Summary
Overview
Work History
Education
Skills
Websites
It Skill Profile
Certifications Trainings
Academics
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VINOD RAJU

VINOD RAJU

Assistant Manager Backup (People Management & Technical lead)
Bangalore

Summary

Aiming for Career enhancements in operations with a leading organization for a Responsible, challenging & suitable role, where my talents can be utilized for the growth of the organization.

Overview

15
15
years of professional experience

Work History

Assistant Manager Backup

KPMG
05.2021 - Current

· Handling 16-member team of managing Backup & Storage administration.

· Responsible for Backup & Storage Technical Team / People Management / Operations & Service Delivery Management

· Aligning technical teams with strategic business needs of the organization and driving change

· Proactively identifying trends in production issues to mitigate outage and maintain SLA

· Ensured maintainability, reliability and recoverability from Backup systems for in-house customers

· Handling escalation calls in various SEV1 with isolated RCA and outage calls

· Ensures a positive collaborative work environment among the team

· Vendor call Management and Escalations (IBM, RUBRIK, VERITAS, Data Domain)

· Providing monitoring of current backup environments and providing direct support to the datacenter operations team to assist with their overnight monitoring and reporting functions.

SME- Backup

MICROLAND
01.2020 - 04.2021

· Handling 6-member team of managing backup administration.

· Creating, proposing and implementing Backup solutions for multiple customers in shared environment for multiple location using Symantec NetBackup 7.1, 7.5, 7.6, 7.7, 8.1,8.2 for Unix/Windows

· Managed NetBackup Master ad Media Servers environment in VERITAS NetBackup Appliance 5020, 5220, 5230, 5240

· Installation, configuration of Symantec NetBackup agents for NetBackup master/media server as well as clients (AIX/Linux/Solaris/Windows)

· Creating policies, Schedules for each client type.

· Configuration of storage devices, tape drives etc.

· Duplication, De-duplication and AIR.

· RMAN backup configuration for oracle.

· Oracle Intelligence Backup Policy & Legacy Policy Implementation

· Working on infrastructure issue, like master/media server down, tape drive down

· Working on ACSLS and HP MSL Tape library host and console to rectify the tape drive/SLP backlog issue

· Troubleshooting daily backup failure

· Restoration of MS-SQL and filesystem in case of disaster.

· Restoration of Exchange database on original location as well as different location.

· Leading the team on Technical Front to tackle issues encountered with Symantec NetBackup.

· Owning and resolving critical Symantec NetBackup tasks and L2/L3 level failures.

· Implementing and troubleshooting NetBackup for SQL, Exchange, VMware, Oracle etc.

· Incident/Change Management using service now.

· Working on Medium Size and Enterprise Size HP Tape Libraries

· Scheduling the ADHOC backups or manually running the backup policies as per user request

· Restoration of NDMP, VMWare, Windows & Unix File Systems

· Vendor call Management and Escalations (IBM, Oracle, and VERITAS)

· Participating in Weekly/Monthly reviews with Customer

· Preparing Capacity planning reports and discussing with Customer for providing additional tapes or disk space

· Raising & working on P1, P2, P3 & P4 Change calls as per SLA. Participating in CAB Meeting for approval

· Working on problem management tasks for repeated issues to get permanent fix and solutions.

· Preparing SOP documents related to the environment and as well while facing any new issues

· Working based on ITIL process and V-Fire ticketing systems, managing incidents, looking after daily severity calls raised by the clients and operations team.

