Vipul Maheshwari
Noida
Summary
Strategic and results-driven Program Manager with expertise in product management, end-to-end program delivery, and stakeholder management. Proven ability to lead cross-functional teams and optimize processes for SaaS products, enhancing customer success and driving growth. Eager to leverage skills in a dynamic environment to support product innovation and operational excellence.
Overview
8
8
years of professional experience
Work History
Head of Product
Lilac Verse Media LLP
Noida (Remote)
02.2025 - Current
- Directed product strategy and documentation for an AI-powered D2C SaaS product in the entertainment space.
- Spearheaded the development, design, and UAT for an AI-powered personalized movie recommender SaaS product, aggregating content from 50 countries and 200+ OTT platforms.
- Led competitive analysis and collaborated with marketing to define compelling value propositions and inform product strategy.
- Spearheaded prompt engineering using advanced ChatGPT and Gemini models to build a robust database and enhance product capabilities, generating new data points and creating embeddings for a personalized recommendation system.
- Partnered with the CEO to establish P&L statements and develop company policies.
Program Manager
Attentive
Noida
02.2023 - 01.2025
- Led end-to-end product delivery for key B2B SaaS products, including BEAM, Automeasure and Accelerate.
- Spearheaded the launch of BEAM, a B2B SaaS product, which achieved ~USD 400K ARR in its first quarter and USD 3M ARR within the first year by scaling product operations 5x.
- Managed projects valued at over ~USD 700K, overseeing secure data migration and go-live phases for diverse client data, ensuring compliance and data integrity.
- Demonstrated team leadership by guiding a team to develop and refine a new operations module and establishing robust SOPs for a 100-member team.
- Engaged in senior stakeholder management by representing the product team in enterprise prospect calls with CXOs, VPs, and Directors to align customer needs with product capabilities.
- Defined the annual roadmap for the Automeasure product, a ~USD 3.2M SaaS product, by collaborating with stakeholders to prioritize backlogs.
- Implemented change management strategies that reduced customer onboarding time by 33% for non-enterprise clients and 20% for enterprise clients.
- Drove a 28% increase in Average Contract Value (ACV) within six months by leading cross-functional strategic enhancement initiatives with Customer Success, Marketing, and Product teams.
- Negotiated contracts with third-party vendors, achieving USD 40K in annual cost savings.
Program Manager- Operations
Attentive
Noida, India
01.2022 - 02.2023
- Led end-to-end program delivery for the client-facing Automeasure and the internal Feature Extraction (FX) module, ensuring alignment with strategic business goals.
- Collaborated with co-founders to increase the gross margin of Automeasure by 32% through strategic product enhancements.
- Led the product strategy for the internal FX product suite, owning key PRD creation that resulted in a significant increase in efficiency and reduced time-to-value.
- Established operational SOPs and an operational playbook to handle tech failures and unplanned downtimes, setting the foundation for scalable and predictable operations.
Manager- Geospatial Business
Attentive
Noida, India
08.2021 - 01.2022
- Managed end-to-end delivery of over USD 1.5M in AI-powered geospatial projects.
- Spearheaded the development of two key AI solutions: a Computer Vision model for post-disaster property damage assessment and a live quote generator for residential landscaping.
- Managed a project roadmap by planning and leading daily stand-ups for Computer Vision and Software Development teams, ensuring key project milestones were met.
- Drove customer success by achieving all target metrics for geospatial clients.
Deputy Manager- Customer Success
Attentive
Noida
12.2020 - 08.2021
- Defined project requirements and managed delivery for geospatial clients delivering Computer Vision solutions.
- Championed a "Customer First" approach, engaging in stakeholder management to ensure all client needs were met and expectations were managed
GIS Developer
TATA Consultancy Services
Noida
07.2017 - 12.2020
- Engineered critical web applications for the electric and gas utility sector, providing essential tools for industry professionals.
- Contributed to proof-of-concept (PoC) projects for IoT Smart City initiatives, specializing in real-time decision-making solutions.
Education
MBA - PGDBM- ITSM (Distance Learning)
NGASCE, NMIMS
Mumbai05-2023
B.tech - Geo-Informatics
UPES
Dehradun05-2017
Skills
- End-to-End Program Delivery
- Product Management
- Product Strategy & Roadmap
- Stakeholder Management
- Process Optimization
- Cross-Functional Leadership
- Product Operations
- Data Migration
- Competitive Analysis
- Vendor Management
- Agile/ Scrum Methodologies
- Product Analytics
Accomplishments
- Mountain Mover | Attentive Annual Award
- Magical Motivator | Attentive Quarterly Award
- Boundary Breakers | Attentive Quarterly Award
- Paul Harris Fellow | Rotary International
- Best Community Service Project Award | Rotaract South Asia MDIO
- Trailblazer President Award | Rotaract District 3012
Industry Softwares
- JIRA/ Asana
- Coda/ Notion
- Knime
- Google Collab
- Google Suite/ MS Office
- Figma/ Excalidraw
- GCP/ AWS
- Confluence/ Notion
- Slack/ MS Teams
- GIS Software- QGIS, ArcGIS
- Rocketlane
- ChatGPT/ Gemini
Timeline
Head of Product
Lilac Verse Media LLP
02.2025 - Current
Program Manager
Attentive
02.2023 - 01.2025
Program Manager- Operations
Attentive
01.2022 - 02.2023
Manager- Geospatial Business
Attentive
08.2021 - 01.2022
Deputy Manager- Customer Success
Attentive
12.2020 - 08.2021
GIS Developer
TATA Consultancy Services
07.2017 - 12.2020
MBA - PGDBM- ITSM (Distance Learning)
NGASCE, NMIMS
B.tech - Geo-Informatics
UPES