VIRENDRA THAKKAR
KALYAN
Summary
Sophisticated professional with many years of experience serving wide range of customers by presenting insurance suggestions to drive sales. Seasoned professional at smoothly obtaining potential customer information to provide attractive insurance options. Practiced at describing different insurance options in understandable terms. Highly organized and decisive with extensive background working efficiently.
Overview
11
11
years of professional experience
Work History
Insurance Advisor
Business
Kalyan
09.2015 - Current
- Assisted customers in filing claims and resolving disputes arising from policy coverage issues.
- Presented customers with insurance quotes using sources for information.
- Promptly responded to reported claims by communicating with customers and reporting information.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Documented detailed records of customer interactions and activities.
- Followed up with customers regarding outstanding payments or overdue renewals.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Advised customers on changes in existing policies or new options available in the market.
- Maintained accurate records of client profiles, policy details, and payment histories.
Assistant Manager
HBL
KALYAN
09.2014 - 09.2015
- Have lead a team of 12 executives, had to motivate them to drive sales and coordinate with them on regular basis.
- Look after the complications they face if any, in filing the cases.
- I was the point of communication between the executives and the manager.
Education
MBA - Marketing
K C COLLEGE OF ENGINEERING AND MANAGEMENT STUDIES
THANE01-2014
Skills
- Policy analysis
- Customer service
- Document management
- Claims management
- Customer follow-up
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Affiliations
- Love Playing as well as Watching Cricket
- Love Road trips and long Driving
Timeline
Insurance Advisor
Business
09.2015 - Current
Assistant Manager
HBL
09.2014 - 09.2015
MBA - Marketing
K C COLLEGE OF ENGINEERING AND MANAGEMENT STUDIES