Vinodh M
Project Manager
Chennai,Tamil Nadu
Summary
Resourceful Project Manager with 15 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Manager
Tata Communications Transformation Services Limite
Chennai, TamilNadu
04.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assistant Manager - Service Fulfilment
Tata Communications Transformation Services Limited
Chennai
04.2016 - 03.2023
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Reported on status for each project to appropriate stakeholders.
- Closely collaborated with project members to identify and quickly address problems.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Maintained open communication by presenting regular updates on project status to customers.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Senior Customer Service Executive
Tata Communications Transformation Services Limited Apr’2011 to Mar’2016
Chennai
04.2011 - 03.2016
Customer Service Executive
Tata Communications Transformation Services Limited
Chennai
07.2007 - 03.2011
Process Associate
VSNL Global Services Ltd
Chennai
12.2006 - 06.2007
Associate
LASON India ltd
Chennai, TamilNadu
12.2005 - 11.2006
- Furnished research and materials based on up-to-date web design standards.
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Engaged with clients to plan and optimize site issues and queries.
Education
Diploma in International Business Operations - International Business Operations
IGNOU
Chennai 01.2021 - Current
Master of Science -
Manonmaniam Sundaranar University
Nagercoil 06.2003 - 03.2005
Skills
Project Planning Oversight
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager
Tata Communications Transformation Services Limite
04.2023 - Current
Diploma in International Business Operations - International Business Operations
IGNOU
01.2021 - Current
Assistant Manager - Service Fulfilment
Tata Communications Transformation Services Limited
04.2016 - 03.2023
Senior Customer Service Executive
Tata Communications Transformation Services Limited Apr’2011 to Mar’2016
04.2011 - 03.2016
Customer Service Executive
Tata Communications Transformation Services Limited
07.2007 - 03.2011
Process Associate
VSNL Global Services Ltd
12.2006 - 06.2007
Associate
LASON India ltd
12.2005 - 11.2006
Master of Science -
Manonmaniam Sundaranar University
06.2003 - 03.2005
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