Vinolia Allen
Marketing Executive
Bengaluru
Summary
Cheerful Client Relations Executive with background attracting new clients and retaining existing accounts. Built and nurtured relationships by pursuing opportunities, delivering information to key contacts and maintaining regular communication. Collaborated with internal teams for smooth service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
TELE- MARKETING EXECUTIVE/Client Relationship Executive
GARGASH INSURANCE SERVICES
Dubai
01.2013 - 01.2014
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Building strong and effective customer relationship. To call potential/ target clients, giving them an overview of the services.
- Generating leads from the prospective clients and converting them to business leads and regular follow up with the clients those who are have been quoted and assuring a good business rapport with the client.
- Taking responsibility of delivering best services and meeting client requirements and satisfaction.
- Generating own business profile and references.
Marketing Executive
REWARDS MANAGEMENT MIDDLE EAST (AIR MILES)
Dubai
06.2008 - 08.2010
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Responsible for managing the production and delivery of all Marketing Campaigns including the quarterly mailing to members on time.
- Copy writing based on the campaigns, new participant and product launches.
- Day to day management of Marketing, PR Agency and Marketing Team to ensure achievement of all marketing activities to include: mass media advertising, public relations, direct marketing (a key part of AIR MILES activities), online marketing-by use of SEM and SEO tools, new technology marketing (i.e. SMS), point of sale, market research.
- Completed quarterly forecasting and monthly financial reviews.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Ensure all marketing campaigns are executed on time to a very high standard in terms of look and feel, copy and content.
- Launched marketing activities for new product lines and market penetration.
COORDINATOR- SUPPORT SERVICES
CMA CGM RESOURCES FZ LLC
Dubai
01.2005 - 06.2008
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Interact cross functionally with various other teams to provide the resources on time for the effective functioning of support services.
- Responsible for staff allocation, scheduling, rotation, travel, leave, vacation plan etc.
- Organizing regular team meetings and conferences of various teams and to act as a single point of communication on MoM (Minutes of meeting), reports etc. to the entire team.
- Enter pertinent data into planning tracking systems as (e.g. statistics, and utilization)
- Providing performance reports on various teams to the regional support manager with insight into the proactive measures to maintain consistency of services.
- Coordinated with human resources department to handle payroll and personnel databases.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
MBA - MIB [Masters in International Business]
University of Wollongong Australia, Dubai, UAE
Dubai 09.2004 - 10.2006
BBA -
Women's Christian College
Chennai, India 06.2001 - 05.2004
Skills
Marketing promotions
Accomplishments
Good Knowledge of Windows XP / Vista and proficient in MS Office(Word, Outlook, Excel-Vlookup, Pivot tables & PowerPoint) & Computer Web designing Certification (HTML & CSS, Adobe Photoshop, Dreamweaver, Flash & Illustrator).
Knowledge of CMS, Google Analytics and Adwords and use of SEO and SEM tools.
IATA foundation exams completed. Attended AMADEUS training program & successfully completed & acquired certification.
Human Resources Concepts (UK).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
TELE- MARKETING EXECUTIVE/Client Relationship Executive
GARGASH INSURANCE SERVICES
01.2013 - 01.2014
Marketing Executive
REWARDS MANAGEMENT MIDDLE EAST (AIR MILES)
06.2008 - 08.2010
COORDINATOR- SUPPORT SERVICES
CMA CGM RESOURCES FZ LLC
01.2005 - 06.2008
MBA - MIB [Masters in International Business]
University of Wollongong Australia, Dubai, UAE
09.2004 - 10.2006
BBA -
Women's Christian College
06.2001 - 05.2004
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