Virender Kumar
Retail Store Manager
Hisar, Haryana
Summary
To work for a growing and challenging organization having an innovative environment that would best utilize my creativity and analytical skills and allows me to be a part of that creative team. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Store Manager
Reliance Retail Ltd
Sonipat
05.2022 - Current
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Sr. Executive (Shift In charge)
E-Com Express Limited
Jhajjar
08.2021 - 04.2022
- Team Handling - Logistics
- Stock valuation on daily basis
- Manpower plan and roaster management
- Review WH MIS on daily basis
- Operation Management
- Inbound Management
- Inventory control & Management
- Review on daily Productivity Report
- Manage to all 5S activities
- Managing inventory with the capacity of 5 Lakhs No
- Of bins with G+4 racking structure
- Ensuring W2W cycle count coverage within 90 Days
- Maintaining bin level accuracy at 99%
- Maintaining Inventory accuracy at 99%
- Handling warehouse operations in a 2.85 Lakhs Sq
- Ft
- Area with daily average throughput of 40k Units of Ratio pack in SAP software
Team Leader
Future Retail Ltd
Bahadurgarh
01.2018 - 08.2021
- Team Handling
- Sales and Customer handling
- Inventory planning and controlling
- Cash handling
- To enroll more & more membership
- To work on MIS
- To control store expenses
- To make store in profit
- Leading inbound with daily average 4-5 Vehicles unloading in multiple sizes in SAP
- Maximum utilization of manpower
Team Lead
One97 Communications Ltd
02.2017 - 12.2018
- To visit Petrol Pumps,Gas Agencies
- To convince them for Paytm On-board
- To enroll fast tag
- To collect the documents and start transactions via Paytm
- To increase transactions through Paytm
- Team Handling
- MIS reports sharing
- To achieve the targets
Authorized, Pre-Sales Representative
Akshay Agencies, Distributor of PepsiCo India Ltd
Hisar
07.2013 - 01.2017
- Handling the dealers and maintaining the stock
- Describe the various products
- Delivery the concern order to 40-50 outlets on daily basis
- Cold calling
- Handling the order pickups reports
- Ensure delivery on time
- Progressive positive attitude, punctuality, sincerity, commitments towards hard work
- Team Building & Leadership Quality
Education
10Th - undefined
Board of School Education
12Th - undefined
Board of School Education
Bachelor of Arts - Sociology
EIILM University Sikkim
01.2011 - 04.2012
M.B.A Regular Incompleted - Marketing
Guru Jambheshwar University of S&T
Hisar 05.2012 - 09.2014
Bachelor Of Mass Communication - Mass Communication
Guru Jambheshwar University of S&T, Hisar
ODM, Jawahar Nagar,Hisar 07.2015 - 03.2019
Skills
Team leadership and coaching
Relationship building and management
Maximizing profitability
Merchandising
Hourly shift management
Customer Relations
Staff Management
Accurate money handling
Sales expertise
Product and service sales
Goals and performance
Bank deposit procedures
Operations
Team Building
Vendor management
Additional Information
- D.O.B - 05 Oct 1989
- Father Name - Mr. Rajpal
- Languages known - Hindi, English
- Marital Status - Married
- Hobbies - Listening and Singing Music, Traveling
Certification
[Retail Management], [Reliance Retail Ltd]
Timeline
Store Manager
Reliance Retail Ltd
05.2022 - Current
Sr. Executive (Shift In charge)
E-Com Express Limited
08.2021 - 04.2022
Team Leader
Future Retail Ltd
01.2018 - 08.2021
Team Lead
One97 Communications Ltd
02.2017 - 12.2018
Bachelor Of Mass Communication - Mass Communication
Guru Jambheshwar University of S&T, Hisar
07.2015 - 03.2019
Authorized, Pre-Sales Representative
Akshay Agencies, Distributor of PepsiCo India Ltd
07.2013 - 01.2017
M.B.A Regular Incompleted - Marketing
Guru Jambheshwar University of S&T
05.2012 - 09.2014
Bachelor of Arts - Sociology
EIILM University Sikkim
01.2011 - 04.2012
10Th - undefined
Board of School Education
12Th - undefined
Board of School Education