Vinoth Kumar G

• Managed multiple diverse projects and teams
• Led a team of architects, senior technical leads and developers for Cloud Managed service operations, endpoint management, endpoint security migration, support and maintenance of customer’s environment
• Driven and led the team for AWS MSP attestation for the organization
• Played a key role in attaining AWAF partner status for the organization
• Participation in internal and external audits
• Built credibility, established rapport and maintained communications with clients at multiple levels
• Conducted internal trainings on endpoint security & software asset management
• Identify automation opportunities and drive value adds across the program/ projects
• Documented and implemented varying approaches of Asset Management methodologies in accordance with customer specific operational procedure and process practices
• Identified Process/Service Improvements and guided the team to implement these which resulted in reducing manual effort and cost
• Provide weekly status updates to clients on deliverable progress, Risks, Issues, Client dependencies and upcoming activities
• Maintain & update Knowledge Co-efficient index for every resource to identify and facilitate the respective trainings
• Develop Go-Green plan for RAG status by coordinating with assurance team
• Work closely with assurance team for audit and contract obligation tracker
• Maintain and update Project Management Workbook every month
• Capture revenue forecast for all closed won opportunities, monitor the forecast during the project execution and enter in the internal tool for org-wide forecast
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones
• Coordinated resources across multiple departments and teams as needed for successful completion of projects
• Identified risks associated with each project and developed strategies for mitigating those risks
• Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.

> Projects Handled

1. Cloud Managed Services (AWS & Azure)

Managed multiple projects and diverse teams.

Providing multiple services to clients ranging from E-commerce to Banking and others. The infrastructure hosts multiple servers, databases, and other resources. Help implement necessary architectural changes as many be necessary from time to time. Perform automation through scripts, tools etc where necessary for efficiency, monitoring, and ease of management.

Client list -

o Reward360 (R360), Bangalore, India – [HDFC, ICICI)

o Edgeverve, Bangalore, India – [Swedbank, Adisport, Finacle, ASU, RICA Ubank] : AWS

o Accor Plus, Australia – AWS

o Pharmed Ltd, Bangalore, India – Azure

o Frontizo, Bangalore, India – AWS

o Clinakos, CA, USA – AWS

o Few other US clients

2. AWS MSP Attestation

Responsible for around 100/110 controls on the below domains meeting the AWS standards by leading a team of architects and SMEs for multiple clients. Driving the team for the artefacts and live demonstration.

o Customer Success

o Partner Internal Systems Security

o Customer Obsession

o AWS Skills Management

o Operational Excellence

o Security

o Reliability

o Performance Efficiency

o Cost Optimization

3. AWAF Partner affiliation

Conduct a minimum of 20 reviews & resolve a minimum of 60 high risk issues (HRs) on production or pre production workloads for multiple clients under the below pillars. Led a team of architects and SMEs. Constantly collaborated with all the necessary stakeholders to this affiliation.

o Operation Excellence

o Security

o Reliability

o Performance Efficiency

o Cost Efficiency

o Sustainability

4. Market Automation

handled multiple clients under this. Analyse the client environment and identify the feasibility for automations.Provide the recommendation on existing automations to improve the business operational efficiency

Rollout technology automation across the several areas of a technology enterprise to include but not limited to:

o ServiceNow

o Ansible

o vRA/vRO

o vROP

o Windows Scripting (e.g., PowerShell)

o Python

5. Endpoint Security & Management

Security - Provide steady state support services for Trend Micro OfficeScan which is not only limited to the below

o Pattern/Signature update.

o Scheduled and Realtime Scan setting - Virus/Malware scan & Spyware/grayware scan.

o Continuous updates and logging are set for auto-protect, full-time, or real-time.

o Firewall and smartscan.

Management - Platform administration of BigFix solution for deskside devices

Endpoint management for about 30,000 devices including desktops and Point of Sale (POS) devices using BigFix.

o Remote Control

o Patch Management

o Software Distribution

6. Software Asset Management & Licensing

Schedule and monitor software, hardware and capacity scans. Update software catalog and perform software classification and bundling for licensing using BFI/ILMT

• Architect and implemented new Software Asset Management for 30k endpoints
• Analyzed the existing client endpoint management environment and provide gap analysis
• Re-engineered existing BigFix architecture to increase network and deployment efficiencies
• Provided an in-depth level of insight and validation of the information gathering and data point correlation License Metric tool provides to understand the existing infrastructure
• Provided multi-phased multi-year project management plans to expedite redeployment of BigFix/IL MT architecture
• Performed a risk analysis related to local BigFix Relays and network available bandwidth
• Migration of software asset management tool (TADfD) to BigFix Inventory which consists of 44k servers
• Created weekly and monthly progress reports and communicated results to the clients.

• Involved in recruiting members of the team
• Planned, scheduled, and coordinated activities related to system development projects
• Managed the team and ensured delivery on time
• Responsible for admin module of the tool & create and maintain users, groups & roles
• Responsible for customer demos and POCs
• Conduct daily scrum meetings and weekly project reviews with the team
• Managed detailed work plans and projected schedules, and monitored progress to meet deadlines
• Coordinating with the support team / vendor team for status updates.

• Developed internal website showcasing various products
• Developed website for a leading aluminium manufacture in SL.

• Test evaluation and strategy preparation
• Reviewing of test procedures, Defect tracking and status reporting
• Regression testing, testing main release and patches of application
• Systems integration and testing software documentation.

• Test plan preparation, reviewing & executing effective test cases
• Defect tracking, reporting, functionality, integration and regression testing
• Creating test cases according to the client’s standards
• Validations using JavaScript.