Vinod Dasari
Hospitality Professional
Hyderabad
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Cafe Manager to Operations Manager
Sodexo Food Solutions, India
07.2018 - Current
- Managing one of the worlds largest site with current occupancy of 13500 users, serving over 21,000 meals in a single day
- Responsible for over 520 food and beverage team members who manage 6 cafes, 17 break spaces & 7 kitchen space
- Successfully monitored pre consumer food wastage and reduced the same by 20% through establishing connect on per person consumption and weekly meals forecast
- Planned and executed "Diversity, Equity and Inclusion" campaign successfully at at site Achieved 40% gender diversity ratio as per set standards
- Fostered a positive work environment through open communication channels and collaborative problem-solving approaches.
Assistant Restaurant Manager to Restaurant Manager
Taj Rambagh Palace
01.2016 - 06.2018
- Prepared a wine module with all the 185 wine labels in the menu for staff training and awareness
- Handled food and beverage operations of All day dining restaurant with an annual turnover of 12 Cr and re-launched a Mediterranean restaurant and lounge bar 'Steam'
- Recruited team for Steam, conducted extensive trainings on sequence of service, menu knowledge and bar skills for them
- Worked as beverage manager responsible for all beverage and wine portfolios of the hotel and their procurement.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Established rapport with guests through personalized interactions that led to repeat business.
F&B Associate to Assistant Restaurant Manager
Park Hyatt
6 2012 - 12.2015
- Worked as an Assistant Restaurant Manager at Italian specialty restaurant and took care of procuring beverages and bar operations
- Participated in Diageo World class 2014
- Worked at All day dining restaurant as F&B associate and Team Leader.
- Demonstrated adaptability through cross-training in various F&B roles, including server, bartender, and host/hostess positions.
- Enhanced guest satisfaction by providing exceptional service and maintaining a clean dining environment.
F&B Associate
Ista Hotels
08.2010 - 05.2012
- Started working at the All day dining restaurant 'Lido' and was eventually moved to Indian specialty restaurant
- Was part of pre-opening team of the Modern Indian restaurant 'The Pink Poppadom'.
- Addressed customer concerns promptly, resulting in improved guest experiences and repeat business.
Education
Bachelor in Hospitality Management - Hospitality Administration And Management
West Bengal University of Technology
Kolkata, India 04.2001 -
Skills
Strategic planning
Food Operations
Team Management
Financial Acumen
Food Safety Compliance
Customer Experience Management
Accomplishments
- Certified wine sommelier under WSET (The Wine and Spirit Education Trust) level II
- Completed FOSTAC training for advanced catering
- Certified food and beverage departmental trainer
- Created individual development plan for all F&B executives post employee performance appraisals
- Facilitated food team connects with user partners of the building
- Initiated learning and development plan for supervisors and team members as result of which 42 members were elevated to next role for a pre opening site
- Collaborated with entire team during the transition period of off site kitchen operations while in house kitchen was under renovation
- Conceptualized and curated personalized dining experience for leadership team of Google at the comfort of their home
- Organized gala dinner for the event "Le Club des Chefs des Chefs" in which chefs of the top diplomats had participated
- Chosen to represent Taj Hotels & Indian Govt. at the World Economic forum in Davos 2018, this was attended by world leaders and served as personal butler to Sh. Narendra Modi
- Was part of many prestigious events of the state Resurgent Rajasthan Summit 2016 for 2200 guests
- FIPIC conference dinner hosted by Honorable Prime Minister of India Shri Narendra Modi
Timeline
Cafe Manager to Operations Manager
Sodexo Food Solutions, India
07.2018 - Current
Assistant Restaurant Manager to Restaurant Manager
Taj Rambagh Palace
01.2016 - 06.2018
F&B Associate
Ista Hotels
08.2010 - 05.2012
Bachelor in Hospitality Management - Hospitality Administration And Management
West Bengal University of Technology
04.2001 -
F&B Associate to Assistant Restaurant Manager
Park Hyatt
6 2012 - 12.2015
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