Thorough Senior Analyst with over a 4-years background in Linux System Administrator. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.
Hi, I’m
Vipul Gupta
Linux System Administrator
Faridabad
Summary
Overview
5
years of professional experience
5
years of post-secondary education
3
Certificates
1
Language
Work History
HCL TechnologiesLucknow
Senior Analyst, Linux System Administrator
09.2018 - Current
Job overview
- Investigate system issues and implemented resolutions to reduce downtime.
- Interact directly with users to diagnose and correct major system issues and address concerns
- Manage over 10 customer calls per day to resolve problems, restart application, changes, and explanatory notices for Production and Non-Production Environment.
- Preserve system documentation accuracy via regular data updates and graphical refreshes
- Implement on file permissions for Users, Groups, Performing System Boot and Shutdown Procedures as per runbook.
- Perform System Backups, Restores Packages, Installation Packages, OS Patching to upgrade of Kernel, and additional packages using RPM and YUM.
- Increased system performance to upgrade Linux version from CentOS to RHEL.
- Enhance interfaces to promote better functionality for users.
- Take care of Business-critical tickets and provide solutions on them with high priority.
- Optimize core processes to improve business performance and operational agility.
- Conduct workplace compliance training to reduce liability risks and operate effectively.
M R FoundationBlenheim
ICT Support Technician
11.2017 - 04.2018
Job overview
- Installed service alarm and programming systems for IP wireless networks, cellular networks, maintaining and updating technical documents
- Installed software, modified, and repaired hardware, and resolved technical issues
- Troubleshooted communication faults in any IP networks and analog networks
- Designed and built camera monitoring and dealt with both real-time issues, complex projects
- Maintained all network devices, and infrastructure across enterprise including switches, routers, and firewalls
- Increased customer satisfaction by resolving issues.
- Managed 5 customers per day and resolve their problems on time.
Wilson GroupAuckland
PES Officer
04.2017 - 10.2017
Job overview
- Delivered accurate verbal and written reports to company personnel
- Verified and approved/denied access rights to enter restricted areas
- Patrol assigned areas and monitor parking meters, issuing citations on improperly or illegally parked vehicles
- Collected and organized surveillance data and information to protect client possessions and workspaces
- Worked with customers to understand needs and provide excellent service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Saved $100 by implementing cost-saving initiatives that addressed long-standing problems.
ADDA247Delhi
IT Operations
06.2015 - 11.2015
Job overview
- Documented all server and network problems and unusual events in detail and upgraded and expanded network systems and their components
- Performed hardware and software installations, configurations, and updates as needed
- Kept up to date on new developments in computer and network vulnerabilities, data hiding, and encryption
- Troubleshoot and maintain all networking devices and infrastructure across enterprise including switches, routers, and firewalls
- Resolved issues for staff via phone, in person, and resolve student queries via phone and email.
- Managed over 50 students calls per day and resolved their queries related to online test series.
Education
NTIAuckland, New Zealand
Graduate Diploma Level 7 from Information Technology
12.2015 - 12.2016
University Overview
Kuvempu UniversityBangalore, India
Bachelor of Science from Information Technology
05.2013 - 11.2014
University Overview
NIITDelhi, India
Diploma from Software Engineering
05.2010 - 01.2013
University Overview
Skills
Linux System Administrator
undefinedCertification
Certified RHCSA, RedHat- Feb 2023
Timeline
AWS Certified Solutions Architect – Associate, Amazon - Mar 2024
03-2021
Certified RHCSA, RedHat- Feb 2023
02-2020
Senior Analyst, Linux System Administrator
HCL Technologies
09.2018 - Current
ICT Support Technician
M R Foundation
11.2017 - 04.2018
PES Officer
Wilson Group
04.2017 - 10.2017
NTI
Graduate Diploma Level 7 from Information Technology
12.2015 - 12.2016
IT Operations
ADDA247
06.2015 - 11.2015
Certified Network Administrator - Aug 2015
08-2014
Kuvempu University
Bachelor of Science from Information Technology
05.2013 - 11.2014
NIIT
Diploma from Software Engineering
05.2010 - 01.2013
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