Virbhadrayya Swami
Pune
Summary
- Detail-oriented and results-driven financial professional with 5 years of experience in handling complex financial processes related to life insurance and credit cards.
- Skilled in analyzing financial data, identifying trends, and providing strategic recommendations to senior management.
- Proficient in using advanced financial tools and technologies to streamline financial operations and enhance customer satisfaction.
- A strong communicator with exceptional interpersonal skills, able to build positive relationships with clients and team members to achieve organizational goals
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager of Sale
Bajaj Finserv
Mangaluru
05.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored staff performance and addressed issues.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
Assistant Manager
Connections Direct India Pvt Ltd
Pune
06.2022 - 04.2023
- Team Building / Team Leadership
- Sales Management
- Problem Solving
Quality Analyst
HGS -Hinduja Global Solutions
Pune
06.2019 - 02.2021
Call Center Agent
HGS -Hinduja Global Solutions
Pune
05.2018 - 06.2019
- Convincing People
- Engaging People
Education
B.Com
Solapur Univercity01-2017
Higher Senior Secondary (12th)
Maharashtra Board01-2014
Senior Secondary (10th)
Maharashtra Board01-2012
Skills
- Train the Trainer Certified
- Trainer
- Good knowledge of MS Excel
- Strong analytical and Problem Solving skills
- Ability to express technical concepts clearly to people
- Have conducted many training sessions about life insurance process
- Proficient in using Microsoft Word, PowerPoint, and Excel to streamline documentation and presentation tasks Skilled in creating professional reports, presentations, and spreadsheets with advanced features such as macros, pivot tables, and charts
Languages
Marathi
First Language
Kannada
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Certification
- Train The Trainer Certified
Affiliations
- Conducted Training program for Trainers
- Recruited and hired qualified candidates
- Trained employees
Timeline
Manager of Sale
Bajaj Finserv
05.2023 - Current
Assistant Manager
Connections Direct India Pvt Ltd
06.2022 - 04.2023
Quality Analyst
HGS -Hinduja Global Solutions
06.2019 - 02.2021
Call Center Agent
HGS -Hinduja Global Solutions
05.2018 - 06.2019
B.Com
Higher Senior Secondary (12th)
Senior Secondary (10th)