Summary
Overview
Work History
Education
Skills
ACHIVEMNETS
Disclaimer
Timeline
CustomerServiceRepresentative
Vinod Raj S

Vinod Raj S

Supply Chain Ops And Analytics
Bengaluru,KA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Supply Chain Ops and Analytics (SCOAH)

Hewlett Packard Inc.
2022.03 - Current
  • End-to-End Supply Chain Management: Managed the full lifecycle of supply chain operations, from order management to reverse logistics, ensuring seamless coordination between internal teams, external vendors, and customers to optimize the entire process.
  • Order Management & Coordination: OM is one of the essential processes within the Order to Cash Value Chain, OM activities include order acceptance, order entry, order status, backlog management, Problem resolution, change orders and order management reporting.
  • Ensure the blocked orders are cleaned in SAP / S, Job responsibility: Cleaning 90 blocks or booking 21 orders per day, Order fulfillment in SAP & S Hana or electronic tools (HP2B) as per Customer PO request, Contacting internal stakeholders whenever details from customer are missing, contacting, factory when details are not enough to fulfill the order in CCA or clean the order in SAP, Ensuring the TAT is met on 100% for both Order entry and order validation process with 100%, accuracy. Handling Customer queries and clarification from business Partners.
  • Inventory & Financial Management: Oversaw inventory management, maintaining optimal stock levels, and ensuring accurate financial transaction flows using SAP S HANA, which helped minimize stockouts and excess inventory, optimizing the overall cost-efficiency of the supply chain.
  • Reverse Logistics & Returns Management: Directed the reverse logistics process, including the creation and processing of Return Merchandise Authorizations (RMAs), and managed the claims submission process, improving returns accuracy and ensuring timely resolution of customer issues.
  • Data-Driven Decision Making & Reporting: Developed and presented key supply chain performance metrics, including order accuracy, financial transaction processing, and product returns, driving continuous improvements based on data insights.
  • Process Optimization & Automation: Spearheaded the implementation of automated systems for claims submissions, reverse logistics processing, and transaction management, reducing manual intervention, improving efficiency, and enhancing operational accuracy.
  • Led the full lifecycle of supply chain operations, optimizing order management, inventory control, and reverse logistics for the AMS region (North America, Canada & Latin America).
  • Managed financial transactions using SAP S/HANA, ensuring seamless flow of debit and credit processing, reducing discrepancies, and enhancing operational efficiency.
  • Supply Chain Process Automation & Performance Analytics
  • Spearheaded the automation of supply chain workflows, reducing manual intervention in claims processing, order fulfillment, and transaction management.
  • Led continuous improvement initiatives by conducting root cause analysis on supply chain inefficiencies, implementing corrective actions, and improving overall supply chain agility and resilience.
  • Root Cause Analysis & Continuous Improvement: Led initiatives to identify and resolve root causes of supply chain inefficiencies, aging cases, implementing corrective actions to improve operational performance and customer satisfaction.

Process Associate

Accenture
2019.04 - 2020.07
  • Identifying the customers who falls under recasting and checking the details of customer whether he is in variable or fixed and capture the evidence/Proof for which customer belongs to.
  • After the tracker rate issue, we identify the customers who are affected in customer id and In CID process we do detail investigation of customers for the impacted accounts and due to this issue, we will identify whether Property is Sold/held/under Bank Possession (PUBP). role is extract and collate all relevant documents in relation to all security possessed by customer and provide as a proof to judge whether Property is sold/held/band possession.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Commerce -

Bangalore University(Vidya Vahini College)
Bengaluru, India
2001.04 -

Pre-University Education -

Vidya Vahini First Grade College
Bengaluru, India
2014-05

Skills

Supply Chain & Inventory Management

Stakeholder & Vendor Management

Excel (Advanced), Data-Driven Decision-Making

SAP S/4HANA

Working on Automation Projects and completing the projects

Teamwork and collaboration

Microsoft office

Problem-solving

Flexible and adaptable

Multitasking, Dependable and responsible

ACHIVEMNETS

Best Team Player, Awarded for strong cross-functional collaboration, stakeholder management, and teamwork, enhancing operational efficiency and team productivity.

Disclaimer

I hereby declare that the information provided by me is true and correct to the best of my knowledge and belief.

Timeline

Supply Chain Ops and Analytics (SCOAH)

Hewlett Packard Inc.
2022.03 - Current

Process Associate

Accenture
2019.04 - 2020.07

Bachelor of Commerce -

Bangalore University(Vidya Vahini College)
2001.04 -

Pre-University Education -

Vidya Vahini First Grade College
Vinod Raj SSupply Chain Ops And Analytics