Venkataramana Pasam
Bangalore,India
Summary
Experienced integration specialist with a strong focus on SAP PI/PO and SAP CPI, adept at managing migration projects and ensuring seamless data flow through expert integration architecture and design. Proficient in agile methodologies, change management, and risk assessment, with a proven track record in troubleshooting, and root cause analysis. Skilled in documentation management and data mapping, utilizing tools such as Postman, SOAP UI, ServiceNow, File zilla, and Win SCP to support L1/L2 maintenance and monitoring. Committed to driving operational excellence through effective support and innovative solutions. Well-versed in technology analysis with focus on system integration and cyber security. Can drive strategic tech initiatives, leveraging skills in data analysis and project management. Known for facilitating effective communication between technical and non-technical stakeholders, ensuring alignment with business objectives.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Technology analyst
Infosys
Bangalore
06.2024 - Current
- Led migration projects from SAP PI/PO to SAP CPI, ensuring minimal business disruption and successful go-live.
- Designed and developed end-to-end interfaces using SAP CPI for cloud C4C and S4HANA.
- Provided L2/L3 support for critical business interfaces, resolving incidents within SLA.
- Collaborated with functional teams to gather requirements and translate them into technical solutions.
- Conducted performance tuning and optimization for high-volume interfaces.
- Prepared technical documentation and conducted knowledge transfer sessions for team members.
- Reduced incident resolution time by 30% through proactive monitoring and automation scripts.
- Worked on Cloud Connector to setup the connections between On-prem and cloud applications.
- Providing the design, solutions to the stake holders based on the technical requirement.
- Implemented Cascaded Mappings for one of the complex Manufacturing landscapes.
- Have experience on BTP user creation and assigning suitable roles to the user.
- Involved in Importing the objects from lower to higher environments.
Application developer
Pccw
Bangalore
10.2020 - 12.2024
- Regular message monitoring, working on High Priority issues, analysing the failures, giving proper resolution to business.
- Providing active monitoring support, error analysis & Troubleshooting. Manage and archive quality documentation and participate in internal and external.
- Manage and archive quality documentation and participate in internal and external quality audits.
- Support the assessment of change requests (corrections, enhancements), proposing and developing solutions by SAP PI/PO.
- Provided L1/L2 support for SAP PI interfaces, handling incident management and root cause analysis.
- Assisted in interface development, testing, and deployment activities.
- Maintained interface documentation and supported audit/compliance requirements.
- Recognized for outstanding customer support and quick resolution of critical incidents.
- Worked on CTS+ and File Transport Mechanism.
- Worked on Java Mapping and UDF's on few complex requirements.
Transaction processing associate
Mphasis limited
Bangalore
06.2017 - 01.2020
- Hands on experience creating Enterprise Services Repository (ESR) objects like Data Types, Message Types, Message Mappings, Graphical Mappings, UDF. Design and developed the ESR & ID objects according to the change requests raised by the Customer.
- Support the integration projects through various phases from gathering business requirements to go-live and post-implementation support.
- Maintained interface documentation and supported audit/compliance requirements.
- Recognized for outstanding customer support and quick resolution of critical incidents.
- Worked on CTS+ and File Transport Mechanism.
- We take care of all the Order Details, Invoice details, Material master data, Web service Orders. Worked on Message monitoring, Queue monitoring, alert monitoring and updating the teams about the issue and reprocess the messages.
- Support the assessment of change requests (corrections, enhancements), proposing and developing solutions by SAP PI/PO.
Education
Bachelor of Science - Bsc - Computers & Electronics
SV University
Tirupati 04.2013 - 04.2016
Skills
- Agile Methodologies
- Change Management
- Risk Assessment
- Documentation Management
- Data Mapping
- Troubleshooting
- Performance Tuning
- Root Cause Analysis
- Data Flow Analysis
- SAP PI/PO (Process Integration/Orchestration)
- SAP CPI (Cloud Platform Integration)
- Integration Architecture & Design
- Migration Projects (PI/PO to CPI)
- Support & Maintenance (L1/L2)
- Monitoring & Troubleshooting
- Postman
- SOAP UI
- ServiceNow
- File Zilla
- WinScp
Timeline
Technology analyst
Infosys
06.2024 - Current
Application developer
Pccw
10.2020 - 12.2024
Transaction processing associate
Mphasis limited
06.2017 - 01.2020
Bachelor of Science - Bsc - Computers & Electronics
SV University
04.2013 - 04.2016
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