Summary
Overview
Work History
Education
Skills
Interests
Cricket
Timeline
Generic
Vipin Sethi

Vipin Sethi

Senior Associate Base Operation
B1 / 78, 2nd Floor, Safdarjung Enclave

Summary

Experienced and results-driven aviation professional with strong and extensive background in in-flight cabin crew and base operations at Air India and SpiceJet, leading a team of over 350 in flight crew performance.

Proficient at coordinating daily operations, crew management, grooming standards, safety protocols and regulatory compliance. Skilled in managing irregular operations (IROP), enhancing crew performance, and collaborating with cross-functional teams to uphold safety, service delivery and on-time performance. Good communicator, with strong leadership and ability to perform in high-pressure, fast-paced environments. Committed to delivering operational excellence and supporting a positive and compliant crew culture.

Overview

24
24
years of professional experience
7
7
years of post-secondary education

Work History

Senior Associate - Base Operations

AirIndia Pvt. Ltd
New Delhi
04.2023 - 05.2025
  • Heading a team of 350 + in flight crew performance.
  • Provide crew support and supervision.
  • Managing crew operational readiness and inter- departmental coordination to maintain on time performance.
  • Safety and regulatory compliance as per airline safety standards.
  • Customer experience oversight to enhance airline service standards.
  • Timely resolutions to manage crisis and monitor operational responses on guests and social media escalations

Check Crew Base Operations

SpiceJet Pvt. Ltd
New Delhi
12.2011 - 04.2023
  • Handling Delhi base operations.
  • Conducting mandatory inflight proficiency checks as per DGCA norms.
  • Managing In flight safety and service audits.
  • Performance management of inflight services
  • Implementation and oversight of new service standards.
  • Collaborating with different departments to drive high level of productivity and excellent guest services.

Cabin Executive

Jet Airways Pvt. Ltd
New Delhi
06.2001 - 11.2011
  • Certified by DGCA as a qualified safety personnel on board.
  • Certified by DGCA as a qualified first aider.
  • Actively involved in promotional events conducted on board.
  • Excellence in guests handling and customer satisfaction.
  • Dealing with people of various nationalities and cultures.
  • Sales promotion by creating more and more jet privilege members.

Education

Bachelor of Commerce From Delhi University -

Delhi University
New Delhi
06.1997 - 06.2000

Some College (No Degree) - Computer Application

NIIT
New Delhi
01.1998 - 07.1998

Diploma in Airline, Travel And Tourism - Hospitality And Tourism Management

YMCA
New Delhi
11.1999 - 11.2000

Some College (No Degree) -

Tata Evolve
11.2023 - 11.2025

Skills

1 Self-motivated, with a strong sense of personal responsibility

2 Excellent communication skills both verbal and written

3 Proven ability to learn quickly and adapt to new situations

4 Skilled at working independently and collaboratively in a team environment

5 Keen attention to detail

6 Cross functional collaboration

Interests

Exploring new places and cuisines

Gardening

Cricket

Captain of school cricket team

Part of Jet Airways and SpiceJet cricket teams

Enjoy playing cricket with my son 

Timeline

Some College (No Degree) -

Tata Evolve
11.2023 - 11.2025

Senior Associate - Base Operations

AirIndia Pvt. Ltd
04.2023 - 05.2025

Check Crew Base Operations

SpiceJet Pvt. Ltd
12.2011 - 04.2023

Cabin Executive

Jet Airways Pvt. Ltd
06.2001 - 11.2011

Diploma in Airline, Travel And Tourism - Hospitality And Tourism Management

YMCA
11.1999 - 11.2000

Some College (No Degree) - Computer Application

NIIT
01.1998 - 07.1998

Bachelor of Commerce From Delhi University -

Delhi University
06.1997 - 06.2000

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Vipin SethiSenior Associate Base Operation