Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
SeniorSoftwareEngineer

Vinod Palsambkar

Vasant
Mumbai,Maharashtra

Summary

Seeking position with a growth-oriented organisation where creativity is encouraged towards customer oriented solutions. To specialize in Program management, Network implementation ,Support and Delivery management. PROFESSIONAL SUMMARY Six years of rich experience in Service delivery Management with technical expertise in Solution implementation, operations, support functions and fiber projects. Worked extensively towards managing customer relationships as member of the Service delivery Team An effective communicator with exceptional relationship management skills worked as a Project co-ordinator with Tata Communications ( Lobo staffing solutions Ltd ). PROFESSIONAL SKILLS Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery. Providing end to end management of multiple projects Planning and scheduling, project progress monitoring to ensure the project implementation and delivery as per quality, time and cost parameters Understanding customer requirement and delivering of complex solution of mpls and internet links Project Management activities such as deliverable identification, Project implementation planning, resource availability analysis, timely coordination and communication with all stake holders. Customer relations and vendor management Well versed with IT technology and its terminology Good Interpersonal skill for cross functional activities/work Knowledge of implementing small and large networks for various customers Deft in planning, design, and implementation of Service Process Team player, who believes in team work and always approached for the results Delivery management and Team management Self-motivated and goal oriented person with diverse technical and domain knowledge An excellent team player with good communication skills Adaptive and quick learner TECHNICAL EXPOSURE Maintaining Fiber POP, Troubleshooting of optical fiber network Exposure of various technologies such as MPLS, Leased Line, ISDN, E1, Ethernet and RF Hands on experience in site surveys, designing, implementation, commissioning and maintenance of complex networking scenarios using terrestrial technologies. Basic Knowledge of router and switches Extensive knowledge of Telecommunication industry operations Good knowledge of Principles of cellular communication, planning, optimization, maintenance and Expansion process and evolution of network Good knowledge of SDH

Overview

23
23
years of professional experience
3
3

English,Hindi,Marathi

Work History

Assistant Manager

  • End to end responsibility of Urban Jio Point operations and customer lifecycle management, including Â
  • Acquire and connect customer premises as per target
  • Home care as per SLA
  • Acquire building permissions as per target
  • Ensure correct information about homes and buildings for the respective Urban Jio Points in Jio system

Program Co-ordinator, Program Manager

Enterprise Business
  • Implementing Wireline /Wireless Projects for Enterprise Business
  • Kick off call with customer for new projects
  • Project initiation and planning
  • Customer Meeting for bulk projects
  • Governance meeting with customers
  • Handling HDFC Bank and HDFC Group
  • Implementing different types of circuits like ILL, GVPN, IPLC, NDE , Local loop for Enterprise and strategic customers
  • Weekly interlock with sales for ongoing and upcoming projects
  • Responsible to monitor the project activities and ensure timely delivery of the projects
  • Proper co-ordination with internal stakeholders for seamless deliveries
  • Project closure along with handover, commissioning and Billing initiation.

Sr. Engineer

  • Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa
  • Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers
  • In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers., Projects in customer service delivery at Airtel business

Service Delivery Manager

Airtel Business
  • Working as Service delivery Manager, implementing Wireline network projects for National and International Customers in Enterprise and Carrier Business
  • Handled Enterprise & Carrier customers for new deliveries
  • Handling customers links like Equant Networks, AT&T, SingTel, Vodafone, C&W, Telstra, Verizon, TCL, Reliance, ATOS Worldline etc
  • Implementing different types of circuits like ILL, MPLS, IPLC, NLD , Local loop for Enterprise customers
  • Responsible to monitor the project activities and ensure timely delivery of the projects
  • Supervising Internal teams for cabling and installation of Modem, Switch and router
  • Coordination with backend teams and customers for testing of various circuits
  • Basic customer router configuration & testing of various managed & unmanaged mpls and internet solutions
  • Interacting with vendor partner for solution delivery
  • Daily interaction with internal stakeholders and Third party for Timely closure of Project
  • Co-ordination with SCM for Material procurement and despatchment
  • Co-ordination with clients during implementation and Testing
  • Purchase request raising
  • Creation of project closure document and handover to customer
  • Daily updates on the project status and weekly meeting.

Program Manager

Bharti Airtel LTD
  • An Sr.Executive at Mumbai in Project management office, for west region providing supports in following fiber Roll-out activities Viz
  • Network Implementation, Fiber Project, FTTB Connectivity & End to End work order Management /SLA monitoring for intracity as well as intercity N/Ws, Collector Ring Implementation, Feasibilities for the customer links, supporting role for Planning
  • JOB Responsibilities:
  • Handling Project management office for Network services Group
  • Prioritization of High Value & Business critical deliveries
  • Co-ordination with internal and cross functional stake holders for circuit delivery
  • Daily monitor of the projects proactively
  • Updation to higher management on Weekly basis
  • Coordination with internal/ partners for efficient & timely service delivery
  • End to End Service Delivery of Wire line Circuits including provisioning, installation & commissioning, testing
  • SLA Monitoring of Every customer links
  • FTTB implementation for West region
  • Coordinating with Network team also with customer for smooth operation
  • Coordinating with Material & Logistic team of Bharti as well as Vendor’s for Equipment dispatching-transporting to respective Bharti or customer Sites
  • Collector ring implementation
  • Proactive planning for optimizing the ring utilization on timely basis
  • Providing feasibility to the customer as per their requirement & network set up

NOC engineer

Wipro Net Ltd and ICSE of

Field Engineer

Sify Ltd
  • To manage internet service , network infrastructure and handle service delivery and service assurance effectively
  • Configuration of modems RAD ASMi52, ASM20, ASM30 and Tainet Xstream, CTC modems
  • Cisco Router and Switches (C2600, 2800, 3845, 7206) configuration.

