Highly skilled culinary professional with comprehensive knowledge of international desserts and an innovative approach to creating customized dining experiences. Over 21 years of progressive experience managing coffee shop, dining, and banquet operations for hotels, resorts, and cruise lines. Refined the art of cooking, developed impressive menus, and prepared culinary dishes influenced by diverse cultures and local ingredients.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Technical Support Officer
General Mills India Pvt Ltd
02.2024 - 03.2025
Doing theme activities with premixes
Reduced downtime by swiftly diagnosing and troubleshooting complex technical problems.
Menu suggestions
Delivered remote support services to clients across multiple locations, enabling swift issue resolution without the need for on-site visits.
Managed high call volume during peak hours, maintaining exceptional service standards under pressure.
Chef schedule & chef demo report
Improved customer satisfaction by resolving technical issues in a timely manner.
Organizing bakers meet
Conducting training classes
Assisted in the development of customized applications tailored to meet specific business requirements.
Created effective solutions for recurring issues, preventing future occurrences of similar problems.
Sous chef – pastry
The Chancery Hotel
11.2022 - 01.2024
Meeting with customers to discuss & planning of custom-made desserts and cakes for special occasions
Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
Ordering new supplies, ingredients & equipment for pastry section when needed & within company budget
Planned and directed high-volume food preparation in fast-paced environment.
Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
Enhanced team performance with regular skill-development workshops and hands-on training.
Negotiated with equipment vendors to upgrade kitchen technology, improving overall productivity and food quality.
Worked closely with front-of-house staff to facilitate excellent customer service.
Executive pastry chef
Tastiy food products (Trichy) La Cream
08.2020 - 10.2022
Streamlined production processes, improving efficiency and reducing waste in the pastry kitchen.
Developed seasonal dessert offerings that incorporated fresh, locally-sourced ingredients, supporting sustainability efforts and showcasing regional flavors.
Maintained well-organized mise en place to keep work consistent.
Enhanced customer satisfaction by creating visually appealing and delicious pastries for a high-end restaurant.
Implemented quality control measures to maintain consistent flavor profiles and presentation standards across all desserts.
Operated clean pastry cooking station and complied with applicable health and safety standards.
Maintained a safe and sanitary work environment by adhering to local health department regulations and implementing best practices for food handling within the pastry department.
Managed inventory of ingredients and supplies, ensuring optimal freshness while minimizing costs.
Established a strong rapport with fellow chefs and kitchen staff, fostering teamwork and open communication to ensure seamless execution of daily operations.
Determined baking times for various items.
Managed display cases to verify freshness and attractiveness of products.
Pastry & bakery Chef
Twin Town
05.2019 - 12.2019
CDP Patisserie
Carnival Cruise Lines
09.2006 - 10.2017
Commi-1
Taj Fort Aguada beach resort hotel
12.2005 - 09.2006
Commi-1
Fortune Kences Hotel
07.2004 - 03.2005
Operational Trainee
Fortune Kences Hotel
05.2003 - 06.2004
Education
BHM - Hospitality & hotel administration
I.H.M. Chennai
01.2000 - 01.2003
12th - undefined
Nirmala senior secondary high school
10th - undefined
kendriya vidyalaya Sangathan
Skills
Menu design/development
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Accomplishments
First in State level Swimming Competition, Port Blair.
Member of mess committee in college 2002-2003.
Achieved two times Star employee of the month award in Carnival Cruise Lines.
Achieved Employee of the month award in Fortune Kences Hotel.