Viraj Surve
Bengaluru
Summary
With 8+ years of experience in program and learning design, I specialize in creating scalable, impactful solutions that improve educational access and quality for underserved communities. My expertise spans learning design, communications strategy, and stakeholder engagement, with a focus on delivering tangible results that drive educational equity.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Senior Manager - Program Design and Communications
321 Education Foundation
Bengaluru
04.2022 - Current
- Led self-paced learning for 2,500 teachers, overseeing development of 50+ courses and managing the third-party LMS with 50-80% completion rates
- Designed and executed the organisation's communications strategy, growing LinkedIn followers from 3,000 to 12,000 and maintaining 40-50% open rates on newsletters
- Spearheaded design initiatives, overseeing program printables, establishing training frameworks, and ensuring quality through internal review processes
- Managed a full-time employee and three consultants, ensuring the successful delivery of projects while providing strategic inputs to the CEO on program design and organisational growth
- Led the design of all marketing and partnership collateral for the organisation
Manager - Program Design and Communications
321 Education Foundation
Bengaluru
04.2020 - 03.2022
- Established communication frameworks, including social media strategy, newsletters, and volunteer engagement activities with funders
- Designed and launched two low-tech tools supporting 5,000 teachers and 300,000 students during the COVID-19 pandemic
- Augmented partner acquisition strategies with online channels, generating 200+ valid leads through Facebook ads
- Led the creation of marketing and partnership collateral, ensuring alignment with organisational goals and branding
Manager - Program Design
321 Education Foundation
Bengaluru
05.2017 - 03.2020
- Developed training plans & resources, set up field teams to ensure effective delivery aligned with program objectives, and achieved 90%+ teacher satisfaction scores
- Led the digital support initiative for teachers, providing weekly visuals and assessment quizzes to reinforce content and enhance teacher engagement
- Supported the partnerships team in communication, engagement, and program renewals with school partners
- Led parent engagement initiatives, creating frameworks for learning exhibitions, strengthening partner relationships
Teaching Fellow & Advisor
Teach For India
Ahmedabad
05.2015 - 04.2017
- Managed a classroom of 45 students, improving academic performance by 1.5-2 grade levels
- Utilised backward planning to break down long-term goals into actionable unit plans, ensuring effective daily lesson execution
- Led training sessions as a Fellow Advisor, guiding first-year fellows on classroom management and student development
- Recognised as a finalist for the 'Transformational Impact Journey' for outstanding student progress and peer collaboration
Education
Bachelor of Engineering - Electronics & Telecommunications
University of Mumbai
Mumbai 08.2009 - 05.2013
Skills
- Learning Design
- Educational Program Design
- Communications Strategy
- Training Program Development
Websites
Timeline
Senior Manager - Program Design and Communications
321 Education Foundation
04.2022 - Current
Manager - Program Design and Communications
321 Education Foundation
04.2020 - 03.2022
Manager - Program Design
321 Education Foundation
05.2017 - 03.2020
Teaching Fellow & Advisor
Teach For India
05.2015 - 04.2017
Bachelor of Engineering - Electronics & Telecommunications
University of Mumbai
08.2009 - 05.2013
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