Vinodkumar Mandati

To leverage my technical expertise and problem-solving skills as a senior production support engineer, with the goal of ensuring the smooth operation and maximum efficiency of critical systems. I aim to proactively identify and resolve issues, minimize downtime, and optimize processes to contribute to the overall success of the organization. Additionally, I aspire to collaborate effectively with cross-functional teams, continuously learn and adapt to emerging technologies, and deliver exceptional support to maintain high customer satisfaction.

Technical support Engineer with 6 years of experience in Hadoop/JavA application support and Production support. Hands on experience in Linux, Hadoop admin related activities, hive, Spark and impala. Having good knowledge in NIFI as production support engineer. Hands on experience in cloudera, Autosys and BMC control-M tools. Able to configure the new jobs in control-M. Able to troubleshoot the problems with batch (File ingestion, DB and Spark) jobs. Having good experience in incident management. Good working experience on Dev, Model and Production Implementation. Having work experience in jira service management. Strong ability to learn existing applications quickly and to be able to support quickly. Proactively working with team and clients to resolve problems. Experience in production support, troubleshooting and debugging of applications. Handling On Call activities and Provide 24×7 operational support to all production practices on holidays and weekends. Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes. Having good knowledge and implemented Projects using AGILE Methodologies. Self-Learning attitude, Sense of Responsibility and Dynamic Team Player.

• Father's Name: M Guravaiah
• Date of Birth: 03/10/96
• Gender: Male
• Nationality: Indian