· Patching backup software and install/configure backups

Senior ASSOCIATE – Backup

COGNIZANT TECHNOLOGY SOLUTIONS
12.2018 - 07.2019
  • Responsibilities as a NETBACKUP ADMINISTRATOR:
  • · Handling Backup infrastructure for healthcare customer
  • · NetBackup installation and Up-gradation of Master/Media/Client Software’s on Windows & UNIX platform.
  • · Handling master and media servers through VERITAS NetBackup Appliances 5020, 5220,5230 series
  • · Different type of backup configurations NDMP, Data Base (Oracle – Oracle intelligent Policy/SQL), VMWare, Unix & Windows backups
  • · Managing the Backup Policies by creating, modifying & deleting as per user request
  • · Troubleshooting failed backups and re-initiating the same on daily basis on 24x7 environment
  • · Preparing backup report and sending it to the Management
  • · Participating in Team calls and Client calls to discuss on enhancements in the environment
  • · Restoration of NDMP, VMWare, Windows & Unix File Systems
  • · Media management (Tape ejection on every alternate days in different locations and coordinating with respective team)
  • · Scheduling the adhoc backups or manually running the backup policies as per user request
  • · Configuration of storage devices, tape drives etc.
  • · Duplication, De-duplication and AIR.
  • · RMAN backup configuration for oracle/SAP databases.
  • · Oracle Intelligence Backup Policy & Legacy Policy Implementation
  • · Handling Tape Libraries (IBM)
  • · Firmware upgrade for Tape Libraries.
  • · Vendor call Management and Escalations (IBM, VERITAS, Data Domain)
  • Responsibilities as a Simpana CommVault:
  • · Monitoring the COMM Server and media agent server performance and taking care of the necessary execution steps.
  • · Performing day to day activities including DB restore and file system restores.
  • · Monitoring and troubleshooting NetBackup backup jobs.
  • · Administrating the Backup environment using CommVault backup software V11.
  • · Responding quickly and effectively to backup issues and outages.
  • · Responsible for escalated issues on restore requests.
  • · Reporting and escalating the unresolved issues.
  • · Preparing backup reports and send out to client on daily basis.
  • · Provide help in installing CommVault on windows machines to server team.
  • · Configuring Windows, Linux, SQL, Exchange and Oracle backups.
  • · Troubleshooting daily backup failure and pending backup jobs.
  • · Responsible for working on Incident, change and Service request tickets within the SLA period.
  • · Vendor co-ordination for any kind of hardware in tape library and fixing the issue without breaching SLA.
  • · Perform Backups, Archival and restoration.
  • · Working on tape drives issues and robots’ issues.
  • · Decommissioning the client servers from policies based on approvals.
  • · Performed Disaster recovery activities. Handling Media & Tape Management
  • · Patching backup software and install/configure backups.
  • · Remote Data center Management - Raising Requests for Remote Hands, Access and Delivery.
  • · Troubleshooting communication/functional issue against the Tape Libraries, Media Agents and Commserve.
  • Conducted in-depth research to inform decision-making processes and support strategic planning initiatives

Associate SME – Backup

MICROLAND
01.2017 - 11.2018

· Handling 16-member team of managing backup administration for multiple customers.

· Handling backup environment for multiple customers

· Creating, proposing and implementing Backup solutions for multiple customers in shared environment for multiple location using Symantec Netbackup 7.1, 7.5, 7.6, 7.7, 8.1 for Unix/Windows

· Managed Netbackup Master ad Media Servers environment in VERITAS Netbackup Appliance 5020, 5220, 5230, 5240

· Installation, configuration of Symantec Netbackup agents for Netbackup master/media server as well as clients (AIX/Linux/Solaris/Windows)

· Creating policies, Schedules for each client type.

· Configuration of storage devices, tape drives etc.

· Duplication, De-duplication and AIR.

· RMAN backup configuration for oracle/SAP databases.

· Oracle Intelligence Backup Policy & Legacy Policy Implementation

· Working on infrastructure issue, like master/media server down, tape drive down

· Working on ACSLS host and console to rectify the tape drive/SLP backlog issue

· Troubleshooting catalog backup failure

· Restoration of MS-SQL and filesystem in case of disaster.

· Restoration of Exchange database on original location as well as different location.

· Leading the team on Technical Front to tackle issues encountered with Symantec NetBackup.

· Owning and resolving critical Symantec NetBackup tasks and L2/L3 level failures.

