Vinod Kadam
Thane,Maharashtra
Summary
To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization/MNC with devotion and hard work.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
Team Leader, Team Manager
Diebold Nixdorf Systems Private Ltd
Mumbai
07.2008 - Current
- Since 2014 & Team manager since last 6 months
- As an executive:-
- Handling escalations with FLM Vendors / SLM Vendors
- Monitoring of ATM Machine (Automated Teller Machine)
- Co-ordination with different departments (Cash/Network/Call-Center)
- Escalation of calls as and when required as per the matrix provided internally as well as externally
- As, :-
- Daily follow up with ZO & HO via calls and emails for providing better uptime to customers
- Roster the team as per the minimum / maximum requirement of man power
- Responsible for prioritizing actions and monitoring team resource so that deadlines are met
- Delegating tasks, negotiating workloads and assessing staff performance
- Handled UBI ,CBI, UNBI ,Corporation & Andhra Bank ATM`s (5000) at Pan India level with team strength of 18
- Ability to handle a team co-ordinate smooth delivery of the project
- As, -
- Analyzing the data from System (tool) and work on the quality improvement of the teams
- Analyzing data of Chronic ATM`s and working towards streamlining the availability of those
- Proactive and willing to use initiative to solve problems & Able to quickly form bonds with people
- Responsible for the smooth operations of ATM channel.
Education
Bachelor Of Accountancy -
Monad University
UP 06.2012 - 04.2014
Skills
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Certification
Basic lean six sigma certification
Timeline
Technical analysis of Commodity Market
06-2023
Basic lean six sigma certification
05-2022
Bachelor Of Accountancy -
Monad University
06.2012 - 04.2014
Team Leader, Team Manager
Diebold Nixdorf Systems Private Ltd
07.2008 - Current