Hi, I’m
Vipin Chaturvedi
Department Manager
Greater Noida,Greater Noida
Summary
Growth-driven retail professional with 6 years of progressive experience at Decathlon, advancing from intern to Department Manager. Proven ability to drive ₹14 Cr annual business through strong leadership, commercial planning, and customer experience excellence. Recognized for developing future leaders, optimizing store layouts, and ensuring operational efficiency through data-driven decision-making and team training. A passionate sportsperson and hockey player who represented Delhi in the U-16 National Games, bringing the discipline, teamwork, and competitive spirit of sports into leadership and business performance.
Overview
6
years of professional experience
10
Certifications
2
Languages
Work History
DecathlonGreater Noida
Department Manager
06.2023 - Current
Job overview
- Lead the fitness business with ₹14 crore annual turnover.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Mentored and developed 3 Department Managers, 5 Daily Managers, and 2 full-time teammates from part-time roles.
- Oversaw layout planning as the Layout Referent for the store.
- Acted as Commercial Leader, ensuring smooth business operations and communication.
- Conducted team training on fitness equipment sales, and customer experience.
- Manage the responsibility of the captain of the day. (Daily Manager)
- Recruit the right personality. I plan the structure of my team, linked to my commercial strategy and economic activity.
- Piloting or forecasting of business as per current trends, seasonality, and stock availability.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
DecathlonNoida
Team Leader – Fitness
01.2023 - 06.2023
Job overview
- Managed the fitness team and daily operations, driving sales performance and engagement.
- Strengthened commercial zones and trained new recruits for business readiness.
- Work as Facilitator to conduct the Training
- 43% of Business Growth.
DecathlonGaur City Mall
Full-Time Sports Leader
01.2021 - 01.2022
Job overview
- Part of the founding team for the new Gaur City store setup.
- Delivered customer satisfaction and community engagement through events and activations.
- Inventory Management.
- Layout Merchandising.
- Digital Customer satisfaction.
- LSP - Local Sports Project t.
DecathlonShahdara, Delhi
Part-Time Teammate
01.2020 - 01.2021
Job overview
- Supported daily store operations, stock management, and sales execution.
- Recognized for reliability and strong product knowledge, leading to a full-time promotion.
- 300 plus online assisted orders.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
DecathlonShahdara, Delhi
Intern
10.2019 - 12.2019
Job overview
- Assisted store teams in stock organization, customer support, and layout setup.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Prepared project presentations and reports to assist senior staff.
Education
Indira Gandhi National Open University (IGNOU)New Delhi, India
Master of Arts from History
04.2001
University of DelhiNew Delhi, India
Bachelor of Arts from Arts
04.2001
Skills
Retail Operations Team Leadership Business Planning
Sales Strategy Visual Merchandising Store Layout Planning
Sales reporting Customer service Decision-making
Time management Staff management Task delegation
Coaching and mentoring Adaptability and flexibility
Accomplishments
- Promoted from Intern to Department Manager in just 4 years.
- Coached and developed 10+ future leaders across multiple Decathlon stores.
- Delivered consistent ₹14 Cr+ annual business performance.
- Recognized as Store Layout Referent and Acting Commercial Leader.
- Known for team motivation, data-based decision making, and customer-first mindset.
- Represented Delhi U-16 Hockey Team in National Games.
Certification
My Game – Business forecasting and piloting tool training
Interests
Hockey (Represented Delhi in U-16 National Games), Reading motivational and leadership books, Singing and participating in cultural events
Timeline
Department Manager
Decathlon
06.2023 - Current
Team Leader – Fitness
Decathlon
01.2023 - 06.2023
Full-Time Sports Leader
Decathlon
01.2021 - 01.2022
Part-Time Teammate
Decathlon
01.2020 - 01.2021
Intern
Decathlon
10.2019 - 12.2019
Indira Gandhi National Open University (IGNOU)
Master of Arts from History
04.2001
University of Delhi
Bachelor of Arts from Arts
04.2001
Tools & Software
My Game | Tableau | Effimate | LSP | Microsoft Excel | POS Systems | Data Analysis Tools | Business Intelligence Dashboards