Virender Singh
Administrative Analyst/Guest Service Agent
New Delhi
Summary
Detail-oriented Administrative Analyst with 4.5 years of progressive experience in front desk roles and legal administrative support. Adept at managing case files, providing client services, and supporting legal teams with research and report preparation. Seeking to leverage my organizational and communication skills in a dynamic and challenging environment.
Overview
14
14
years of professional experience
1
1
Certification
2
2
Languages
Work History
Administrative Analyst
Singh Ahluwalia Attorneys at Law
05.2022 - Current
- Manage immigration case workflows, including preparing and tracking forms such as I-589, E-33, G-28, MCV, FOIA, and motions to withdraw.
- Coordinate client communication to collect documents, share case updates, and follow up on pending matters.
- Support attorneys by drafting legal documents, organizing case files, and maintaining accurate file management through ECAS, EOIR, and USCIS portals.
- Maintain detailed records and logs of hearings, scheduling orders, and client interactions; ensure all deadlines are met.
- Prepare task lists, case notes, and internal reminders; streamline administrative procedures to improve efficiency.
- Collaborate with legal staff in strategy meetings, case reviews, and document checks for hearing preparation.
- Handle confidential records with discretion and ensure compliance with firm procedures and immigration standards.
Guest Service Agent
Dubai International Hotel
08.2017 - 03.2021
- Welcomed guests professionally and ensured a positive first impression.
- Managed smooth check-in/check-out, billing, and invoice preparation.
- Handled reservations, modifications, and guest requests efficiently.
- Resolved guest complaints promptly by coordinating with relevant departments.
- Managed email/phone communication and maintained accurate guest records.
- Handled cash transactions, currency exchange, and daily cashier reconciliation.
Process Associate
Quess Corp Ltd Deputed at Amazon Transport Services Pvt Ltd
07.2017 - 04.2018
- Designation: Process Associate.
- Job role: Monitoring transaction, Observing daily Work activities
- Providing solution for various productions.
- Email handling.
Station Support Associate
Quess Corp Ltd Deputed at Amazon Transport Services Pvt Ltd
11.2014 - 06.2017
- Designation: Station Support Associate.
- Job role: Handling a delivery packages and routing a package Area wise and allocated a package delivery
- Email handling.
BPO Tele Marketing Executive
Sarva BPO Call Center Pvt Ltd
11.2011 - 06.2012
- Designation: BPO Tele Marketing Executive
- Job role : Resolve the customer problem , promoting upcoming offers
Education
Graduation - Arts
Mahatma Gandhi University
India12.2015
Secondary Education - Arts
CBSE (Central Board Of Secondary Education)
Delhi, India 05.2001 -
No Degree - Diploma in Hotel Management
Radiance Institute of Management Studies
Dehradun, India 05.2001 -
Skills
Opera
Accomplishments
- Top up seller of Dec 2019
- Top up seller of Aug 2019
- Employer of Guest appreciation of may 2019
- Top upsaller of May 2019
- Top upsaller of March 2019
- Most enrollment DIH Guest reward Program Apr 2018.
- Top up seller of March 2018.
- Top up seller of Dec 2017.
- Top up seller of Nov 2017.
Certification
Certified in basic and advance computer education.
PERSONAL INFORMATION
Virender Singh s/o Sh. Govind Singh House no Rz - 22, 1st Floor, Block-J, Street no-2, New Delhi [110046] District West Delhi [India] Passport No P661802 DOI 20/03/2017 DOE 19/03/2027 DOB 20/12/1992 Language Hindi, English, The above information and details are true in my knowledge and reference can be providing up on request. Applicant Virender Singh
Timeline
Administrative Analyst
Singh Ahluwalia Attorneys at Law
05.2022 - Current
Guest Service Agent
Dubai International Hotel
08.2017 - 03.2021
Process Associate
Quess Corp Ltd Deputed at Amazon Transport Services Pvt Ltd
07.2017 - 04.2018
Station Support Associate
Quess Corp Ltd Deputed at Amazon Transport Services Pvt Ltd
11.2014 - 06.2017
BPO Tele Marketing Executive
Sarva BPO Call Center Pvt Ltd
11.2011 - 06.2012
Secondary Education - Arts
CBSE (Central Board Of Secondary Education)
05.2001 -
No Degree - Diploma in Hotel Management
Radiance Institute of Management Studies
05.2001 -
Graduation - Arts
Mahatma Gandhi University