Versatile Administrating skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 9 years of Oil & Gas Refinery & construction experience.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Administration Officer
Anuraj Construction
INDIA
09.2021 - Current
Computerized office activities, maintained customer communications and tracked records .
Manage human resources department to handle payroll and personnel databases.
Studied processes for implemented cost reductions and developed
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
Made sure materials and equipment were delivered to site with 99% on-time delivery.
Kept all jobs on schedule. Installed new real-time labor inventory system that increased on-time-completion of projects to 98%.
Implemented Safety plans with all employees. Cut safety incidents by 90% per year in just one year's time
Supervised on-site work to ensure efficiency and quality. Decreased customer complaints by 45%
Administrative Assistant
Samheung Electric Power Co., LTD
IRAQ
01.2014 - 07.2021
Managed all Human Resources functions in 750+employee in firm. Handled oversight, payroll processing, interviewing, and documentation.
Restocked supplies and submitted purchase orders to maintain stock levels.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Maintained company handbook to outline policies and provide insights to company mission and values.
Through lean interviewing techniques, lowered interviewing costs 15%.
Perform direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on range of specified issues; organize and facilitate meetings, conferences, and other specials events, as required
Trained and onboarded new employees, and conducted orientations for new staff hires.
Offered technical support and troubleshot issues to enhance office productivity.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Ability to effectively communicate and interact with employees at all levels of organization
Account Execuitive
Muthoot Finance Ltd
INDIA
05.2011 - 12.2013
Greeted customers entering office and responded promptly to customer needs.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Produced high-quality communications for internal and external use.
Provided clerical support, addressing routine and special requirements.
Assisted team members with administrative requirements by expertly using diverse office software.
Interacted with customers by phone, email or in-person to provide information.
Conducted material testing on gold items to determine items' gold content and veracity.
Counted, verified and handled bank deposits.
Maintained friendly and professional customer interactions.
Achieved 100% sales goals and service targets while NCD issues
Education
MBA - Finance
University of Madras
Chennai
03.2013 - 05.2015
Master of Arts - Master of Commerce in Finance
Mahatma Gandhi University
Pathanamthitta
06.2009 - 05.2011
Bachelor of Arts - Bachelor of Commerce in Computer Application
Mahatma Gandhi University
Pathanamthitta
05.2006 - 05.2009
Skills
Office administration
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Certification
Tally 9
Interests
Volunteering
Travel
Photography
Cricket
Listening to music
Timeline
Administration Officer
Anuraj Construction
09.2021 - Current
Administrative Assistant
Samheung Electric Power Co., LTD
01.2014 - 07.2021
MBA - Finance
University of Madras
03.2013 - 05.2015
Account Execuitive
Muthoot Finance Ltd
05.2011 - 12.2013
Master of Arts - Master of Commerce in Finance
Mahatma Gandhi University
06.2009 - 05.2011
Tally 9
05-2009
Post Graduation in Computer Application
05-2008
Bachelor of Arts - Bachelor of Commerce in Computer Application
Finance and Operations Consultant at Somdevelopment Construction & Daawad ConstructionFinance and Operations Consultant at Somdevelopment Construction & Daawad Construction
General Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home ServicesGeneral Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home Services