Vipin Kumar Malviya
Harda
Summary
Seeking a dynamic and challenging position in a rapid growing organization and desire to show the efficiency and skills with completing the goals and objectives of company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intern
FUTURE GROUP (BIG BAZAR)
Bhopal
Personal Banker operation (DM)
YES BANK Ltd.
Harda
03.2024 - 09.2025
- Assisted clients in opening and managing various bank accounts.
- Provided financial product information to help clients make informed decisions.
- Promoted bank services and products to enhance client engagement.
- Approached prospective clients through emails and cold calling to consistently meet sales targets.
- Responded promptly to customer emails, phone calls and requests for information.
- Met with customers to analyze financial needs and maximize sales opportunities.
- Recognized transaction needs and educated clients on service and digital channels to assist with self-service.
- Cross-sold banking products such as credit cards, loans and investments.
- Processed deposits, withdrawals and ACH transfers accurately.
- Provided customers with additional information regarding account services.
BRO(DM)
AXIS BANK Ltd.
Harda
08.2022 - 02.2024
- Assisted in managing daily banking operations and customer service activities.
- Coordinated with team members to ensure compliance with regulatory standards.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
Divisional Manager
Esaf Small Finance Bank
Dewas
05.2017 - 08.2022
- Handled 5 branches with 35 manpower.
- Led branch operations to ensure compliance with banking regulations and policies.
- Developed training programs for staff to enhance customer service skills.
- Coordinated marketing initiatives to promote banking products and services.
- Facilitated regular meetings to align team goals with organizational objectives.
- Managed a team of personnel in the division, ensuring they were properly trained and motivated to achieve business goals.
- Worked closely with senior management to ensure the division was meeting its financial targets and objectives.
- Monitored staff performance and addressed issues.
- Directed recruitment, hiring, and training of new staff members.
Education
B.Com(C/A) -
Sant Singaji institute Of Sience & management
Sandalpur, M.P.01.2016
12th -
Excellence School
Harda, M.P.01.2013
10th -
Excellence School
Harda, M.P.01.2011
Skills
- Computer Knowledge
- PowerPoint
- Excel
- MS Office
- HTML
- Networking
- BRnet
- Servo Streams
- Esco Safe Software
- FIS Profile Software
- Internet Browsing
- Axis Software Saksham
- Finacal
- CRM
- MAKER - CHECKER
- Oracle FLEXCUBE
Certification
- Attended the banking literacy course from National Institute of Banking and Finance Raipur, Chhattisgarh "Pro-Aspire"
- Certified by TATA CAPITALS (TATA STRIVE)
- Certified by Society of Calligraphy (First degree)
- Diploma in Computer Application and certified by NSMCI
Languages
- English
- Hindi
Extracurricular Activities
Actively participated in Social, Cultural and Sports activities during academics Participated in a Volleyball game at the National Level while working with Esaf Small Finance Bank Got Best Divisional Manager Dewas 2021-22 Appreciated by CEO of Esaf Cooperative in jamboree 2022 Appreciated by Axis Max Life Insurance SWAG champion league in 2022 Got awarded in CH drive Fabulous February FY 2024-25 Domestic MDRT qualified in Feb 2024-25
Hobbies and Interests
- Doing different types of tasks
- Working on different types of projects
- Sports
Disclaimer
I hereby declare that all the information given by me is true to the best of my knowledge.
Location
Harda, Madhya Pradesh
Personal Information
- Father's Name: Mr. Anil Malviya
- Date of Birth: 03/29/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Personal Banker operation (DM)
YES BANK Ltd.
03.2024 - 09.2025
BRO(DM)
AXIS BANK Ltd.
08.2022 - 02.2024
Divisional Manager
Esaf Small Finance Bank
05.2017 - 08.2022
Intern
FUTURE GROUP (BIG BAZAR)
B.Com(C/A) -
Sant Singaji institute Of Sience & management
12th -
Excellence School
10th -
Excellence School