Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
SNP Ground support
Lancesoft
05.2024 - Current
One web SNP maintenance, Technical support to close Tickets with support of One web GNOC(London), Sap Maintenance, Data centre maintenance
Regional Manager
Huawei Technologies Nepal Pvt. ltd
09.2019 - 12.2023
Part of Core Management Team , focussed on contractual Terms and meeting Targets.
Administered policies and practices in HR, compliance, safety and quality assurance.
Supervised hourly and temporary personnel provided work direction and reviewed work processes.
Selected, managed and developed high-performing team to meet daily KPI targets.
Reported losses, employee behavioral issues, complaints and operational issues to upper-level management.
Monitored staff resources and projected future operational needs.
Attended leadership meetings to plan for upcoming business challenges.
Owned operational compliance to industry regulations.
Coordinated work handoffs and schedules with managers.
Optimized workflows, supporting subordinates to deliver seamless service.
Inspired teams to produce exceptional results in line with company standard.
Addressed and resolved customer inquiries and complaints to restore satisfaction.
Mentored underperforming staff with service-focused initiatives.
Analyzed results and translated insights into data-driven actionable behavior for KPI improvements.
Assisted manager to control inventory strategically, resulting in reduced costs.
Promoted and spearheaded new sales techniques and next season planning to meet profit goals.
Held team members accountable for deadlines, quotas and performance goals.
Boosted company productivity and morale through consistent engagement with team members and management.
Answered questions and recommended solutions to address escalated customer complaints.
Oversaw team productivity and results to attain revenue goals and performance targets.
Anticipated issues affecting business operations, working with manager to formulate plan of action.
Defined key performance metrics and expectations to optimize sales, visual merchandising and loss prevention.
Site survey and planning for implementation of equipment’s.
Overall KPI’s monitoring for monthly KPI’s targets achievement.
Routine checkup of sites for quality maintenance.
Regular team meeting to understand local team requirement of our project.
Study of TSSR report for installation of equipment at site.
Fiber routes visit & verification on monthly basis.
Fiber link losses rectification & reports verification.
Coordination with fiber vendor for fiber maintenance/installation/TT closure etc.
Kirloskar Green(15KVA) RID,GEKO,MAHINDRA & Perkins FDG monitoring, fault identification through technician & fault rectification as per provided timeline/targeted KPI.
ROLE IN PRESENT COMPANY
Key Responsibilities include:
FLM Senior Manager (Networks)
GTL Nepal Pvt. Limited
04.2016 - 09.2019
Performed facility checks to verify cleanliness and client safety.
Led training and on boarding programs to assist new hires with meeting targets.
Managed employee performance through disciplining, coaching and counseling.
Advised management regarding emerging trends and best practices to improve operations.
Drafted reports to inform senior decision-makers and guide operational strategy.
Directed work of multiple teams and assisted with meeting specific team project goals.
Improved employee skills and increased team value with new training opportunities and empowering leadership.
Leveraged high emotional intelligence and conflict resolution to defuse conflict and address employee relations issues.
Implemented incentive programs and process improvements to bolster underperforming areas.
Forecasted expected demands and created plans to accomplish objectives within set budgets.
Maintained data accuracy and accessibility with strong document control and file naming practices.
Monitored expenditures and inventory usage to meet targets with minimal waste and under-budget costs.
Oversaw day-to-day operations and assisted in challenge resolution to reduce potential downtime.
Liaised with regulatory agencies to address audits, compliance issues and ongoing operational requirements.
Fostered inclusive and progressive work culture to boost employee morale and overall satisfaction.
Communicated policy updates to department, answered questions and monitored compliance.
Achieved department targets with strategic resource allocation and schedule management.
Reduced corporate risk by identifying and reporting compliance issues or violations.
Installation and dismantle of pole mount on tower.
Installation and dismantle of antenna and related accessories.
Fixing optimization parameter for antenna as plan shared.
Installation of RRU and related signal and power cables.
Dismantle of old RRU unit and old cable from site.
Installation and dismantle of BBU unit along with card.
Upgradation of board and related software for site.
Replacement of battery bank and powerplant. Shifting load to new powerplant.
Commissioning of installed equipments.
