Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Strengths
Timeline
Generic

Virendra Dhakad

Bengaluru

Summary

Technical Delivery Manager with over 15 years of experience in data engineering and enterprise data warehousing. Expertise in leading cross-functional teams to deliver high-quality data integration solutions that enhance operational efficiency and support strategic growth. Proficient in Teradata, Oracle, Azure, Power BI, Python, Spark, and Databricks, consistently achieving timely and impactful project outcomes. Strong background in managing incidents, problems, changes, and stakeholder relationships, with a commitment to innovation and sustainability in data environments. Handling large-scale projects: design, development, and post go-live support. Guiding and leading 25 + highly skilled team of engineers for continuous development, delivery and innovations

Overview

18
18
years of professional experience
1
1
Certification

Work History

Technical Delivery Manager | Customer : Unilever

Teradata
Bengaluru
01.2023 - Current
  • Delivered comprehensive BI reporting services for daily business operations.
  • Led a team of 26 associates in providing data analytics and operational support.
  • Ensured service delivery adherence to SLAs, maintaining high levels of customer satisfaction.
  • Managed end-to-end support for over 20 Enterprise Data Warehouse applications at Unilever.
  • Provided 24/7 production support, handling incidents, problem tickets, and service requests for business continuity.
  • Acted as Single Point of Contact for customers, overseeing incident and change management processes.
  • Designed solutions for new business requirements, successfully delivering proposals for enhanced reporting.
  • Conducted performance reviews and implemented initiatives for sustainable operation of Teradata platform.

Principal Data Engineer | Customer: Unilever

Teradata
Bengaluru
06.2017 - 12.2022
  • Delivered over 30 business change requests for enterprise data warehouse applications to enhance reporting accuracy.
  • Sustained business operations by implementing more than 15 automation and process improvement initiatives.
  • Reduced incidents by over 20% year-on-year through effective operational strategies.
  • Designed and maintained complex ETL processes to ensure reliable data integration.
  • Achieved a stakeholder satisfaction rate exceeding 95% by providing consistent solutions and clear updates.
  • Introduced performance metrics that increased individual accountability and project success rates.
  • Optimized performance to maintain sustainable growth in data management environments.
  • Provided business-as-usual support for diverse issues, achieving a 99.9% service level agreement.

Senior Consultant | Customer: ANZ Bank

Teradata
Bengaluru
05.2015 - 05.2017
  • Ensured regulatory compliance for ANZ Bank, aligning with APRA standards through accurate financial reporting.
  • Conducted in-depth analysis of data from over 20 sources, enhancing data reliability.
  • Collaborated with Data Modeling team to execute source-to-target mapping for effective data integration.
  • Designed logical views at RSDS layer, streamlining data ingestion with complex business logic.
  • Implemented Type 2 Slowly Changing Dimension expiration logic using advanced SQL views to optimize data updates.
  • Developed delta, Day 0, and full snapshot views to support efficient daily data loads.
  • Classified data defects by severity and business impact to prioritize remediation efforts.
  • Created targeted scripts for correcting various defect categories, ensuring long-term data integrity.

Data Modeler| Customer: Target Corporation

Teradata
Bengaluru
12.2014 - 05.2015
  • Automated integration of data feeds from diverse sales channels into a centralized data mart.
  • Designed a data model to enhance and simplify data ingestion processes.
  • Established unified data mart to ensure consistent and accurate revenue reporting.
  • Facilitated in-depth revenue analysis by channel, aiding strategic decisions and performance optimization.

System Analyst| Customer: Maersk

UST Global
Bengaluru
06.2013 - 10.2014
  • Project Overview – Demurrage and Detention Optimization. This project aims to modernize Maersk’s logistics infrastructure by decommissioning legacy systems and implementing an active data warehousing solution. The primary goal is to enable real-time shipment tracking and enhance dynamic pricing strategies for demurrage and detention services.
  • Conducted a detailed requirement analysis for the development of a new Enterprise Data Warehouse (EDW) system.
  • Designed normalized logical and physical data models to build a scalable and flexible EDW foundation.
  • ETL design and development, establishing source-to-target mapping for efficient data loading.
  • Supported the development, testing, and maintenance of ETL quality standards and procedures using Informatica and Teradata.
  • Outcome: 1) Replace outdated legacy platforms with a scalable, real-time data warehousing solution. Enable end-to-end visibility of shipment movements to support operational efficiency. 3) Facilitate dynamic pricing models based on real-time logistics data, improving cost management, and customer satisfaction.

