I love music, I share my loving music to my friends,
Vinod Kumar R
Retail Sales Associate
Bengaluru,KA
Summary
Dedicated Senior Sales Advisor known for delivering exceptional customer service and creating customized solutions. Expertise in objection handling and upselling strategies, contributing to consistent revenue growth and improved client loyalty.
Professional sales expert prepared to bring extensive experience in driving revenue and building customer loyalty. Known for focus on team collaboration and delivering results. Reliable and adaptable, ready to meet changing business needs with strong interpersonal and analytical skills.
Knowledgeable [Desired Position] with strong background in sales and customer relationship management. Proven ability to drive sales growth through personalized service and effective communication. Demonstrated skills in problem-solving and negotiation.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
5
5
Languages
15
15
years of professional experience
Work History
Senior Jewellery Sales Advisor
C Krishniah Chetty Group of Jewellers
02.2011 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Advised clients on jewelry selection, leveraging product knowledge to meet individual needs.
- Managed inventory efficiently, ensuring stock levels aligned with sales forecasts.
- Conducted regular market analysis to identify trends and recommend new product lines.
- Trained junior staff on sales techniques and customer engagement strategies.
- Developed promotional displays, increasing visibility of high-margin products in-store.
- Collaborated with management to implement strategic sales initiatives that improved overall performance.
- Analyzed sales data to refine approaches, driving consistent revenue growth across product categories.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Developed long-lasting client relationships by providing exceptional customer service.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Responded to in-person and telephone requests for information about company offerings.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Kept detailed records of daily activities through online customer database.
Education
No Degree - SSLC Passed
NSVK School
Bengaluru, India 04.2001 -
Skills
Sales experience
Customer service experience
Brand awareness
Building rapport
Sales background
Objection handling
Sales strategies
Sales training
Upselling strategies
Cross-selling services
FLUENT IN [LANGUAGE] english,kannada, telugu, tamil
Performance tracking
Product demonstrations
Coaching and mentoring
Closing deals
Upselling products
Sales demonstration
Customer service
Relationship building
Sales strategy development
Customer needs assessment
Sales consultation
Client service
Product and service sales
Customer relationship building
Product and service knowledge
Sales expertise
Customer relations
Sales closing
Personnel training
Upselling and cross selling
Product merchandising
Competitor research
Closing techniques
Retention strategies
Sales development
Negotiation tactics
Additional Information
Hi,
I am Vinod Kumar R,
Basically i an from jewellerry backgroun born in "Vishwakarma" family, and my family most of members are in the gold jewellery manufactuing people, so even I am also one of them, I have learnt the gold jewellery making techniques, sales, management of jewellery small shop, customer service and profit to company.
I have joined to the private limited jewellery companies, such as Tanishq, Ckc.
And I have total experience of Gold, diamonds and silverware jewellery manufacturing, sales, customer service.
Sales target achieving, profit for my company. Customer relation etc.
Interests
listening music
Listening music is one thing that it touchess our inner soul, we can feel ourselves.
Timeline
Senior Jewellery Sales Advisor
C Krishniah Chetty Group of Jewellers
02.2011 - Current
No Degree - SSLC Passed
NSVK School
04.2001 -