Virender Kumar
Retail Store Manager
Hisar, Haryana
Summary
To work for a growing and challenging organization having an innovative environment that would best utilize my creativity and analytical skills and allows me to be a part of that creative team. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Store Manager
Reliance Retail Ltd
Sonipat
05.2022 - Current
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Sr. Executive (Shift In charge)
E-Com Express Limited
Jhajjar
08.2021 - 04.2022
- Team Handling - Logistics
- Stock valuation on daily basis
- Manpower plan and roaster management
- Review WH MIS on daily basis
- Operation Management
- Inbound Management
- Inventory control & Management
- Review on daily Productivity Report
- Manage to all 5S activities
- Managing inventory with the capacity of 5 Lakhs No
- Of bins with G+4 racking structure
- Ensuring W2W cycle count coverage within 90 Days
- Maintaining bin level accuracy at 99%
- Maintaining Inventory accuracy at 99%
- Handling warehouse operations in a 2.85 Lakhs Sq
- Ft
- Area with daily average throughput of 40k Units of Ratio pack in SAP software
Team Leader
Future Retail Ltd
Bahadurgarh
01.2018 - 08.2021
- Team Handling
- Sales and Customer handling
- Inventory planning and controlling
- Cash handling
- To enroll more & more membership
- To work on MIS
- To control store expenses
- To make store in profit
- Leading inbound with daily average 4-5 Vehicles unloading in multiple sizes in SAP
- Maximum utilization of manpower
Team Lead
One97 Communications Ltd
02.2017 - 12.2018
- To visit Petrol Pumps,Gas Agencies
- To convince them for Paytm On-board
- To enroll fast tag
- To collect the documents and start transactions via Paytm
- To increase transactions through Paytm
- Team Handling
- MIS reports sharing
- To achieve the targets
Authorized, Pre-Sales Representative
Akshay Agencies, Distributor of PepsiCo India Ltd
Hisar
07.2013 - 01.2017
- Handling the dealers and maintaining the stock
- Describe the various products
- Delivery the concern order to 40-50 outlets on daily basis
- Cold calling
- Handling the order pickups reports
- Ensure delivery on time
- Progressive positive attitude, punctuality, sincerity, commitments towards hard work
- Team Building & Leadership Quality
Education
10Th - undefined
Board of School Education
12Th - undefined
Board of School Education
Bachelor of Arts - Sociology
EIILM University Sikkim
01.2011 - 04.2012
M.B.A Regular Incompleted - Marketing
Guru Jambheshwar University of S&T
Hisar 05.2012 - 09.2014
Bachelor Of Mass Communication - Mass Communication
Guru Jambheshwar University of S&T, Hisar
ODM, Jawahar Nagar,Hisar 07.2015 - 03.2019
Skills
Team leadership and coaching
Additional Information
- D.O.B - 05 Oct 1989
- Father Name - Mr. Rajpal
- Languages known - Hindi, English
- Marital Status - Married
- Hobbies - Listening and Singing Music, Traveling
Certification
[Retail Management], [Reliance Retail Ltd]
Timeline
Store Manager
Reliance Retail Ltd
05.2022 - Current
Sr. Executive (Shift In charge)
E-Com Express Limited
08.2021 - 04.2022
Team Leader
Future Retail Ltd
01.2018 - 08.2021
Team Lead
One97 Communications Ltd
02.2017 - 12.2018
Bachelor Of Mass Communication - Mass Communication
Guru Jambheshwar University of S&T, Hisar
07.2015 - 03.2019
Authorized, Pre-Sales Representative
Akshay Agencies, Distributor of PepsiCo India Ltd
07.2013 - 01.2017
M.B.A Regular Incompleted - Marketing
Guru Jambheshwar University of S&T
05.2012 - 09.2014
Bachelor of Arts - Sociology
EIILM University Sikkim
01.2011 - 04.2012
10Th - undefined
Board of School Education
12Th - undefined
Board of School Education
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