Vinyas Donthi
Assistant Manager
Hyderabad
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Triumphant institute of management education Pvt ltd.,
Hyderabad
2021.06 - Current
- Strengthened promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assisted in organizing and overseeing assignments to drive operational excellence.
E-Support Officer
Knoah Solutions Pvt Ltd.,
Hyderabad
2018.11 - 2019.06
- Handled inbound customer chat conversations for various products.
- Oversaw troubleshooting, technical issue resolution and consulting services.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained up-to-date knowledge of product and service changes.
- Remedied issues quickly and within parameters of company-mandated policies and procedures.
Education
MBA - Finance, Marketing
Bhavan’s Vivekananda College For Science And Humanities
Hyderabad, India 2019.09 - 2021.06
Bachelor of Science - Electronics
Bankatlal Badruka College Of Information Technology
Hyderabad, India. 2015.05 - 2018.05
Intermediate -
NRI Junior Kalashala
Hyderabad, India. 2013.05 - 2015.05
SSC -
Gowtham Model School
2012.06 - 2013.03
Skills
Operations management
Hobbies
- Long Drives.
- Exploring nearby places.
Timeline
Assistant Manager
Triumphant institute of management education Pvt ltd.,
2021.06 - Current
MBA - Finance, Marketing
Bhavan’s Vivekananda College For Science And Humanities
2019.09 - 2021.06
E-Support Officer
Knoah Solutions Pvt Ltd.,
2018.11 - 2019.06
Bachelor of Science - Electronics
Bankatlal Badruka College Of Information Technology
2015.05 - 2018.05
Intermediate -
NRI Junior Kalashala
2013.05 - 2015.05
SSC -
Gowtham Model School
2012.06 - 2013.03
Similar Profiles
Sanyukta GovardhanSanyukta Govardhan
Student Relationship Executive at Triumphant Institute of Management Education Pvt. Ltd.Student Relationship Executive at Triumphant Institute of Management Education Pvt. Ltd.
Amrita BanerjeeAmrita Banerjee
Training and Placement Coordinator at Frankfinn Institute of Air Hostess TrainingTraining and Placement Coordinator at Frankfinn Institute of Air Hostess Training
Clevin RebelloClevin Rebello
Assistant Manager at T.I.M.E- Triumphant Institute of Management Education PvtLtdAssistant Manager at T.I.M.E- Triumphant Institute of Management Education PvtLtd