Analyst Programmer| Customer: Halliburton

Wipro Technologies
Noida
11.2010 - 05.2013
  • Project Overview – Norway Applications Suite.|Oil and Gas Sector, Halliburton, USA.
  • This project involved the modernization and integration of approximately 50 business-critical applications supporting Halliburton’s operations in Norway—a global hub for natural energy resources, particularly oil and gas. The initiative aimed to streamline logistics, finance, and operational workflows through centralized data and application management.
  • MODEM (Mobilization and Demobilization): A logistics application designed to manage the transportation of heavy equipment from warehouses to offshore or onshore sites. It enabled real-time tracking and improved operational efficiency in equipment mobilization and demobilization processes.
  • BSA (Business Support Application): A financial management tool covering the full lifecycle from cost estimation to client billing. It featured seamless integration with SAP and the customer contract database, ensuring accurate financial tracking and compliance.
  • These applications, among others, played a vital role in enhancing operational visibility, financial accuracy, and logistical coordination across Halliburton’s Norwegian operations.

Senior Software Engineer| Customer:Genpact

Wipro Infotech
Gurgaon
12.2007 - 10.2010
  • Project Overview – Genpact Intranet Apps. There were over 20 applications hosted on the Genpact intranet for day-to-day business operations and organizational functioning.
  • Translated business requirements into detailed functional and non-functional specifications using workflow, sequence, and activity diagrams.
  • Designed application workflows, including the identification and configuration of super and sub-user roles, and integrated user data from Oracle Internet Directory (OID) into application systems.
  • Wrote advanced PL/SQL programs utilizing Oracle’s object-oriented features, including collections, records, index-by tables, object types, and methods.
  • Constructed and optimized complex SQL queries involving joins, date functions, inline functions, subqueries, stored procedures, exception handling, views, packages, triggers, dynamic SQL, and ref cursors.
  • Managed code migration, conducted testing, and User Acceptance Testing (UAT), and oversaw deployment to production environments.
  • Provided post-production support to ensure application stability and assist business users with issue resolution.

Education

B.E. - Computer Science and Engineering

MITS
Gwalior

Skills

  • BI reporting
  • Data analytics
  • Incident management
  • ETL processes
  • Solution design
  • Service delivery
  • Stakeholder engagement
  • Data integrity
  • System architecture
  • Continuous integration
  • Technical leadership
  • Computer programming
  • Customer relationship management
  • Technical stack: Teradata, BTEQ, TD Viewpoint, Oracle, SQL Server, Azure, ADF, Databricks, C/C, SQL/PLSQL, Informatica, and BODS

Certification

  • Itil Foundation
  • Azure Fundamentals AZ-900
  • Teradata: Vantage Certified Associate 2.3
  • Teradata: Vantage data engineering

Accomplishments

  • Teradata migration on-prem to Azure
  • Modernization of enterprise data warehouse application Migration of 120 TB of data and application on Azure, ADF, Databricks
  • Champion of the Year Award
  • Cost reduction achievement of 10 to 13% year over year

Languages

Hindi
First Language
English
Advanced (C1)
C1

Strengths

  • Technical expertise: experience in multiple technologies that helped me handle different scenarios with the prioritization of applicable solutions
  • Outcome oriented: outcome is important, along with outputs, always keeping focus on outcomes, which drive business value and growth
  • Task and time management are key to success, keeping full focus on time management along with task delivery in a time-bound manner

Timeline

Technical Delivery Manager | Customer : Unilever

Teradata
01.2023 - Current

Principal Data Engineer | Customer: Unilever

Teradata
06.2017 - 12.2022

Senior Consultant | Customer: ANZ Bank

Teradata
05.2015 - 05.2017

Data Modeler| Customer: Target Corporation

Teradata
12.2014 - 05.2015

System Analyst| Customer: Maersk

UST Global
06.2013 - 10.2014

Analyst Programmer| Customer: Halliburton

Wipro Technologies
11.2010 - 05.2013

Senior Software Engineer| Customer:Genpact

Wipro Infotech
12.2007 - 10.2010

B.E. - Computer Science and Engineering

MITS
Virendra Dhakad