Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Work Availability
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Viprav Anand

Viprav Anand

Staff ML Engineer @ Zuma
Bengaluru

Summary

Tech Leader specializing in Large Language Models (LLMs) and scalable ML systems. Expert in designing, deploying and architecting production-grade LLM-powered solutions that deliver real business value.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work History

Staff Machine Learning Engineer

Zuma
Bangalore
10.2022 - Current
  • AI Leasing Agent: Designed and deployed an AI Leasing Agent using advanced LLMs with Retrieval-Augmented Generation (RAG), prompt engineering, and fine-tuning. Optimized LLM calls to increase customer lead conversion rates from 10% to 40% and achieved a >95% pilot-to-customer conversion rate in B2B pilots.
  • LLMOps & Observability: Integrated LangSmith for comprehensive LLMOps, establishing robust observability, monitoring, and evaluation pipelines for production systems.
  • LLM Evaluation Frameworks: Developed custom LLM evaluation and “LLM-as-a-Judge” frameworks for scalable and automated assessment of model outputs. Built an iterative cycle of evaluation, error analysis, and model updates to ensure consistent quality and relevance in production.
  • Scalable System Architecture: Engineered a low-latency, asynchronous web server architecture using FastAPI, Celery, and Redis. Leveraged async I/O, efficient caching, and distributed background processing to scale the application 50x with no increase in p95 response times, ensuring reliable, low-latency API performance under heavy load.
  • AI Voice Bot: Built an AI Voice Bot using Twilio Voice and OpenAI’s MultiModal Realtime API over WebSocket connections, enabling natural, dynamic phone conversations with sub-3-second response latency.
  • Team Leadership: Mentored and led teams of junior and mid-level ML engineers; collaborated closely with cross-functional stakeholders to drive successful project delivery.

Data Scientist

DriveBuddy AI
08.2021 - 08.2022
  • Worked on identifying driving behaviour and road segment features using ML/DL techniques

Key Projects

Anomaly Detection in IMU Sensor Data

  • Developed a LSTM based Auto-encoder DL model for identifying bad road patches and speed-breakers based on IMU sensor data

Trip Statistics and Events

  • Developed algorithms to derive driver trip stats and deduce driving events like Hard Braking based on collision risks
  • Worked on data cleaning and smoothening of streaming IMU sensor data

Machine Learning Engineer

Kruzr
12.2019 - 07.2021
  • Worked for ML team at Kruzr on building driver safety platform

Key Projects

Hard Turn and Lane Change Detection

  • Developed a model for hard turn detection using Xgboost model based on both time domain and frequency domain features on gyroscope and accelerometer data

Speeding Data Exploration and Analysis

  • Used K Means Clustering to analyse speeding events with respect to traffic, weather and IMU sensor data to develop a multi-layered model for performance improvement of existing model

Client Engagement Manager

POLITICAL EDGE
12.2017 - 10.2019

Advised political clients on political strategy through analysis of qualitative and quantitative primary survey data,

Education

B.E. (Hons) - Mechanical Engineering

BITS Pilani
Pilani Campus
08.2009 - 07.2014

M.Sc (Hons.) - Biological Sciences

BITS Pilani
Pilani Campus
08.2009 - 07.2014

Skills

LLMs

Timeline

Staff Machine Learning Engineer

Zuma
10.2022 - Current

Data Scientist

DriveBuddy AI
08.2021 - 08.2022

Machine Learning Engineer

Kruzr
12.2019 - 07.2021

Client Engagement Manager

POLITICAL EDGE
12.2017 - 10.2019

B.E. (Hons) - Mechanical Engineering

BITS Pilani
08.2009 - 07.2014

M.Sc (Hons.) - Biological Sciences

BITS Pilani
08.2009 - 07.2014

Accomplishments

Developed an AI Leasing Agent that improved Conversion Rate from 6% to 40%

Developed AI Voice Bots with sub 3 sec response latency

Architected AI System observability and monitoring and setting up continuous evaluation and deployment pipelines for AI Systems.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Viprav AnandStaff ML Engineer @ Zuma