Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Interests
Languages
Timeline
Generic
VIPUL SEWAK

VIPUL SEWAK

UDAIPUR

Summary

Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.

Overview

14
14
years of professional experience

Work History

PROJECT MANAGER- TOTAL TYRE MANAGEMENT

TYRE TECHNOCRATS ZAMBIA LTD
UDAIPUR
02.2016 - Current
  • Diagnosed vehicle problems related to tyres and recommended corrective actions accordingly.
  • Inspected tyres for wear, damage, and air pressure; replaced defective tires with new ones.
  • Managed the team which removed old tires, tyres to be repaired from wheels; mounted, balanced, and installed new tyres on wheels.
  • Collaborated with team members to fulfill sales and service requests.
  • Performed tyre inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
  • Delivered customer service by answering questions and explaining tyre management process.
  • Provided customers with accurate estimates of repair costs based on their requests.
  • Developed training materials for new hires on how to use equipment efficiently.
  • Interpreted company policies and procedures for employees at all levels of the organization.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
  • Organized team building activities to foster collaboration among staff members.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Identified, screened and interviewed potential employees.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Maintained accurate records of all communications with stakeholders in order to track progress over time.
  • Initiated contacts with potential partners or vendors who could provide additional resources or services.
  • Resolved customer complaints promptly in a professional manner.
  • Coordinated with internal teams to ensure timely delivery of products and services as per client requirements.
  • Established relationships with key customers through regular meetings, calls, emails.
  • Analyzed data from safety audits and investigations to identify trends in unsafe conditions or behaviors.
  • Conducted regular safety meetings, orientations and training sessions for employees.
  • Performed daily workplace inspections to identify potential hazards and corrective action plans.
  • Ensured that all workers are trained in proper lockout and tagout procedures prior to working on energized equipment.
  • Investigated employee accidents and incidents to determine root causes and develop preventive measures.
  • Negotiated contracts with foreign vendors to secure competitive prices and favorable payment terms.
  • Provided assistance in resolving customer complaints related to imported merchandise.
  • Researched tariff codes for imported items to ensure compliance with laws and regulations.
  • Maintained an organized filing system for all import documents and records.
  • Monitored inventory levels and adjusted purchasing plans accordingly.
  • Evaluated existing shipping methods for efficiency; implemented changes when necessary.
  • Conducted research on potential new suppliers in international markets to expand sourcing options.

Site Manager- 2 PROJECTS (SKM & RAM)

TYRE TECHNOCRATS (I) PVT LTD
UDAIPUR
12.2012 - 02.2016
  • Implemented systems for tracking employee attendance, performance reviews and payroll processing.
  • Monitored job progress to ensure quality standards were met.
  • Established policies, procedures and guidelines for the operation of the site.
  • Responded promptly to customer inquiries or complaints.
  • Prepared budgets and monitored expenses to stay within allocated limits.
  • Performed inspections of the facility on a regular basis to ensure security measures were followed.
  • Resolved conflicts between staff members in a timely manner.
  • Maintained records of inventory, assets, personnel and other relevant data.
  • Negotiated contracts with suppliers for services such as catering or transportation needs.
  • Assigned tasks and delegated responsibilities among team members.
  • Managed daily operations of the site, including staff and contractors.
  • Ensured compliance with safety protocols, regulations and standards.
  • Maintained safe operating compliance and verified that operations met best practice standards.
  • Identified potential problems with vehicle suspension systems during inspections.
  • Replaced valve stems and tyre pressure monitoring systems sensors as needed.
  • Disposed of old tyres safely according to local regulations.
  • Recorded details of services performed into computer system accurately and promptly.
  • Conducted regular maintenance checks on equipment used in operations.
  • Mounted new tires onto rims using pneumatic tools such as impact wrenches and torque guns.
  • Resolved customer complaints regarding sales and service.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
  • Assisted in developing training programs for staff members.
  • Monitored timekeeping records for accuracy and completeness.
  • Managed employee relations issues including grievances, complaints, and disputes as needed.
  • Prepared materials and reports for compliance audits.

TYRE MANAGEMENT TRAINEE

VIJAY TYRE RETREADERS
UDAIPUR
05.2010 - 12.2012
  • Assisted with training new employees on company policies and procedures.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Assessed company operations for compliance with safety standards.
  • Ensured proper inventory control of tyres, wheels and accessories.
  • Conducted regular staff meetings to discuss objectives and performance reviews.
  • Adhered to local regulations governing the use of hazardous materials in the workshops.
  • Maintained records of employee attendance and job performance.
  • Identified potential risks associated with operating certain types of equipment or vehicles like wrenches and tyre handlers etc.
  • Supervised a team of technicians in the daily operations of the tyre workshop.

Education

MBA - Finance, Marketing

Rajasthan Technical University

BBM - Commerce

Mohan Lal Sukhadia University

Skills

  • Document Management
  • SOFTWARES- Office Tools
  • Root Cause Analysis
  • Compliance Monitoring
  • Logistics Management
  • Contract Management
  • Technical Support
  • Customer relations specialist
  • Staff retention
  • Staff Management
  • Budget Control
  • International business
  • Safety protocol
  • Budgeting and forecasting
  • Purchasing and procurement

Affiliations

  • Project study during MBA 1st Semester:- “Live project on “TATA DOCOMO” to examine its performance and various strategies adopted by it.
  • Project study during MBA 4th Semester:- Research study on the topic of “Comparison between Different Financial Institutions (SBI & Muthoot Finance).
  • Visited the following companies during my MBA: Parle Products Pvt. Ltd Indag rubber Pvt. Ltd. Climate system India Pvt. Ltd
  • SUMMER TRAININGS

1. DURATION :- , 2 MONTHS (1 JUNE- JULY 31) TITLE :- BUSINESS DEVELOPMENT AND BRAND ESTABLISHMENT OF VENDING MACHINES.

2. ARIHANT TILES & MARBLES PVT. LTD. TITLE :- STUDY ON MARBLE TRADING INDUSTRY- ARIHANT TILES & MARBLES PVT. LTD AS AN OVERVIEW (PORTFOLIO), INTEREST & HOBBIES:

Accomplishments

  • Got promoted to the Project Manger position within the first 2 years of working as a trainee due to excellent client relationship and effective team management.
  • With the backing of good local performance during the Indian assignments was given the opportunity to manage the project on the international level and led the project for over 8 years in an effective manner
  • Led the team on the industrial visits to the factories and manufacturing units to streamline the process of visit for the group.
  • Spearheaded the planning and execution team for annual inter-college fest organized during MBA 3rd and 4th SEM.

Interests

  • Net Surfing.
  • Cricket.
  • Music
  • Tech gadgets
  • Technology advancements.

Languages

  • English- C1
  • Hindi- C1

Timeline

PROJECT MANAGER- TOTAL TYRE MANAGEMENT

TYRE TECHNOCRATS ZAMBIA LTD
02.2016 - Current

Site Manager- 2 PROJECTS (SKM & RAM)

TYRE TECHNOCRATS (I) PVT LTD
12.2012 - 02.2016

TYRE MANAGEMENT TRAINEE

VIJAY TYRE RETREADERS
05.2010 - 12.2012

MBA - Finance, Marketing

Rajasthan Technical University

BBM - Commerce

Mohan Lal Sukhadia University

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