Virendra Mishra
State Head in Hinduja Leyland Finance
Pratapgarh
Summary
Results-driven professional with extensive experience in asset management, vehicle inspections, and multi-format retail operations. Proven track record as a State Head in Repo Asset Management and Zonal Manager in Automobile Inspections, leading large teams, vendor networks, and compliance processes. Strong background in managing high-footfall retail stores in both large-format apparel and telecom, with expertise in sales, customer service, and operational efficiency. Skilled in cross-functional leadership, performance management, and driving business outcomes across industries.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
State Head (Repo Asset Management Group)
Hinduja Leyland Finance
01.2024 - Current
- Lead the REPO asset management operations across the state, ensuring compliance with recovery norms and timelines.
- Supervise and mentor the team of 20 yard managers ,sales managers, valuation engineers and other executives.
- End to end responsibility of inventory liquidation through the auction.
- Land acquisition for new yards, renewal of existing yards and 3rd party yard tie ups.
- Responsible for new buyer onboarding and their transactions.
- Coordinate with legal teams on litigation and resolution of complex recovery cases.
- Manage relationships with repossession agencies, valuers, auctioneers, and legal vendors.
- Monitor portfolio performance and present monthly dashboards to senior management.
- Ensure adherence to regulatory requirements and internal audit protocols.
- Conduct regular reviews and training to enhance team capabilities.
Zonal Manager
Cars24 Services Pvt Ltd
09.2021 - 01.2024
- Handling the entire process of pre-owned vehicles procurement from Home Inspections to the Yard Stock in given Region (Entire Uttar Pradesh, Uttarakhand & Haryana) at L3 Level.
- Responsible for Home Inspections to be completed within the desired Customer slot with 100% accuracy without any errors.
- Handling approximately 20000 inspections month on months from the given territories with a team of 130 Evaluation Engineers & 10 Evaluation Managers.
- Ability to develop new sales strategies and implement them.
- Proactive lead generation and prospecting skills.
- Developed many new matrix & process for smoother day to day Evaluation Engineers working.
- Engaged with customers to better understand needs and deliver excellent service.
- Keeping watching eyes on Sop adherence so that best Customer Experience can be delivered.
- Working on Expansion Phase of the organization & Successfully launched Business in more than 40 Cities of Rajasthan, Punjab, Haryana, Uttarakhand and Uttar Pradesh.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Formulated and implemented annual sales plan and budgeted with promotional expenses.
- Considered and approved policies to support company initiatives and overall performance.
Retail Store Manager
Vmart Retail Limited
10.2019 - 08.2021
- Managed retail store of 12000/- sq. feet area with 1 Assistant Manager, 1 Head Cashier, 4 Floor Managers & 30 Retail associates with turning over 10 Cr per annum.
- Designed innovative marketing and sales promotions to increase foot traffic, profits and customer loyalty.
- Developed strategic marketing campaigns that increased sales and encouraged repeat business.
- Created positive working environments by offering support and guidance to staff.
- Closely monitored team performance, identifying improvements and managing change.
- Conducted competitor research to identify opportunities and determine potential threats.
- Managed complex customer complaints, offering smart solutions for continued customer satisfaction and loyalty.
- Oversaw stock control to maintain sufficient inventory levels and minimize waste.
- Optimized store displays and appearance via strategic merchandising.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Retail Store Manager
Nysaa Retail Pvt Ltd
05.2016 - 10.2019
- Managed retail store of 10000/- sq. feet area with 1 Assistant Manager, 1 Head Cashier, 3 Floor Managers & 25 Retail associates with turning over 10 Cr per annum.
- Independently managed and controlled store's finances, such as incoming and outgoings, along with budgets and payroll.
- Managed the creation and implementation of store promotions, designing based on customer trends and money-making opportunities.
- Prepared work schedules to achieve festival targets + team management according to business needs during peak periods and holidays.
- Designed innovative marketing and sales promotions to increase foot traffic, profits and customer loyalty.
- Developed strategic marketing campaigns that increased sales and encouraged repeat business.
- Closely monitored team performance, identifying improvements and managing change.
- Assisted with hiring, training and mentoring new staff members.
Showroom Manager
Airtel Communications
07.2015 - 05.2016
- Handled Franchise Owned Company Operated Outlet for Postpaid & Prepaid sales with 2 Cashiers, 6 Sales Executive & 4 Field Executives.
- Monitored showroom performance levels, motivating and incentivizing staff to achieve sales targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Produced monthly sales reports, precisely documenting showroom profits and identifying opportunities for improvement.
- Trained and supervised team to deliver on store sales targets.
- Improved store ranking by identifying performance gaps.
- Generated repeat business through exceptional customer service.
- Used outstanding sales and service skills to grow monthly showroom profits, consistently exceeding company KPIs.
Education
Master of Business Administration -
Sam Higginbottom University (SHUATS)
04.2015 - 03.2017
Bachelor of Business Administration - undefined
Jhunjhun Wala Business School
04.2011 - 03.2014
Intermediate Science Stream - undefined
ATL School
High School Science Stream - undefined
ATL School
Course on Computer Concept (CCC) - undefined
DOEACC Society
Skills
Legal & Compliance Coordination
Team Leadership & State-Level Management
Vendor & Agency Management
Portfolio Analysis & Risk Assessment
Audit & Regulatory Adherence
MIS & Reporting
Critical thinking and problem solving
Creativity
Client Communication & Negotiation
Communication Skills
Customer Service
Process & Sop Audits
Personal Information
- Date of Birth: 04/24/93
- Nationality: Indian
Timeline
State Head (Repo Asset Management Group)
Hinduja Leyland Finance
01.2024 - Current
Zonal Manager
Cars24 Services Pvt Ltd
09.2021 - 01.2024
Retail Store Manager
Vmart Retail Limited
10.2019 - 08.2021
Retail Store Manager
Nysaa Retail Pvt Ltd
05.2016 - 10.2019
Showroom Manager
Airtel Communications
07.2015 - 05.2016
Master of Business Administration -
Sam Higginbottom University (SHUATS)
04.2015 - 03.2017
Bachelor of Business Administration - undefined
Jhunjhun Wala Business School
04.2011 - 03.2014
Intermediate Science Stream - undefined
ATL School
High School Science Stream - undefined
ATL School
Course on Computer Concept (CCC) - undefined
DOEACC Society