To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization/MNC with devotion and hard work.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
Team Leader, Team Manager
Diebold Nixdorf Systems Private Ltd
Mumbai
07.2008 - Current
Since 2014 & Team manager since last 6 months
As an executive:-
Handling escalations with FLM Vendors / SLM Vendors
Monitoring of ATM Machine (Automated Teller Machine)
Co-ordination with different departments (Cash/Network/Call-Center)
Escalation of calls as and when required as per the matrix provided internally as well as externally
As, :-
Daily follow up with ZO & HO via calls and emails for providing better uptime to customers
Roster the team as per the minimum / maximum requirement of man power
Responsible for prioritizing actions and monitoring team resource so that deadlines are met
Delegating tasks, negotiating workloads and assessing staff performance
Handled UBI ,CBI, UNBI ,Corporation & Andhra Bank ATM`s (5000) at Pan India level with team strength of 18
Ability to handle a team co-ordinate smooth delivery of the project
As, -
Analyzing the data from System (tool) and work on the quality improvement of the teams
Analyzing data of Chronic ATM`s and working towards streamlining the availability of those
Proactive and willing to use initiative to solve problems & Able to quickly form bonds with people
Responsible for the smooth operations of ATM channel.
Education
Bachelor Of Accountancy -
Monad University
UP
06.2012 - 04.2014
Skills
ACADEMIC QUALIFICATIONGraduate in CommerceComputer Proficiency(M S Office 2000, Word, Excel, Internet, etc)Completed MS - OfficeStrengthsHard Working & Goal AchieverTo be an achiever in contributing growth of the companyDate: 20/4/2023Place: Mumbai Vinod D Kadam