Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Personal Details:
Hobbies and Interests
Declaration :
Timeline
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Vinoth Kumar A

Coimbatore

Summary

Experienced in debt recovery operations and payment negotiation strategies. Tracks delinquency trends, resolves disputes, and implements process improvements to increase cash collections. Builds trust with customers through clear expectations and follow-through.

Overview

1
1
Certification
16
16
years of professional experience

Work History

One man Agency

Navi Fintech
Coimbatore
11.2022 - Current
  • Utilized skip tracing techniques to locate hard-to-find debtors.
  • Negotiated payment plans with customers who had difficulty making payments in full or on time.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Senior Collections Representative

DHANI LOANS AND SERVICES LTD
Coimbatore
09.2019 - 11.2022
  • Supported recovery efforts for accounts in bucket 6 through bucket infinity.
  • Helped increase cash collection through follow-up calls on overdue accounts.
  • Negotiated payment arrangements with customers for high DPD accounts.

Sales Executive

HINDUJA HOUSING FINANCES LTD
Coimbatore
07.2016 - 08.2019
  • Collected customer documents for loan application processing and verification.
  • Coordinated with credit teams for application status and approval follow-up.
  • Maintained customer relationships through regular calls and branch visits.

Unit Manager

CARE HEALTH INSURANCE CO., LTD
Coimbatore
08.2014 - 06.2016
  • Managed unit operations at Care Health Insurance, aligning daily work with service standards.
  • Reviewed documents for policy issuance, renewals, and claims accuracy.

Relationship Manager – Products

INDIA FIRST LIFE INSURANCE COMPANY LTD
Coimbatore
10.2012 - 06.2014
  • Was primary marketing campaigner in cross-functional team development (Product Advisors) to improve the sales growth. I am responsible for reviewing the sales strategy with Product Advisors to establish customer and acquire new business.
  • Improved customer base in Coimbatore Region by explaining new product feature and functionality to directed customers through our business partners
  • On boarding new product advisors with proper training and product catalog

Product Sales Officer

HDFC Bank LTD.
Palladam, Coimbatore
04.2011 - 08.2012
  • Responsible for Cross Sell & enhancing relationship with existing customers
  • Generating Liability & Assets Lead, Converting the leads with the help of concern department Like Gold Loan, Personal Loan, Business Loan, LAP,LAS, etc.
  • Cross selling All Banking Products like SB A/c, CA A/c, FD, RD, etc
  • Play a proactive role in Customer retention and branch marketing activities;

Education

M.Ed. -

SPM College of Education
Erode, TN
01-2014

B.Ed. -

GRD College of Education
Coimbatore, TN
01-2010

BA - English Literature

Annamalai University
Chidambaram, TN
01-2009

D.T.Ed.. -

SPM College of Education
Erode, TN
01-2006

Skills

  • Learning Agility
  • Debt recovery
  • Payment negotiation
  • Delinquency management
  • Credit follow-up
  • Problem solving

Personal Information

Date of Birth: 1985-10-15

Certification

Diploma in Computers and Office Management 2008

Personal Details:

Language Known : Tamil, English

Hobbies and Interests

Area of Interest : Marketing and Finance, Hobbies : Playing Cricket, Music

Declaration :

I hereby declare that above information furnished is true to the best of my knowledge and belief Date: Place: Yours faithfully, (Vinoth Kumar A.)

Timeline

One man Agency

Navi Fintech
11.2022 - Current

Senior Collections Representative

DHANI LOANS AND SERVICES LTD
09.2019 - 11.2022

Sales Executive

HINDUJA HOUSING FINANCES LTD
07.2016 - 08.2019

Unit Manager

CARE HEALTH INSURANCE CO., LTD
08.2014 - 06.2016

Relationship Manager – Products

INDIA FIRST LIFE INSURANCE COMPANY LTD
10.2012 - 06.2014

Product Sales Officer

HDFC Bank LTD.
04.2011 - 08.2012

M.Ed. -

SPM College of Education

B.Ed. -

GRD College of Education

BA - English Literature

Annamalai University

D.T.Ed.. -

SPM College of Education
Vinoth Kumar A