Company Overview:
- BenefitFocus is a provider of cloud-based Health and Retirement benefits software solutions for consumers, employers, insurance carriers and brokers.
- It serves more than 23 million consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage and exchange benefits information.
Roles and Responsibilities:
- I led a high-performing QE team, implementing industry best practices in automated testing, data validation, and compliance assurance to ensure high-quality EDI transactions.
- I cultivated a culture of continuous improvement and innovation in quality processes.
- I architected and executed robust automation frameworks, establishing key performance indicators such as test coverage, defect detection rate, automation ROI, sprint velocity, and cycle time.
- I designed and maintained automation frameworks using Selenium WebDriver with the Robot Framework for functional and regression testing and implemented API/web services test automation using Karate DSL and Postman.
- I utilised real-time dashboards (e.g., JIRA, Power BI) to track and optimise these metrics.
- I spearheaded end-to-end automation testing strategies within Agile SDLC environments, ensuring the accuracy and integrity of file exchanges, data translations, and third-party integrations.
- I developed and executed automated test scripts that streamlined data exchange processes and significantly reduced manual efforts.
- I worked closely with developers, product owners, and product teams to align quality strategies with business objectives, proactively addressing challenges in data exchange, system integrations, and performance optimization.
- I integrated AI-driven automation tools, such as ChatGPT, and applied prompt engineering techniques to enhance test script generation and defect analysis.
- I managed a team of 10+ QEs, overseeing test planning, requirement analysis, and comprehensive test execution.
- I provided accurate testing effort estimations, supported release planning, and drove continuous process improvements through regular defect triaging and risk assessments.
- Worked closely with subject matter experts, regulatory bodies, and cross-functional teams to align testing efforts with industry standards and continuously refine healthcare-specific test cases.
- Leveraged advanced automation tools and AI-driven testing strategies to streamline validation processes, reduce manual errors, and enhance the reliability of healthcare systems.
- Increased efficiency within the firm by implementing streamlined processes related to material sourcing, communication channels, or documentation management.
- Reviewed contractor bids for accuracy, ensuring all cost estimates aligned with project budgets before finalizing agreements.
Environment:
Selenium WebDriver, Core Java, Robot Framework, Git, Agile, MySQL, Postman, CA Rally, Jira, Generative AI, ChatGPT