VIPIN KUMAR

Company Overview: Brand – TravelPlus (Fab Hotels)

• Lead the collections team to achieve defined targets for 0-60 days, 60+ days (upcoming risk), and bad debt recovery (180+ days).
• Execute B2B collections strategies effectively, including BTC payments, to maximize cash flow and minimize outstanding balances.
• Implement and manage strategies to minimize overdue accounts, and bad debts.
• Collaborate with clients to resolve payment disputes, maintaining positive client relationships.
• Brand – TravelPlus (Fab Hotels)
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Maintained accurate records of sales transactions using point-of-sale systems.

Role and Responsibilities:

• Managed corporate accounts for B2B collections, invoicing, and monthly compliance by utilizing internal systems and tools to generate accurate financial reports.
• Ensured timely follow-up and collection of monthly payments from B2B clients,
• Coordinated closely with internal departments (sales, finance, operations) to streamline the collections and reconciliation process.
• Analyzed ageing reports and initiated collection strategies to reduce DSO

• Company Overview: One of the biggest subsidiaries and Channel Partner of Bharti Airtel, which coordinates various processes on behalf of Bharti Airtel
• Supervised, coached and counselled a team of 20 Relationship Managers to ensure Overall collection and services, Retention on all SME /Corp /AES clients.
• Responsible for achieving the defined collection targets of 0-60, 60+ (Upcoming Risk), Bed Debt Recovery (180+ buckets) and 90% collection achievement of total billed invoices.
• Revenue reconciliation/maintaining Revenue statements and Debtor ageing report for management with Weekly/Monthly reviews with RMs for their performance.
• Ensure follow-up with customers directly for end-to-end closure of customers Issues that enhance customer relationships and overall collection benefit.
• Basically, our focus is on 0-90 collection to all clients with Inactive accounts.
• Excellent command of Finance support, GST and TDS related, and Hard and soft Collections.
• One of the biggest subsidiaries and Channel Partner of Bharti Airtel, which coordinates various processes on behalf of Bharti Airtel
• Promoted as Team Leader (Jan’17)

• Company Overview: Channel Partner of Bharti Airtel which coordinates various processes on behalf of Bharti Airtel
• Handling Corporate Airtel Accounts for Monthly compliance requirements by Utilizing computer systems to generate reports.
• Ensure the smooth flow of monthly payments received from accounts, including services and escalations.
• Maintained a good relationship with all the clients to ensure long-term services.
• Channel Partner of Bharti Airtel which coordinates various processes on behalf of Bharti Airtel