Viola Krupamani Kongaleti
Hyderabad
Summary
Seasoned Proprietor well-versed in all facets of business operations. Efficiency-driven and service-oriented with excellent interpersonal, communication and conflict management abilities. Bringing over 20 years of experience in the travel industry.
Overview
31
31
years of professional experience
Work History
Senior Holiday Consultant
Garuda India Holidays
Hyderabad
2023.01 - Current
- Hotel bookings.
- Holiday packages, domestic and international.
- Booking flight tickets.
- Visa processing.
- Car Rentals.
- Flight Ticket Booking.
HR Recruiter
Kuoni Business Travel
Hyderabad
2018.01 - 2022.12
- Reviewed resumes and applications to determine which candidates met the position criteria.
- Consulted with hiring teams on effective interviewing techniques when selecting candidates.
- Performed reference checks on finalist candidates prior to extending offers of employment.
- Coordinated onboarding process for new hires, including orientation and benefits enrollment.
- Source qualified candidates through online job boards, social media networks, referrals.
- Maintained accurate records of all recruiting activities within applicant tracking system.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Negotiated salary and benefits packages with candidates.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
Admin Manager
Orbit Holidays
Hyderabad
2013.01 - 2017.12
- Monitored department budgets by tracking expenses against allocated funds.
- Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
- Developed and implemented administrative procedures to maximize efficiency.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Organized meetings between executives and outside vendors or clients.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Conducted performance reviews and provided feedback to employees on their job performance.
- Managed purchase requisitions and approvals for all department equipment and supplies.
Bti Sita
Holiday Expert
Hyderabad
2005.01 - 2013.12
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Executive Secretary
Marshall Tours & Travels
Hyderabad
1994.01 - 1997.12
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Monitored emails received by executive personnel; responded promptly when appropriate.
- Reviewed incoming correspondence; distributed materials accordingly.
- Facilitated communication between executives and other departments within the organization.
- Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
- Responsible for maintaining confidential files pertaining to executive operations.
- Coordinated various office activities such as ordering supplies and arranging catering services for events.
Education
Bachelor of Commerce
ST FRANCIS GIRLS HIGH SCHOOL
HYDERABAD1992-04
Skills
- Candidate screening
- Interview coordination
- Onboarding process
- Applicant tracking
- Resume evaluation
- Customer relationship management
Accomplishments
- Was awarded Best employee Award for outstanding performance
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
References
References available upon request.
Timeline
Senior Holiday Consultant
Garuda India Holidays
2023.01 - Current
HR Recruiter
Kuoni Business Travel
2018.01 - 2022.12
Admin Manager
Orbit Holidays
2013.01 - 2017.12
Bti Sita
Holiday Expert
2005.01 - 2013.12
Executive Secretary
Marshall Tours & Travels
1994.01 - 1997.12
Bachelor of Commerce
ST FRANCIS GIRLS HIGH SCHOOL