Vinod Kumar R
Bangalore
Summary
Extensive experience in jewellery sales, specializing in gold and diamond pieces, with a strong focus on customer service. Successfully provided personalized assistance to clients, enhancing their selection process and ensuring satisfaction. Managed inventory effectively to maintain product availability while training new associates on essential sales techniques and product knowledge. Collaborated with management to implement promotional strategies that increased visibility of high-end collections.
Overview
17
17
years of professional experience
Work History
Senior Sales Associate
C Krishniah Chetty Group of Jewellers
Bangalore
02.2011 - Current
I have total of more than 25 years of experience in jewellery sales, especially gold jewellery and diamond jewellery.
- Provided personalized customer service to enhance client jewelry selections.
- Managed inventory levels to ensure product availability and organization.
- Trained new sales associates on product knowledge and sales techniques.
- Collaborated with management to develop promotional strategies for high-end collections.
I have good experience in customer service in counter sales. Achieving individual target, team work, customer required follow up, officer related follow up. Basic computer knowledge. Typing medium., Excel basic knowledge.
Retail Sales Officer
Tanishq
Bangalore
06.2008 - 02.2011
I have worked as Retail sales officer in Tanishq show room in Jayanagar store for 2years 10 months.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and organized stockrooms for efficient access.
Education
SSLC Passed -
NSVK School
Bangalore Skills
- Customer service
- Inventory management
- Product knowledge
- Sales techniques
- Client relationship management
- Visual merchandising
- Team leadership
- Employee training
- Sales forecasting
- Problem solving
- Basic computer skills
- Sales presentations
- Jewellery industry basic knowledge
- Market understanding
- Sales planning
- Referral generation
- Negotiation expertise
- Strategic selling
- Sales supervision
- Sales closing
- Customer retention
- Closing techniques
- Team building
- Cross-selling techniques
- Upselling strategies
- Sales pitch development
- Excellent communication
- Serve customers
- Product demonstration
- Customer satisfaction
Languages
English
First Language
Kannada
Beginner (A1)
A1
Tamil
Beginner (A1)
A1
Telugu
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Timeline
Senior Sales Associate
C Krishniah Chetty Group of Jewellers
02.2011 - Current
Retail Sales Officer
Tanishq
06.2008 - 02.2011
SSLC Passed -
NSVK School