior business partners for all BI reporting related requirements.
- Implemented Price-Quote solution, by defining system strategy, developing process flow, prototyping, testing, which enabled faster quoting with minimal clicks.
- Maintained and published KPIs and metrics for capacity utilization, commitment reliability, velocity fluctuation and scope variance and defect leakage for the Scrum teams.
Consultant (Pricing)
HP India.
09.2011 - 06.2013
- Developed analytics to improve pricing insights, to trigger deep dives into pricing influencers to promote business.
- Conducted price-volume sensitivity analysis to drive optimal product pricing and to understand the price sensitiveness of customers.
Assistant Manager (Pricing)
Genpact India.
01.2008 - 08.2011
- Created early warning tool to identify margin accretion opportunities, price loss and foreign exchange headwind with accretive mix plays and deflation.
- Lean: Automated submissions dashboard, to display the rolling view for underwriters to know the conversion success rate. This dashboard reduced the report preparation time from two days to three hours.
Education
M.Sc. in Agricultural Marketing & Business Management -
University of Agricultural Sciences
Bangalore, KarnatakaB.Sc. in Agriculture -
University of Agricultural Sciences
Bangalore, KarnatakaSkills
- Business Analysis
- Product Owner
- Data Analysis
- Project Management
- Agile: Scrum, Kanban
- Data Migrations & Integration
- Reporting: Salesforce, Power BI
- Project Scheduling, Execution & Delivery
Applications Known
- Advanced Excel
- SQL
- ADO - Boards, Pipelines &Test Plans
- Atlassian - Jira & Confluence
- Power BI
- Salesforce
Certification
- Certified Product Owner
- Creativity & Analytical thinking - LUMA
- Associate in Risk Management (ARM), Insurance Institute of America
- Green Belt Trained and Tested
- Lean Certified
Accomplishments
- Received GEM (Going Extra Mile) Award twice, for project delivery.
Hobbies and Interests
- Marathons
- Wine Making
- Trekking
Timeline
PO/Lead Scrum Master/ Test Lead
Standard Chartered Global Business Services
04.2022 - Current
Delivery Lead (Department: Data Migration & Customer On-boarding)
Standard Chartered Bank.
12.2019 - 03.2022
Product Owner (Department: Salesforce - CRM, Language Technology)
EF Information Systems Pvt. Ltd.
10.2017 - 12.2019
Senior Business Analyst (Department: Reports Team)
EF Information Systems Pvt. Ltd.
07.2013 - 10.2017
Consultant (Pricing)
HP India.
09.2011 - 06.2013
Assistant Manager (Pricing)
Genpact India.
01.2008 - 08.2011
B.Sc. in Agriculture -
University of Agricultural Sciences
M.Sc. in Agricultural Marketing & Business Management -
University of Agricultural Sciences
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