Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic

VIPIN THOMAS

Bengaluru,KA

Summary

Forward-thinking, Enablement Advisor, organizational training & development strategist and talent management leader with 20+ years of diverse experience and a solid track record delivering people strategies and organizational learning and development with Dell, Cisco, Adobe Systems and Microsoft. Process focused and data-driven, adept at developing learning architectures, learning solutions, and experience in Global Talent Management, Vendor Management and running wellness programs at region level.

Overview

21
21
years of professional experience

Work History

Consultant- Project Manager – Application Innovation and Cross Azure

Microsoft
07.2021 - 06.2023
  • Conducted thorough training needs assessments for 4 BU’s by working closely with department heads, managers, and individual employees to identify skill gaps and development opportunities
  • Designed and implemented 50 tailored learning Programs directly aligned with organizational goals, fostering measurable outcomes
  • Facilitated an average of 100 personalized coaching sessions annually, resulting in a 20% increase in employee satisfaction scores and a 15% decrease in attrition rate
  • Implemented 10 new skill enhancement programs, leading to a measurable 25% improvement in employee performance metrics within targeted BU’s
  • Facilitated the implementation of integrated development plans, resulting in a 10% rise in employee engagement scores, such as Coaching circles and Leader connect series.

Leader, Business Operations

Cisco Systems
01.2017 - 05.2021
  • Responsible for delivering best-in-class learning experience, while focusing on developing the technical proficiencies of customers, partners, and Cisco employees
  • Overseeing rotational programs and technical & professional skills development to enhance employee's abilities to deliver outcomes and drive customer success
  • Scaling a highly successful Incubator program in partnership with selected universities to create a diverse pipeline of highly trained, job ready talent
  • Partnering with Senior leaders in translating organizational vision and strategy into team's success
  • Experience in Sourcing, contracting, identifying key vendors and suppliers, invoice management and vendor performance for Business
  • Communicates goals and manages workload through daily huddles and whiteboard numbers Perform weekly audits and QA on team’s performance and work
  • Build relationships with peers to develop cross functional knowledge base and share best practices Complete employee performance reviews annually and continually develop staff
  • Establish sound Employee Engagement Practices related to Objectives Setting, Appraisals, Development Plans, Retention Strategies, Employee Motivation.

Business Operations Manager

Cisco Systems
09.2010 - 12.2016
  • Talent and Operations management as part of Cisco's Services portfolio, focused on attracting, enabling and developing talent for the Services Organization
  • Responsibilities include: Attracting and hiring exceptional talent, aligned to Cisco's culture and business at graduate & post graduate level
  • Translating the organizational vision and strategy into team's success
  • Fostering an environment of inclusion and diversity
  • Creating a work environment in which people are valued and rewarded for their accomplishments
  • Diagnosed complex problems and developed compelling, data-driven recommendations
  • Developed analytical frameworks and coordinated with other business units to measure the impact and efficiency of new products and business processes
  • Develop a working knowledge of the Sourcing process, including all policies, procedures, forms, and systems
  • Lead teams that provide strategic direction and support of Workforce Management disciplines including scheduling, forecasting and real time adherence.

Regional Enablement Partner APAC

Adobe Systems
11.2007 - 08.2010
  • Project manage go-to market activities and business development programs such as client campaigns, growth platforms, content-specific studies and other prioritized initiatives that support the service line’s strategic plan
  • Collect/disseminate/promote awareness of best practices, knowledge and insights relevant to the go-to-market strategies
  • Design, develop and implement a learning strategy to ensure reseller partner onboarding and productivity, leveraging innovative solutions to deliver accelerated learning and productivity for all customer-facing functions/roles at a partner firm
  • Worked with assigned Program Manager on task assignments, and engineering escalations, project planning, key escalations and prioritization
  • Leveraged sound discipline and subject matter expertise to create high quality, interactive training supported by pre-work, post work and assessments
  • Designed & Execute TNI framework basis analytics of key performance metrics.

Senior Training Specialist

Dell International Services
10.2002 - 10.2007
  • Identify advance training projects including performing the development, definition of project scope, and creating the actual end product
  • Act as project manager in those cases where the project is outsourced to ensure development of a professional and accurate document
  • Work to develop individual goals/objectives to support the department goals through the use of the Maximizing Performance Appraisal Process
  • Manage the design, development and implementation of comprehensive, competency-based, technical training programs following an approved instructional design model
  • Module development includes the development of Instructor-led, computer based, and on-the-job training, as well as the development of participant guides, instructor-guides and training aids
  • Provided world-class training to Global Support Services (GSS) Technical Support Engineers in classroom, virtual and On Demand platforms
  • Delivered new hire training curriculum to assist in the onboarding of new Global Support engineers, and provided feedback to stakeholders & course developers on curriculum modifications.

Education

Bachelor's - Engineering -

DSCE Bangalore, VTU, Belgaum
Bengaluru, KA
01.2002

Skills

  • MS Office/ MS Projects
  • Adobe e-learning Suite, Elements, Logic Pro and Ableton, Exposure in RAID, SCSI and VMware implementation, ITIL, CCNA, Harvard Business School – Certification on Disruptive Strategies, Cultural Intelligence Certified Professional
  • People management & Talent strategy
  • Communications & stakeholder engagement
  • Thought leadership & Coaching University Talent planning & Early in career strategy
  • Managing budget, P&L, Risk analysis & Mitigation
  • Resource Allocation
  • Vendor Sourcing
  • Compliance Monitoring
  • Cost Control
  • Strategic Planning
  • Stakeholder Communications

Accomplishments

  • Won Brandon Hall Awards in 2020 & 2022 [Gold award for the best Onboarding program] and Stevie Gold award for the best innovation in building Talent Pipeline - IDEATHON 2020-21, 2022
  • Designed and implemented end-to-end journey to proficiency roadmaps for Customer Experience Organization – 8 roles
  • Early in Career strategy for 1500 + employees in Customer Experience Organization - APJC from universities across APJC

Hobbies and Interests

  • Sharing and taking up life lessons & Sunday school classes for the youth
  • Travel and hiking
  • Music Production, Video production, Singing, Keyboard player

Timeline

Consultant- Project Manager – Application Innovation and Cross Azure

Microsoft
07.2021 - 06.2023

Leader, Business Operations

Cisco Systems
01.2017 - 05.2021

Business Operations Manager

Cisco Systems
09.2010 - 12.2016

Regional Enablement Partner APAC

Adobe Systems
11.2007 - 08.2010

Senior Training Specialist

Dell International Services
10.2002 - 10.2007

Bachelor's - Engineering -

DSCE Bangalore, VTU, Belgaum

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