Viral V. Shah
Credit Control Manager
Mumbai
Summary
Results – oriented Credit Manager with over 7 years of experience of credit analysis, risk management and portfolio management. Skilled in evaluating creditworthiness, analyzing financial statements and implementing credit risk strategies. Strong ability to collaborate with cross functional teams and deliver effective credit solutions
Overview
19
19
years of professional experience
2014
2014
years of post-secondary education
Work History
Credit Control Manager
Imaginarium Jeweltech LLP
04.2017 - Current
- Established and enhanced credit limits for a portfolio of 300+ key accounts, leading to 10% improvement in timely collections
- Evaluated and analyzed creditworthiness of over 100 potential customers annually using credit risk management tools.
- Achieved a 20% efficiency gain in the collections process through the implementation of a new CRM system, enhancing customer payment behaviours.
- Prepare weekly cash flow forecasts and ageing debtors reports for senior management and explain any variances.
- Liaise with customers and group levels to address late payments and dealing with disputes.
- Send monthly statements of accounts and reminder letters and initiate and execute legal proceeding whenever necessary.
- Liaise internally with Database, Sales & Account Managers to ensure accuracy of contracts, rates and escalate any problems further.
- Maintained accurate records of customer accounts & updated records of payment received.
Business Development Manager
Orange GPS Solutions Pvt Ltd
09.2014 - 02.2017
- A strategic planner with proficiency in sales & marketing, organizing promotional events, conducting market research, accelerating growth and achieving business targets.
- Experience in implementation of marketing and sales plans for new business.
- Expertise in developing & managing Corporate, Retail Customers in order to derive the required market share, revenue and profit of the organization.
Senior Sales Manager
Chetana Enterprises Pvt Ltd
01.2010 - 01.2014
- Primarily held for responsible in promoting sale of automobiles product and products to distributors, Institutions etc.
- A proficiency planner in terms of accelerating growth and achieving business targets.
- Negotiate pricing for inventory & maintain inventory levels using a combination of business vision.
- Evaluate the financial aspects of product development, such as budgets, expenditures, research, Return on investment & profit /loss projection.
- Recruited, managed and grew company’s indirect sales force. This team was responsible of 40% of company’s turnover valued at 8 CR this year, an increase of 20% rise from last year.
- Highly regarded for consistently achieving superior sales results through leadership, planning, and effective implementations.
- Reduced obsolescence by 5lakh, cut inventory levels by 25% & increased profit margins by 15%.
Area Sales Manager
Chetana Enterprises Pvt Ltd
01.2006 - 01.2009
- Provided superior customer service & work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.
- Systematic research into new & developing areas within the sales territory and initiation of contacts with prospective people.
- Promote the company brand to key buyers ensuring their knowledge is current and appropriate.
- Generated additional 30 lakhs in revenue in 2006.
- Responsible for providing technical sales training to sales staff.
Education
Masters - Marketing Management
N.L Dalmia Institute of Management & Research
Skills
Credit analysis
Risk Management
Negotiating skills
Interpersonal skills
Customer service skills
Attention to detail
Regulatory Compliance
Verbal communication skills
Written communication skills
Accomplishments
- Reduced debtors days from 60 to 45
- Implemented new systems and processes to meet targeted numbers of service customers
- Played vital roles for sales of key account holders & management
Timeline
Credit Control Manager
Imaginarium Jeweltech LLP
04.2017 - Current
Business Development Manager
Orange GPS Solutions Pvt Ltd
09.2014 - 02.2017
Senior Sales Manager
Chetana Enterprises Pvt Ltd
01.2010 - 01.2014
Area Sales Manager
Chetana Enterprises Pvt Ltd
01.2006 - 01.2009
Masters - Marketing Management
N.L Dalmia Institute of Management & Research