· Implementing and troubleshooting NetBackup for SQL, Exchange, Vmware, Oracle etc.

· Incident/Change Management using service now.

· Working on Medium Size and Enterprise Size tape libraries, ACS Libraries

· Scheduling the ADHOC backups or manually running the backup policies as per user request

· Restoration of NDMP, VMWare, Windows & Unix File Systems

· Vendor call Management and Escalations (IBM, Oracle, and VERITAS)

· Participating in Weekly/Monthly reviews with Customer

· Preparing Capacity planning reports and discussing with Customer for providing additional tapes or disk space

· Raising & working on P1, P2, P3 & P4 Change calls as per SLA. Participating in CAB Meeting for approval

ITO Service Delivery Consultant – Backup

HPE
08.2016 - 12.2016

· Backup policy configuration as per the organization requirements

· Backup schedule moving round the clock with Daily/Weekly/Monthly/Quarterly/Bi-annual & Yearly Backups

· User-Directed Backup & Archive configuration

· Implementation of VMware virtual machines backup integration with ESXi Server, VCenter Server

· Backup implementation on different transport modes

· Oracle Intelligence Backup Policy & Legacy Policy Implementation

· Local NDMP Backup, Remote NDMP Backup & 3-Way NDMP Backup implementation

· Barcode Inventory & Media Movement Operations

· Tape Library & Tape Drive Firmware Upgrade

· Backup activity monitor retention management for the future reference & documentation

· TIR (True Image Restore) implementation for the Filesystem backups.

· Troubleshooting failed backups and re-initiating the same on daily basis on 24x7 environment

· Preparing backup report for current day, Multiday & long pending backups and sending it to the +Management

· Scheduling the adhoc backups or manually running the backup policies as per user request

· Restoration of NDMP, VMWare, Windows & Unix File Systems

ASSOCIATE- Backup

COGNIZANT TECHNOLOGY SOLUTIONS
08.2011 - 08.2016

· NetBackup installation and Up-gradation of Master/Media/Client Software’s on Windows & UNIX platform.

· Handling master and media servers through VERITAS NetBackup Appliances 5020, 5220,5230 series

· Different type of backup configurations NDMP, Data Base (Oracle – Oracle intelligent Policy/SQL), VMWare, Unix & Windows backups

· Managing the Backup Policies by creating, modifying & deleting as per user request

· Troubleshooting failed backups and re-initiating the same on daily basis on 24x7 environment

· Preparing backup report and sending it to the Management

· Participating in Team calls and Client calls to discuss on enhancements in the environment

· Restoration of NDMP, VMWare, Windows & Unix File Systems

· Media management (Tape ejection on every alternate days in different locations and coordinating with respective team)

· Scheduling the adhoc backups or manually running the backup policies as per user request

· Handling Tape Libraries (IBM)

· Firmware upgrade for Tape Libraries.

· Vendor call Management and Escalations (IBM, VERITAS, Data Domain, Quantum)

