Vinod Punjabi

• Played a key role in the Centre of Excellence, contributing to process improvement, support, and resource upskilling.
  Spearheaded SAP online trainings for the Finance and Accounting domain, overseeing vendor identification, evaluation, assessment, and implementation.
  Employed diverse training methods to enhance learning opportunities and program success.
  Evaluated training programs' effectiveness and recommended improvements to upper management.
  Conducted training courses and prepared videos for long-term use.
  Identified skill gaps and developed training courses to meet employees' needs.
  Collaborated with upper management to communicate learning and performance objectives, schedules, and assessments.
  Organized and edited training manuals, visual aids, and educational materials.
  Coordinated and prioritized training courses across various job levels.
  Analyzed training program effectiveness at all levels and recommended updates.
  Collaborated with global Shared Services Centers and Business Units to drive change, share best practices, and promote process automation, training, and employee development.
  Managed process metrics, including KPI analysis, reporting, and effective escalation handling.
  Presented not-met KPIs to client higher management on a monthly basis, along with improvement/mitigation plans.

Strategically planned and executed financial operations, ensuring alignment with organizational objectives.
Managed and optimized processes and activities to minimize obstacles and risks.
Analyzed business needs and solicited customer feedback for process improvements.
Ensured effective utilization of organizational resources and planned resource requirements accordingly.
Focused teams on developing innovative approaches and allocated resources strategically.

Budgeted, forecasted, and reviewed financials, conducting variance analysis and implementing corrective actions.
Prepared short-term and long-term budgets and designed business plans/strategies for maximized profitability and revenue generation.
Formulated budgets and conducted ratio/aging/variance analysis to determine projected vs. actual results.
Led competency mapping, training needs analysis, and cross-training initiatives.
Designed and implemented learning and development programs across different levels.
Trained new hires and implemented customized learning strategies based on employees' skill levels.

Oversaw process metrics, including KPI analysis, reporting, and effective escalation handling.
Designed and implemented learning and development programs aligned with organizational vision.
Trained new hires and implemented learning strategies based on employees' skill levels.
Reviewed actuals vs. forecast, budgeted financial data, and prepared presentations highlighting major variances.
Handled escalations and ensured improved service levels through continuous interaction with customers.
Implemented process controls and investigated variances to maintain financial accuracy.

Reviewed actuals vs. forecast, budgeted financial data, and performed data analysis for MIS reports.
Mapped client requirements and delivered effective solutions.
Managed critical issues, ensuring CTQ delivery, SLA adherence, and business continuity.
Implemented process controls for daily operations and identified areas for improvement.

• Monitored project performance and financials, conducting analysis to identify gaps and improve financial outcomes.
• Coordinated with partners to ensure project financial accuracy.
• Proposed and published metrics and KPIs for monthly financials and scorecards.
• Implemented budget and expense controls and investigated variances to resolve discrepancies.

• Prepared process documentation, process maps, and FMEA for teams.
• Managed key metrics, SLAs, SOPs, and process maps.
• Successfully led process transitions from different locations.
• Conducted cross-training programs to handle high-volume situations and reduce idle time.
• Implemented process controls for daily operations.