Database Management
Vinuvarshith SR
Software engineer
Chennai,Tamil Nadu
Summary
Seeking a non-technical or technical role in the IT field to leverage technical expertise and leadership skills in a challenging environment to drive innovation and success.
Currently at Prodapt Solutions, specializing in BPI meta-modeling, Neo4j database management, and network accelerators software development. Proven ability in BOT monitoring, troubleshooting, AWS operations, and technical training. Recognized for problem-solving, enhancing customer satisfaction, and achieving operational efficiency.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Software Engineer
Prodapt Solutions
Chennai
04.2022 - Current
- Worked on both CSV file and UI for BPI meta-modeling.
Known structure of both copper and fiber routers and modeled them in the BPI environment - Working in Neo4j database with Nodes and relationships
Doing sanity test for 60+ devices - Given KT sessions on metamodling and Neo4j relationships to various teams
- Worked with different clients on the same as Shentel, Frontier and Windstream
- Received spotlight award and team award for on-time delivery.
- Created backend chatbot successfully to get information from the database
- Collaborated with team of software engineers to design and develop efficient software solutions.
- Working on network accelerators software
Sr. Customer Support Executive
Allsec Technologies
Chennai
6 2021 - 03.2022
- Monitor BOT run
- Escalate to L2 if bot fails and done trouble shooting to run again
- Handled tickets individually
- Fixed issues of failed bot
- Documented toubleshooting methods
- Handles over 240 campaigns alone
- Communicated and handled meeting for escalations that were made
- Used Slack channel for communication
- Restarted bot and worked in AWS.
Freelancing
Myself
Chennai
06.2019 - 06.2021
- Attended in-person meetings with clients to analyse, troubleshoot and diagnose hardware problems.
• Build and installed software for clients.
• Provided AMC support.
• Provided online remote support for software problems
• Removed virus and installed antivirus for clients.
• Replaced faulty hardware with good one.
Quality Analyst
Spynest
Chennai
02.2017 - 06.2019
- Performed detailed analysis of quality semi-voice process using various tests and quality control methods
- Developed and monitored quality assurance procedures and standards for new products and processes
- Determined quality control specifications in accordance with industry standards
- Developed and implemented corrective action plans to ensure quality standards were met
- Generated detailed reports on quality assurance activities and results
- Trained and mentored junior staff on quality assurance processes and procedures
Education
Database Management
SRM University
Chennai 06.2023 - Current
Master of Computer Applications - Database Management
SRM Institute of Science And Technology
Chennai, India 05.2023 - Current
Skills
- Technical Support
- System Handling
- Team Player
Neo4j
MySQL
Blue planet inventory
Java
System Administration
Database Management
Python
Java Database Connectivity (JDBC)
Software Documentation
MongoDB
Profile And Value - Experience
Profile
Experienced IT professional with 5+ years of expertise in development, system and network administration, and quality analysis. Currently at Prodapt Solutions, specializing in BPI meta-modeling, Neo4j database management, and network accelerators software development. Recognized for driving innovation, problem-solving, and delivering exceptional results.
- Technical Expertise: Worked in BPI meta-modeling, Neo4j, MySQL and Service now.
- Client Collaboration: Successfully worked with clients like Shentel, Frontier, and Windstream.
- Problem-Solving: Efficiently handled over 240 campaigns, resolving complex issues and ensuring seamless operations.
- Recognition: Awarded for on-time delivery and excellence in project execution.
- Leadership: Conducted knowledge transfer sessions and mentored teams on advanced technologies.
- Quality Assurance: Developed and monitored QA procedures, ensuring adherence to industry standards and continuous improvement.
Software
Python
Java
Mongo DB
Service now
Neo4j
Blue planet inventory
Personal Information
- Father's Name: Mr.R.Sivakumar
- Mother's Name: Mrs.Revathi Sivakumar
- Date of Birth: 06/17/93
- Gender: Male
- Nationality: Indian
Additional Information
I have given spotlight award by my manger.
I have been awarded best team player in group.
I have completed Neo4j certification
certified in Neo4j and CCNA
Accomplishments
- Awarded for Best Employee 5 times in Spynest
- CCNA certified
- Received Spotlight award form Manger
- Received Team award for managing team and delivered the deliverable on time
Certification
Course in Networking geek (CCNA)
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Database Management
SRM University
06.2023 - Current
Master of Computer Applications - Database Management
SRM Institute of Science And Technology
05.2023 - Current
Software Engineer
Prodapt Solutions
04.2022 - Current
Freelancing
Myself
06.2019 - 06.2021
Quality Analyst
Spynest
02.2017 - 06.2019
Sr. Customer Support Executive
Allsec Technologies
6 2021 - 03.2022