Kirloskar Green(15KVA) RID,GEKO,MAHINDRA & Perkins FDG monitoring, fault identification through technician & fault rectification as per provided timeline/targeted KPI.
FLM Assistant Manager (Networks)
GTL Nepal Pvt. Limited
09.2013 - 04.2016
Installation and dismantle of pole mount on tower.
Installation and dismantle of antenna and related accessories.
Fixing optimization parameter for antenna as plan shared.
Installation of RRU and related signal and power cables.
Dismantle of old RRU unit and old cable from site.
Installation and dismantle of BBU unit along with card (UBBP, UMPT, GTMU, UEIU, UPEU and others).
Upgradation of board and related software for site.
Inventory management of equipments installed at site
Replacement of battery bank and power plant . Shifting load to new powerplant.
Commissioning of installed equipments for proper functioning.
Commissioning batteries and power plant through local login.
Commissioning and upgradation of BTS nodes as script and requirement through weblmt.
Installation and Commissioning of transmission equipments (MW, ATN, CX).
Commissioning fiber links for site uplinks and protection.
Commissioning MW devices through software (Weblct) for transmission path.
Quality check for maintaining site quality and site acceptance procedures.
Kirloskar Green(15KVA) RID,GEKO,MAHINDRA & Perkins FDG monitoring, fault identification through technician & fault rectification as per provided timeline/targeted KPI.
FLM Senior Engineer (Networks)
GTL Nepal Pvt. Limited
04.2011 - 09.2013
Worked as Senior Engineer handled various projects during this:
2G, 3G –Turnkey rollout -
Managed the assigned region while also overseeing the field work with the help of 15-member team.
Preparing site folders along with antennae report and acceptance test certificate.
Executing target plans for On AIR announcement and integration of cell sites on weekly basis.
Mobilizing team for installation.
Maintaining telecommunication network and cell availability as per defined SLA and ensured customer satisfaction.
Managing all issues arising in facility on daily basis.
Reported on project status and communicated relevant information to superiors.
Coordinated with vendors, installed, helped troubleshoot and resolve all problems on site.
Pre-Launch Optimization, Event analysis using TEMS Discovery & Assistant tool
Post swap Optimization
SSV (SCFT) & Cluster optimization
Layer 3 message analysis and Report preparation.
Drive route preparation
Solving RF problems and optimization of network according to coverage and capacity requirement.
Verify network performance factors like site locations, antenna heights, azimuths, antenna tilts, interference etc
LTE Network Optimization and Neighbor addition deletion.
Optimization and Cluster drive Report Preparation.
Pre-Launch Tuning & Optimization to meet KPI Requirements.
RF Parameter Management and Optimization.
Sound Understanding of LTE Standards and RSRP, RSRQ, CINR, PCI Parameters.
Role in this network is to look after the overall planning of the sites
Pilot Cluster drive test to check on the coverage and throughput levels achieved in different clutter environments.
Indoor/Outdoor Hot Spots testing.
SWAP with 3G and 2G technology, with diplexer.
RESPONSIBILITIES 4G:-
Transmission Engineer (BSNL 3G project)
GTL India Pvt. Limited
06.2009 - 05.2010
Worked as Network Engineer with GTL India and handled BSNL 3G RO transmission.
Education
Diploma - Electronics & Communication Engineering
01.2009
Skills
Customer Complaints resolution
Time management
Team Management
Huawei Tool
U2000
MS Office
Multitasking
Problem-solving
PESONAL INFORMATION
English
Hindi
Nepali
Timeline
SNP Ground support
Lancesoft
05.2024 - Current
Regional Manager
Huawei Technologies Nepal Pvt. ltd
09.2019 - 12.2023
FLM Senior Manager (Networks)
GTL Nepal Pvt. Limited
04.2016 - 09.2019
FLM Assistant Manager (Networks)
GTL Nepal Pvt. Limited
09.2013 - 04.2016
FLM Senior Engineer (Networks)
GTL Nepal Pvt. Limited
04.2011 - 09.2013
Transmission Engineer (BSNL 3G project)
GTL India Pvt. Limited
06.2009 - 05.2010
Diploma - Electronics & Communication Engineering
References
Available upon request
Disclaimer
I do hereby declare that the information furnished above is true to the best of my Knowledge and belief. DATE:2025-09-01 PLACE:Sauid Arabia
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