Vinod S
Senior Engagement Manager
Bangalore
Summary
Experienced with managing client relationships and delivering strategic solutions. Utilizes strong project management skills to ensure seamless execution of client initiatives. Track record of fostering strong stakeholder engagement and driving successful project outcomes.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Senior Engagement Manager
Executive Centre India Pvt Ltd
Bangalore
07.2018 - Current
- Managed change requests efficiently while minimizing disruptions to ongoing projects, ensuring seamless transitions between phases or deliverables.
- Negotiated contracts with vendors, securing favorable terms that resulted in cost savings without compromising quality.
- Led cross-functional teams for successful project delivery while ensuring adherence to deadlines and budgets.
Front Office Associate
Zone by the Park
Bangalore
02.2018 - 07.2018
- Implemented new procedures to improve front office operations and enhance overall guest experience.
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
Front Office Associate
ST. Marks Hotel
Bangalore
03.2017 - 03.2018
Education
Diploma - Hotel Management
04.2015 - 03.2017
Skills
Operational efficiency management
Client satisfaction management
Coaching and development
Strategic thinking
Risk assessments
Teamwork and collaboration
Microsoft office
Multitasking Abilities
Accomplishments
- Volunteered in expo conducted by Food and Hospitality world at Bangalore.
- Participated in India Skill 2016 for south zone held at Chennai.
- Guest feedback in TripAdvisor (Zone by the Park).
- Completed probation period within 4 months.
- Received ambassador for August 2019.
- Received promotion within 1 and half years.
Interests
Internet surfing
Listening to music
Indoor games
Outdoor games
Personal Information
- Date of Birth: 08/04/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Place of Birth: Tamil Nadu
Timeline
Senior Engagement Manager
Executive Centre India Pvt Ltd
07.2018 - Current
Front Office Associate
Zone by the Park
02.2018 - 07.2018
Front Office Associate
ST. Marks Hotel
03.2017 - 03.2018
Diploma - Hotel Management
04.2015 - 03.2017
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