Global Infrastructure Operations Engineer – Datacenter & Backup

SIFY TECHNOLOGIES
08.2009 - 08.2011
  • · Netvault 8.5.1 as Backup Software
  • · Taking backup on LTO GEN 3 & LTO GEN 4 tapes
  • · Sun StorEdge L500 as tape library
  • · Scheduling New backup for internal and Customer servers
  • · Different type of backup configurations Data Base (Oracle), Unix & Windows backups
  • · Monitoring backup using NETVAULT Software
  • · Performing restoration as per the internal request and Customer request
  • · Performing Online and Offline backup
  • · Reviewing of Backup Clients and Test Restoration every month
  • · Developed and maintained the process of data backup according to the industry standards such as SLA.
  • · Maintaining maximum uptime of Level 3 Data Center
  • · Hosting of Customer and Internal servers inside Data Center
  • · Monitoring the Alerts in Customer and Internal servers
  • · First level troubleshooting on the servers
  • · Troubleshooting on all network related Problems
  • · Infrastructure Maintenance
  • · Monitoring of Temperature and power inside the Data Center
  • · Worked on HP, DELL, SUN, IBM and COMPAQ servers
  • · First level trouble shooting on CISCO and SUMMIT Switches
  • · Installation and Trouble Shooting of Windows 95/98/Nt4.0/ Windows XP, Win 2000 both Server and Professional and Win-2003.
  • · Good knowledge of troubleshooting Desktops / Laptops
  • · System troubleshooting, LAN based Networks on Windows Administration
  • · Fundamental knowledge of LAN environment & knowledge of connectivity to LAN printers & desktops
  • · Experience in providing remote support using remote support tools.
  • · Managing the inventory in the data center. Updating for every 1 month.
  • · Pre-installation planning and delivery.
  • · Handling the access systems of the data center.
  • · Monitoring temperature and humidity, uninterrupted power supply and Fire suppression systems.
  • · Participate in DR drills conducted on various server hosted in the DR

Education

Master of Computer Applications - Computer

Bannari Amman Institute of Technology
Sathyamangalam, India
04.2001 -

Bachelor of Computer Applications - Computer Science

Dr.N.G. P Arts And Science College,
04.2001 -

High School Diploma -

Swathanthira Higher Secondary Schoo
Coimbatore, India
04.2001 -

Secondary School -

St. Michael’s Higher Secondary School
Coimbatore, India
04.2001 -

Skills

Excellent communication & customer service skills, analytical thinking, very collaborative, positive approach, strong ownership attitude, active listener, willingness to learn & assist

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It Skill Profile

RUBRIK 7.x,8.x, VERITAS NetBackup 6.x,7.x,8.x, 9.x,10.x, Commvault, Netvault, IBM TS3500, ORACLE SL8500 & SL3000, NetBackup Appliance 5340, 5330, 5220,5230, 5240, 5250, Quantum Scalar i6000, Azure, AWS, All Unix, Windows flavors, Oracle, SQL, Exchange, SAP Hana, Sybase, etc, Netapp, 3PAR, SAN, HPE, Aptare, OpsCenter, Service now, HPSA

Certifications Trainings

  • ITITL V4 Certified
  • Rubrik Certified Systems Administrator (RCSA) Certified
  • Administration of VERITAS NetBackup 7.7 and NetBackup Appliances 2.7 Certified
  • Yellow Belt trained and certified
  • Data Center operations
  • Attended AWS Training
  • Attended Azure Training
  • Attended Service now training

Academics

Bannari Amman Institute of Technology, Sathyamangalam, Dr.N.G. P Arts and Science College, Coimbatore, Swathanthira Higher Secondary School, State Board, Coimbatore, St. Michael’s Higher Secondary School, State Board, Coimbatore

Timeline

Assistant Manager Backup

KPMG
05.2021 - Current

SME- Backup

MICROLAND
01.2020 - 04.2021

Senior ASSOCIATE – Backup

COGNIZANT TECHNOLOGY SOLUTIONS
12.2018 - 07.2019

Associate SME – Backup

MICROLAND
01.2017 - 11.2018

ITO Service Delivery Consultant – Backup

HPE
08.2016 - 12.2016

ASSOCIATE- Backup

COGNIZANT TECHNOLOGY SOLUTIONS
08.2011 - 08.2016

Global Infrastructure Operations Engineer – Datacenter & Backup

SIFY TECHNOLOGIES
08.2009 - 08.2011

Master of Computer Applications - Computer

Bannari Amman Institute of Technology
04.2001 -

Bachelor of Computer Applications - Computer Science

Dr.N.G. P Arts And Science College,
04.2001 -

High School Diploma -

Swathanthira Higher Secondary Schoo
04.2001 -

Secondary School -

St. Michael’s Higher Secondary School
04.2001 -
VINOD RAJUAssistant Manager Backup (People Management & Technical lead)