Vipul Sharma

Assistant Manager – Client Support & Service with a track record of managing a wide variety of customer service issues quickly and efficiently. 5 years of experience scheduling, planning, preparing to carry out events and learning solutions globally to staff at all levels. Streamline business operations through product training, in-depth knowledge of client’s expectations and immediate needs and timely delivery of services and products. Committed to successfully implementing core customer care standards with the goal of maximizing client retention and interaction. One of my objectives is geared towards my own continuous professional improvement in my field of expertise. Eager to grow customer loyalty and maintain the highest level of customer service. In previous roles received 99% positive customer survey results. I believe when the customer comes first, the customer will last.

• Father's Name: Mr. Satish Sharma
• Date of Birth: 09/02/91
• Gender: Male
• Nationality: Indian
• Marital Status: Unmarried

+91-9650026602

• Hindi
• English

I declare that all the above statements are true and correct to the best of my Knowledge.

• 19 plus E-wow cards (appreciation) received from the management and client.
• Never missed Quality and SLA.
• ZERO escalations received till now.