Vipul Vatsa

• Leading Hype Innovation Platform dashboarding, implementation, enhancements, and business adoption initiatives.
• Delivering analytics and reporting solutions using Power BI, SQL, and Python to enable data-driven decision making.
• Managing CRM implementation and process optimization through Microsoft Dynamics 365 and enterprise analytics solutions.
• Driving workflow automation and digital transformation using Power Apps, Power Automate, Microsoft Copilot, and AI-powered capabilities.
• Exploring and implementing AI Agents and intelligent automation solutions to improve operational efficiency and business outcomes.

• Built and delivered 20+ Power BI dashboards using DAX, Power Query, and data modelling to visualize lead conversion, counsellor performance, and application funnels for educational clients.
• Wrote and optimized complex SQL queries (joins, CTEs, window functions) to extract, clean, and transform CRM data, improving reporting accuracy by 30%.
• Automated data cleaning and recurring reports using Python (Pandas) and Excel, reducing manual workload by 40%.
• Integrated SQL-based data pipelines with Power BI to ensure accurate, real-time reporting and faster dashboard refresh.
• Collaborated with product and client teams to define KPIs and metrics, and delivered data-driven insights using SQL, Power BI, and Python that improved student engagement and conversions.
• Formerly NoPaperForms

• Detect and respond to network and server alarms, managing events and incidents according to SLAs (P1-P4).
• Conducted first-level troubleshooting across various voice soft switches.
• Collaborated with teams to troubleshoot telecom network configuration and connectivity issues.