Virendra Mishra
State Head in Hinduja Leyland Finance
Pratapgarh
Summary
Results-driven professional with extensive experience in asset management, vehicle inspections, and multi-format retail operations. Proven track record as a State Head in Repo Asset Management and Zonal Manager in Automobile Inspections, leading large teams, vendor networks, and compliance processes. Strong background in managing high-footfall retail stores in both large-format apparel and telecom, with expertise in sales, customer service, and operational efficiency. Skilled in cross-functional leadership, performance management, and driving business outcomes across industries.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
State Head (Repo Asset Management Group)
Hinduja Leyland Finance
01.2024 - Current
- Lead the REPO asset management operations across the state, ensuring compliance with recovery norms and timelines.
- Supervise and mentor the team of 20 yard managers ,sales managers, valuation engineers and other executives.
- End to end responsibility of inventory liquidation through the auction.
- Land acquisition for new yards, renewal of existing yards and 3rd party yard tie ups.
- Responsible for new buyer onboarding and their transactions.
- Coordinate with legal teams on litigation and resolution of complex recovery cases.
- Manage relationships with repossession agencies, valuers, auctioneers, and legal vendors.
- Monitor portfolio performance and present monthly dashboards to senior management.
- Ensure adherence to regulatory requirements and internal audit protocols.
- Conduct regular reviews and training to enhance team capabilities.
Zonal Manager
Cars24 Services Pvt Ltd
09.2021 - 01.2024
- Handling the entire process of pre-owned vehicles procurement from Home Inspections to the Yard Stock in given Region (Entire Uttar Pradesh, Uttarakhand & Haryana) at L3 Level.
- Responsible for Home Inspections to be completed within the desired Customer slot with 100% accuracy without any errors.
- Handling approximately 20000 inspections month on months from the given territories with a team of 130 Evaluation Engineers & 10 Evaluation Managers.
- Ability to develop new sales strategies and implement them.
- Proactive lead generation and prospecting skills.
- Developed many new matrix & process for smoother day to day Evaluation Engineers working.
- Engaged with customers to better understand needs and deliver excellent service.
- Keeping watching eyes on Sop adherence so that best Customer Experience can be delivered.
- Working on Expansion Phase of the organization & Successfully launched Business in more than 40 Cities of Rajasthan, Punjab, Haryana, Uttarakhand and Uttar Pradesh.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Formulated and implemented annual sales plan and budgeted with promotional expenses.
- Considered and approved policies to support company initiatives and overall performance.
Retail Store Manager
Vmart Retail Limited
10.2019 - 08.2021
- Managed retail store of 12000/- sq. feet area with 1 Assistant Manager, 1 Head Cashier, 4 Floor Managers & 30 Retail associates with turning over 10 Cr per annum.
- Designed innovative marketing and sales promotions to increase foot traffic, profits and customer loyalty.
- Developed strategic marketing campaigns that increased sales and encouraged repeat business.
- Created positive working environments by offering support and guidance to staff.
- Closely monitored team performance, identifying improvements and managing change.
- Conducted competitor research to identify opportunities and determine potential threats.
- Managed complex customer complaints, offering smart solutions for continued customer satisfaction and loyalty.
- Oversaw stock control to maintain sufficient inventory levels and minimize waste.
- Optimized store displays and appearance via strategic merchandising.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Retail Store Manager
Nysaa Retail Pvt Ltd
05.2016 - 10.2019
- Managed retail store of 10000/- sq. feet area with 1 Assistant Manager, 1 Head Cashier, 3 Floor Managers & 25 Retail associates with turning over 10 Cr per annum.
- Independently managed and controlled store's finances, such as incoming and outgoings, along with budgets and payroll.
- Managed the creation and implementation of store promotions, designing based on customer trends and money-making opportunities.
- Prepared work schedules to achieve festival targets + team management according to business needs during peak periods and holidays.
- Designed innovative marketing and sales promotions to increase foot traffic, profits and customer loyalty.
- Developed strategic marketing campaigns that increased sales and encouraged repeat business.
- Closely monitored team performance, identifying improvements and managing change.
- Assisted with hiring, training and mentoring new staff members.
Showroom Manager
Airtel Communications
07.2015 - 05.2016
- Handled Franchise Owned Company Operated Outlet for Postpaid & Prepaid sales with 2 Cashiers, 6 Sales Executive & 4 Field Executives.
- Monitored showroom performance levels, motivating and incentivizing staff to achieve sales targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Produced monthly sales reports, precisely documenting showroom profits and identifying opportunities for improvement.
- Trained and supervised team to deliver on store sales targets.
- Improved store ranking by identifying performance gaps.
- Generated repeat business through exceptional customer service.
- Used outstanding sales and service skills to grow monthly showroom profits, consistently exceeding company KPIs.
Education
Master of Business Administration -
Sam Higginbottom University (SHUATS)
04.2015 - 03.2017
Bachelor of Business Administration - undefined
Jhunjhun Wala Business School
04.2011 - 03.2014
Intermediate Science Stream - undefined
ATL School
High School Science Stream - undefined
ATL School
Course on Computer Concept (CCC) - undefined
DOEACC Society
Skills
Legal & Compliance Coordination
Personal Information
- Date of Birth: 04/24/93
- Nationality: Indian
Timeline
State Head (Repo Asset Management Group)
Hinduja Leyland Finance
01.2024 - Current
Zonal Manager
Cars24 Services Pvt Ltd
09.2021 - 01.2024
Retail Store Manager
Vmart Retail Limited
10.2019 - 08.2021
Retail Store Manager
Nysaa Retail Pvt Ltd
05.2016 - 10.2019
Showroom Manager
Airtel Communications
07.2015 - 05.2016
Master of Business Administration -
Sam Higginbottom University (SHUATS)
04.2015 - 03.2017
Bachelor of Business Administration - undefined
Jhunjhun Wala Business School
04.2011 - 03.2014
Intermediate Science Stream - undefined
ATL School
High School Science Stream - undefined
ATL School
Course on Computer Concept (CCC) - undefined
DOEACC Society
Similar Profiles
ARVIND KUMAR PANDEYARVIND KUMAR PANDEY
Area Business Manager at Hinduja Leyland Finance LTDArea Business Manager at Hinduja Leyland Finance LTD
Hitesh JainHitesh Jain
LAP Credit Manager at Hinduja Leyland Finance LimitedLAP Credit Manager at Hinduja Leyland Finance Limited
PRAMOD KUMAR TIWARIPRAMOD KUMAR TIWARI
Area Collection Manager at Hinduja Leyland FinanceArea Collection Manager at Hinduja Leyland Finance
Shailendra Pratap SinghShailendra Pratap Singh
Manager - Academic Administration Department at National Law School of India UniversityManager - Academic Administration Department at National Law School of India University
Dipali MishraDipali Mishra
Hindi Teacher at Gyana InternationalHindi Teacher at Gyana International