Vinod Kumar Srinivas
Bangalore
Summary
A confident and highly organized professional with 12+ years in the Storage Industry supporting many different platforms of storage solutions including Dell, IBM, Netapp, Hitachi and VMware.
Have worked in both the SAN and NAS areas and currently handling NAS storage administration for Cummins Corporation leading the NAS migrations team and has successfully migrated over 6 PB of data. With a friendly and approachable persona, able to elicit client needs in order to advice on appropriate solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Principal Site Reliability Engineer
Dell EMC
05.2017 - Current
- Asset refreshment - currently leading NAS migration project for critical sites, moving data from VNX to Unity / Isilon.
- Mentoring team members in their assigned migration projects.
- Attending all migration meetings to understand customer needs and plan them based on customer approved window.
- Planning project and lead them with all technical requirements by working with Windows, Unix and service management team.
- Building confidence in customers with all time storage availability and help them in solving their daily issues.
- Data analysis and Data management in Cummins environment.
- Understanding customer requirement and provide best NAS solution by creating shares and exports.
- Monitoring filesystem growth on storage arrays.
- Assisting different team members in array configurations and also approve TTO post configuration.
- Managing and monitoring alerts from all NAS storage arrays.
- Working with different teams like Windows and Unix in meeting customer needs.
- Working in service management infrastructure where I create changes for any activities done on arrays.
- Handling incidents and service tasks from customers and different teams.
- Handling technical document updating.
- Providing assistance to team members on NAS migrations and other daily activities.
- Providing course of actions to customers in case of high utilization of filesystems and allocate more storage or move them to new filesystem.
- Provide training to team members on VNX and Unity configuration and management.
- Work on all critical and high severity issues and push them to resolution.
- Assisting L1 and L2 in their work and train them if necessary.
Senior IT Consultant
Allstate Solutions Private Limited
02.2015 - 05.2017
- Part of Storage fulfillment team handling both SAN and NAS
- Provisioning and De-provisioning of volumes from storage arrays like Hitachi, Symmetrix, IBM Pure Storage
- Discovering volumes on Windows, linux, solaris and Vmware hosts
- Configuring and enabling zoning on brocade switches
- Providing NAS solutions like creating volumes, shares and exports on Netapp storage array.
- Interacting with host teams and NOC team in case of any issues
- Works on change management tool "ServiceNow", to create change orders and incidents for daily storage activities
- Recently being part of cross functional team where in handling host side activities.
- Hosting technical discussions and team meets for process improvement
- Handling technical document update
- Provided necessary training to team members on storage concepts and new changes
Senior Technical Support Engineer
Calsoft Labs
08.2014 - 02.2015
- Provide level 1 and level 2 consults for US based Datacenter Administrators.
- Troubleshoot Hardware and Software related issues over remote session (Goto
- Meeting).
- Handles issues such as NFS, SMB (CIFS), Replication, Global Read/Write, Global File
- Locking, De-duplication, Snapshots, Data Pinning and Data Locality.
- Works on Performance issues and captured network traces for network analysis.
- Collaborating with Cloud Vendors and Host Vendors for faster resolution.
- Engage engineering team to fix code level issues with BUG IDs.
- Reproducing customer issues in test-bed and find bugs in code.
- Updating team about any new technical information and preparing case studies.
Technical Support Engineer
Wipro Technologies Limited
02.2011 - 08.2014
- Provide enterprise level consults for Storage Administrators via phone, email, chat and remote session (Webex).
- Handles customer-initiated service requests and follow SLA and SLO procedures.
- Provide consults for NAS based issues such as:
- Creating and Deleting CIFS and NFS exports.
- Storage pool expansion, file system creation, deletion and expansion.
- Replication configuration and file system migration.
- NDMP backups and troubleshooting.
- Configuring Connect home, SNMP and email alerts.
- Setting up De-duplication, DHSM, and Quotas management.
- Performance related issues for CIFS and NFS.
- Packet Trace analysis for performance issues.
- Provide consults for SAN based issues such as:
- Creation and deletion of LUNs and Storage pools.
- Creation of RAID Groups, Storage group.
- Mapping and Masking of LUNs.
- Integrating hosts to Storage System.
- Allocation of LUNs to hosts.
- Storage provisioning and creation of thin and thick LUNS.
- Setting up SnapView, Clone and MirrorView.
- Handles escalation calls and escalate issues to right team for further investigation.
Windows Systems Administrator
Epitome Consulting & IT Pvt Ltd
03.2009 - 11.2010
- Installing, configuring and administering Microsoft Windows Server 2003
- Installing and configuring client OS such as Windows XP, Vista, Windows 7 to Windows Domain Environment
- Setting up Domain Controller, Active Directory, DNS and DHCP services
- Setting up user permissions in accessing data and resources
- Configuring Microsoft Outlook 2003 and Scheduling NT backup in Domain Controller
- Providing support for desktop users
- Installing applications required for business, anti-virus etc
- Monitoring resources and managing inventories and periodic report submission
Education
Bachelor of Science - Computer Science
National College Jayanagar
Bangalore03.2008
Skills
- Data Center Management
- Cross-functional Team-work
- NAS and SAN management
- Mentoring & Process Improvement
- Virtualization and Cloud
- Training & Leadership
- Switches & SAN Architecture
- Windows Server Platform
- Networking, Backup and Antivirus
- Process Improvement
- Organized & Critical Thinker
- Flexible and Reliable
- Stress Management & Team Building
- Self Motivator
Certification
VMware Certified Professional Data Center Virtualization 2023
ISM - EMC Proven Professional
Six Sigma - Green Belt Certified
Timeline
Principal Site Reliability Engineer
Dell EMC
05.2017 - Current
Senior IT Consultant
Allstate Solutions Private Limited
02.2015 - 05.2017
Senior Technical Support Engineer
Calsoft Labs
08.2014 - 02.2015
Technical Support Engineer
Wipro Technologies Limited
02.2011 - 08.2014
Windows Systems Administrator
Epitome Consulting & IT Pvt Ltd
03.2009 - 11.2010
Bachelor of Science - Computer Science
National College Jayanagar
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