Dynamic Operations Executive with a proven track record at Dk Production, excelling in operational documentation and vendor coordination. Adept at problem-solving and fostering team collaboration, I successfully established policies that enhanced efficiency and compliance, while consistently achieving performance metrics. Proficient in Advanced Excel, I bring strong attention to detail and effective communication skills.
Overview
4
4
years of professional experience
Work History
Operations Executive
Dk production
Mumbai
11.2024 - Current
Maintained accurate records of operational data and documents for audit purposes.
Collaborated with senior management team on strategic planning initiatives related to operations activities.
Managed the procurement of materials needed for daily operations.
Coordinated with cross-functional teams to ensure smooth operations.
Resolved escalated customer inquiries or complaints in a timely manner.
Created and updated operational documents and database records.
Established policies and procedures for day-to-day operations that comply with company standards and regulations.
Created reports on performance metrics such as inventory levels, production output, customer service ratings.
Executive-Admin
Krystal integrated services Pvt ltd
01.2012 - Current
Solving the queries of the customers and giving resolutions in the front office
Maintaining daily Stock Report.
Achieving the postpaid target of the month by up selling
Update daily & monthly attendance report.
Check and Making Labour Voucher
Telecommunications, pan India
Telephone, Electricity, Office Stationary
MSEB, Telephone office (Ticket Booking)
Provide general Support to visit
Submit and reconcile expanse report
Payment Follow up with Client.
To support site team in obtaining quotes from sub-vendors / AMC Vendors/others as per site requirement.
Invoice submission and maintaining tracker and keeping track of payment perspective
Arranging quotes from vendors as per operation team requirement
Looking at all vendor’s GST & TDS queries to resolve with support of finance dept.
NDC sending out communication to all vendors for no due acknowledgment.
Repair & maintenance of office infrastructure on pan India.
Sim card activation and deactivation.
Issuing New Sim card as per the request Pan India.
Petty Cash handling and budget Management of Administration.
Regular quality audit for admin work
Assets coding, insurance, asset maintenances.
Responsible for handling drivers and office boy.
Office Assistant
Shreeji Transport
01.2009 - 01.2012
Collection Management.
Booking Management.
Driver Management.
Driver Monthly Attendance.
Fuel Management and Billing.
Inventory Management.
Education
SSC -
Kolhapur University
HSC -
Mumbai University
Skills
Self – Motivation
Operational documentation
Inventory management
Vendor coordination
Team collaboration
Problem solving
Attention to detail
Time management
Willingness to Learn & Explore
Team Work Orientation
Good Communication & Interpersonal Skills
Convincing & Negotiation Power
MS-Office, Basic
Typing Speed of 25 wpm with an accuracy of >90%
Advance Excel
Languages
English, Hindi, Marathi.
Hobbies and Interests
Visit to new places, Net Surfing, Cricket.
Strengths:
Very quick in learning from mistakes think these are the points where one can improve upon one’s weak points.
Possess good negotiation as well as persuading skill which helps me as a catalyst basically in retaining the customers.
Personal Traits:
Achievement Oriented, Love to interact with people, Accept Challenges & Continuous Learner.