Vinoth P
Tondiarpet
Summary
Experienced management information systems professional prepared for leadership roles. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skills include strategic planning, data analysis, system integration, and IT project management. Reliable, results-driven, and highly adaptable.
Overview
10
10
years of professional experience
Work History
MIS Manager
Equitas Small Finance Bank
06.2023 - Current
- Coordinated and streamlined reporting processes to enhance accuracy and efficiency across departments.
- Mentored junior staff on report preparation techniques, promoting best practices in data presentation and analysis.
- Analyzed existing reporting workflows, identifying areas for improvement and driving process optimization initiatives.
- Automated repetitive tasks in the reporting process, reducing manual workloads and improving turnaround times.
- Generated detailed reports using advanced Excel functions, enabling managers to make data-driven decisions in areas such as budgeting or resource allocation.
Senior Analyst
HCL Technologies Ltd
10.2021 - 01.2023
- Make sure that daily tasks are performed with utmost accuracy.
- Organizing the team to achieve every day SLA on time.
- Management of access for new employees to the requested software.
- Generate and distribute daily, weekly and monthly BAU reports to the clients.
- Analyze operational information to identify process improvements.
Senior Customer Service Associate - Data (MIS)
Tele performance Global Services Pvt Ltd
04.2019 - 12.2019
- Provide support and maintenance to existing management information systems (MIS).
- Generate and distribute management reports in accurate and timely manner.
- Provide recommendations to update current MIS reports to improve reporting efficiency.
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Engage in cross-functional meetings for business developments with clients.
MIS Reporting & Call verification Executive
MMC InfoTech service Pvt Ltd
07.2015 - 12.2018
- Quality control - Evaluation
- Audit live or recorded calls and Mails.
- To conduct regular feedback and calibration sessions with operations and training team.
- Identify failed calls and rectify the issue through training initiatives.
- MIS Operation
- Generate and distribute daily productivity reports for Voice and non-voice operations.
- Upload database in tool, assigning calling leads to the tele-calling executives.
- Making reconciliations within various platforms, monthly, quarterly.
- Team Handling
- Ensure the daily tasks are performed with utmost accuracy.
- Coordinating the team to achieve SLA every month on time.
- Prepare review deck and monthly report for review meetings.
Education
B.Tech - Electronics and Communication Engineering
Bharath Institute of Higher Education and Research (Bharath University)
01.2015
Higher Secondary School - Computer science with Mathematics
St. Paul's Matric Higher sec.school
01.2011
SSLC - undefined
Mother Theresa Matriculation School
01.2009
Skills
- Expertise in advanced Excel functions
- Critical thinking skills
- Data integrity verification
- Forecasting techniques
- Workforce management
Personal Details
Languages Known: English and Tamil.
Disclaimer
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief. Date: Place: Chennai Yours truly, Vinoth P
Timeline
MIS Manager
Equitas Small Finance Bank
06.2023 - Current
Senior Analyst
HCL Technologies Ltd
10.2021 - 01.2023
Senior Customer Service Associate - Data (MIS)
Tele performance Global Services Pvt Ltd
04.2019 - 12.2019
MIS Reporting & Call verification Executive
MMC InfoTech service Pvt Ltd
07.2015 - 12.2018
Higher Secondary School - Computer science with Mathematics
St. Paul's Matric Higher sec.school
SSLC - undefined
Mother Theresa Matriculation School
B.Tech - Electronics and Communication Engineering
Bharath Institute of Higher Education and Research (Bharath University)
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