Suppor Service Executive
Kims Global
07.2018 - Current
Hi, I’m
Vinod Kumar V
Driver
TRIVANDRUM,KL
Work History
Kims GlobalTRIVANDRUM
Suppor Service Executive
07.2018 - Current
Job overview
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed estimates by costing materials, supplies, and labor.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Yapi MerkeziDoha
Time Keeper
05.2015 - 02.2017
Job overview
- Worked alongside team to accomplish work goals according to schedule.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Supervised layout, assembly and installation of various sizes and types of drainage pipes.
- Collaborated with HR to resolve payroll discrepancies and improve employee satisfaction related to timekeeping issues.
- Verified timekeeping records and handled any discrepancies with employees.
- Checked accrued hours against listed hours for leave time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Researched and resolved time discrepancies.
- Ensured compliance with labor laws and company policies by monitoring hours worked and flagging potential violations for resolution.
TAVDoha, Qatar
Transport Coordinator
09.2010 - 12.2013
Job overview
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Provided timely transportation of diverse clients to healthcare facilities.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Coordinated transportation logistics to optimize routing efficiency and reduce delays.
- Developed and maintained strong relationships with carriers and vendors for seamless operations.
- Mentored junior staff on best practices in transport coordination and compliance standards.
- Established strong relationships with clients, resulting in repeat business and positive feedback.
- Ensured timely delivery of goods by closely monitoring shipment progress and addressing potential delays.
Shell GTL LTD Ras Laffan Industrial CityDoha
Heavy Driver
01.2008 - 12.2009
Job overview
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Conducted efficient cargo transfers to maintain route schedules.
- Transported freight via [Type] trucks between [Number] cities on weekly cycle.
Sky Oryx Jv.Qoha
General Foreman
09.2007 - 05.2008
Job overview
- Worked alongside team to accomplish work goals according to schedule.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Supervised layout, assembly and installation of various sizes and types of drainage pipes.
Education
SMVHSSTRIVANDRUM
High School Diploma
03.1997 - 12.2000
Timeline
Time Keeper
Yapi Merkezi
05.2015 - 02.2017
Transport Coordinator
TAV
09.2010 - 12.2013
Heavy Driver
Shell GTL LTD Ras Laffan Industrial City
01.2008 - 12.2009
General Foreman
Sky Oryx Jv.
09.2007 - 05.2008
SMVHSS
High School Diploma
03.1997 - 12.2000