Sr

Bharti Airtel Limited
Mumbai
10.2012
  • Executive in (Data) Operations in National Long Distance Services till

Service Account Manager

Scogo Netwroks Private Ltd
11.2021 - Current
  • Responsibilities – Service Assurance
  • Creating tickets on customer request
  • Align FE basis on SLA as per the location (T1,T2,T3 and T4 )
  • Arranging RMA along with FE at customer site as per their request
  • Sechdeuled planned activities as per Csutomer Request
  • Maintain SLA on Tickets
  • Sharing Weekly and Motnhly tracker with Customer

Project Field Engineer

Sterlite Technology Ltd
Mumbai
04.2020 - 10.2021
  • Customer RJIL
  • Taking handover from buiding RJIL team for FTTH for new buildins
  • Complete survey with RJIL and Vendor team for FTTH in buildings and plan for connect the building from nearest node (Exchange)
  • Checking card availability in nearest node ( Exchange )
  • Acquire building permissions
  • Survey for FTTB,b2b customer links delivery
  • Ensure correct information about homes and buildings
  • Complete IBD work from Vendor ( Vandor Management ) within timeline
  • Once IBD complete plan for final AT and RFS the building
  • Making inventory for used Material for IBD in building and generate invoice with vendor for final billing
  • Micro Trenching Project in Navi Mumbai
  • Open Trenching in Nvai Mumbai
  • Taking Safety precautions during MT and OT project
  • Material Inventory during OT and MT Project
  • Taking care during OT and MT for laisning

Project Field Engineer

Telesonic Network Ltd, FTTH
11.2019 - 02.2020
  • Taking handover from buiding acquisation team for FTTH for new buildins as well as copper connected buildings
  • Complete survey with Network Planning team for FTTH in buildings and plan for connect the building from nearest node (Exchange)
  • Checking card availability in nearest node ( Exchange )
  • Acquire building permissions
  • Survey for FTTB,b2b customer links delivery
  • Ensure correct information about homes and buildings
  • Complete IBD work from Vendor ( Vandor Management ) within timeline
  • Once IBD complete plan for final AT and RFS the building
  • Making inventory for used Material for IBD in building.

Urban Jio Point Manager

Reliance SMSL, JIO
10.2018 - 06.2019

Project co-ordinator

Tata communications limited
10.2017 - 10.2018
  • Tata Communications is a global communications and enterprise IT service provider that owns and operates the world’s most advanced subsea cable network, delivering first-class infrastructure, enterprise solutions and partnerships to carriers and businesses worldwide, #1 International Wholesale Voice Carrier #1 submarine cable owner by length

Project Manager

TCL
Mumbai
10.2017 - 10.2018

Sr

Bharti Airtel Limited
05.2012 - 08.2017

Service Delivery Manager

Bharti Airtel Limited
04.2008 - 08.2017

Network support Engineer

Magnus Telecommunication Pvt. Ltd
Mumbai
02.2005 - 04.2008
  • Standard chartered bank and Cable and wireless Projects
  • Type : Implementation
  • Job Responsibilities:
  • Commissioning of new data circuits, ISDN (BRI & PRI), Channelized E1
  • Upgrading of leased lines, Commissioning of 34Mbps & 45 Mbps Ethernet link connectivity
  • Co-ordination with Tier 1 ISP (Tata, Reliance, Airtel ) for service delivery and service assurance
  • Configuration of modems RAD ASMi52, ASM20, ASM30 and Tainet Xstream, CTC modems
  • Cisco Router and Switches (C2600, 2800, 3845, 7206) configuration.

Field support Engineer, Resident engineer

Telecom Engineering Services, The Kapol Co-Operative Bank Ltd
Mumbai
10.2001 - 08.2005
  • Deployed at corporate customer end as

Education

B.A. -

Mumbai University

H.S.C - undefined

Maharastrha Board

SSC - undefined

Maharashtra Board

Skills

Technology/Softwareundefined

Languages

English
Intermediate (B1)
Hindi
Intermediate (B1)

Timeline

Service Account Manager

Scogo Netwroks Private Ltd
11.2021 - Current

Project Field Engineer

Sterlite Technology Ltd
04.2020 - 10.2021

Project Field Engineer

Telesonic Network Ltd, FTTH
11.2019 - 02.2020

Urban Jio Point Manager

Reliance SMSL, JIO
10.2018 - 06.2019

Project co-ordinator

Tata communications limited
10.2017 - 10.2018

Project Manager

TCL
10.2017 - 10.2018

Sr

Bharti Airtel Limited
10.2012

Sr

Bharti Airtel Limited
05.2012 - 08.2017

Service Delivery Manager

Bharti Airtel Limited
04.2008 - 08.2017

Network support Engineer

Magnus Telecommunication Pvt. Ltd
02.2005 - 04.2008

Field support Engineer, Resident engineer

Telecom Engineering Services, The Kapol Co-Operative Bank Ltd
10.2001 - 08.2005

Assistant Manager

Program Co-ordinator, Program Manager

Enterprise Business

Sr. Engineer

Service Delivery Manager

Airtel Business

Program Manager

Bharti Airtel LTD

NOC engineer

Wipro Net Ltd and ICSE of

Field Engineer

Sify Ltd

B.A. -

Mumbai University

H.S.C - undefined

Maharastrha Board

SSC - undefined

Maharashtra Board

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Vinod PalsambkarVasant