VIPIN C
Poonkunnam
Summary
An enthusiastic, ambitious and professional individual with a proven track record of achieving results in highly competitive environments. Dexterous and diligent with exemplary operational and sales skills, excellent leadership qualities and team management skills. Proven ability to interact effectively with clients, and has a long track record of designing and executing professional sales strategies using in-depth knowledge of the customer and industry. Currently looking for a suitable position with a progressive, ambitious and reputable bank.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Head Pioneer
IndusInd bank
Kochi
05.2025 - Current
- Evaluated market trends to inform strategic planning and resource allocation.
- Assisted clients in understanding investment options and financial products.
- Analyzed client portfolios and recommended strategies for portfolio rebalancing.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Branch Manager
IDFC First Bank Ltd
01.2022 - 04.2025
- Responsible for leading a result oriented team and managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
- Ensuring achievement of overall Branch Targets by generating business and cross sales
- Ensuring all components of the branch sales model function as per design
- Review Branch Operations reports and handle complaints proficiently
- Periodic review of progress versus objectives and Ensure compliance with Banking rules, Regulations Procedures
- Promptly motivating the team to enhance revenue to the organization through New Business Clients acquisition, cross selling Revenue (TFX) and Asset products (OD,CC, LAP)
- Led a team of employees to enhance customer service and satisfaction levels.
- Developed and implemented strategic plans to achieve branch financial goals.
Branch Manager
CSB Bank Ltd
08.2020 - 01.2022
- Tracking and monitoring daily productivity and book movement of the branch
- Liability generation & New Business development (CASA acquisition)
- Cross Sell of various Third party products and Asset products
- Maintaining & deepening relationship with HNI customers
- Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
- Ensure Audit related deliverables both internal and external are met as per the prescribed norms
- Effective Team Management, building Team Spirit and managing attrition
Branch Head
YES Bank Ltd
10.2019 - 07.2020
- In-charge of enhancement of Branch Balance Sheet and achievement of income target of the Branch
- New customer acquisition
- In-charge of investment portfolio of HNI clients, including Insurance & Mutual Funds
- Monitoring of Branch Operations and making the team achieve their productivity target month on month and enhancement of relationship with the team
- Undertaking of promotional activities
Senior Manager
YES Bank Ltd
06.2017 - 10.2019
- Book growth of existing NRI portfolio allocated as well as incremental movement of new acquisitions
- Identifieing portfolio weakness and trends and alerts management to deteriorating portfolio conditions
- Provide product specialists with qualified referrals for cross - sell and assist in closing deals across all products
- Investment support for the mapped clients and co-ordination with backend on resolving service issues
- Financial Advisory for existing NRI Clients and revenue generation for the Branch by promoting Wealth Management products
Deputy Manager
HDFC Bank Ltd
07.2013 - 06.2017
- Achieve sales targets and providing customer service
- Enhance the value of existing accounts of current account & saving account
- Relationship management for a portfolio of HNW customers
- Responsible for cross sell & enhancing relationship with existing customers by selling of investment products like Mutual Fund, Insurance, Current Account and Savings account through generation of referrals from internal database
- Managing operations like A/c opening, Fixed Deposit, Lockers, and Forex etc
- Review all critical reports, monitor cash levels, fraud control, filing etc
Agency Development Manager
Max Life Insurance Co Ltd
06.2012 - 07.2013
- Agency team management and sales promotion activities for generating new business
- Supporting the team members in business calls if requires and helping them in achieving more business
- Motivating, mentoring and monitoring the sales team to acquire new business and achieve their targets & objectives
- Developing & executing effective marketing plans, achievement of agreed-to volume
- Building and maintaining healthy business relations with high net worth and corporate clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms
Education
Bachelor's Degree - Commerce
Calicut University
PG DIPLOMA - IATA (Consultancy)
Canada university
Master's in Business Administration - Finance & Marketing
Bharatiar university
Skills
- Portfolio management
- Strategic planning
- Customer relationship management
- Team leadership
- Effective communication
- Team management
- Relationship building
Languages
- English
- Hindi
- Malayalam
- Tamil
References
References and Passport details to be furnished upon request
Certification
- Well versed in Tally
- IATA certification course
- Anti-Money Laundering and Combating Terrorist Financing
Personal Information
- Date of Birth: 07/11/84
- Gender: Male
- Marital Status: Married
Languages
English
Advanced
C1
Hindi
Advanced
C1
Tamil
Elementary
A2
Malayalam
Elementary
A2
Timeline
Regional Head Pioneer
IndusInd bank
05.2025 - Current
Branch Manager
IDFC First Bank Ltd
01.2022 - 04.2025
Branch Manager
CSB Bank Ltd
08.2020 - 01.2022
Branch Head
YES Bank Ltd
10.2019 - 07.2020
Senior Manager
YES Bank Ltd
06.2017 - 10.2019
Deputy Manager
HDFC Bank Ltd
07.2013 - 06.2017
Agency Development Manager
Max Life Insurance Co Ltd
06.2012 - 07.2013
Bachelor's Degree - Commerce
Calicut University
PG DIPLOMA - IATA (Consultancy)
Canada university
Master's in Business Administration - Finance & Marketing
Bharatiar university